AnnaSun Posted July 14, 2013 Share Posted July 14, 2013 Hi, I have no refund in my account for the Amanda/Michael talk. I was told it would automatically go into my account. Who can I phone to discuss this with? It's been nearly over a week now. Thank you :) Annaxxx Link to comment Share on other sites More sharing options...
special child Posted July 14, 2013 Share Posted July 14, 2013 It'll be refunded soon, I know a refund of mine has taken about two weeks in the past. Not sure who you're meant to contact, so hopefully a moderator can direct you with who to talk to. 1 Link to comment Share on other sites More sharing options...
fifi Posted July 14, 2013 Share Posted July 14, 2013 I haven't either, nor the refund for the joint photograph, so quite a lot of money due in which I could do with. Link to comment Share on other sites More sharing options...
Moderators etmuse Posted July 14, 2013 Moderators Share Posted July 14, 2013 The latest information we had was that the refunds would be processed on SM end in this last week - depending on your card issuer, it can still take a further few days on occasion to actually appear in your account. I wouldn't start worrying until the latter part of this next week. 1 Link to comment Share on other sites More sharing options...
Marousj Posted July 14, 2013 Share Posted July 14, 2013 I received one of my talk tickets on Friday. Thinking the other refunds will come after the weekend. Link to comment Share on other sites More sharing options...
timelord81r Posted July 14, 2013 Share Posted July 14, 2013 good luck, im still waiting for my ray park collectormania MK shoot refund. Link to comment Share on other sites More sharing options...
Showmasters Admin showmasters Posted July 14, 2013 Showmasters Admin Share Posted July 14, 2013 well Timelord if you re email us we can help you , we do not see all the posts on here so email me ok mate jason Link to comment Share on other sites More sharing options...
Showmasters Admin showmasters Posted July 14, 2013 Showmasters Admin Share Posted July 14, 2013 there was a lot of tickets sold for this event , and it is taking us longer than normal as there is a lot to look through we are on it and we will get all refunds up to date soon jason Link to comment Share on other sites More sharing options...
timelord81r Posted July 15, 2013 Share Posted July 15, 2013 well Timelord if you re email us we can help you , we do not see all the posts on here so email me ok mate jason HI jason, I have, multiple times over the last few months. Queen has been chasing it for me. and still is, thanks queen. hopefully it will get sorted soon. I think its getting a bit silly now? he cxl end of march. its now mid july. (i was told on the phone i can only email this issue) when I did get a reply on email, Mara said it was possibly cos my card had expired (which was after rays cxl but it was the same account number, i had questioned that on the forum and was told it shouldnt matter, but id emailed anyway) I had sent through the expiry details again (its the same card number) but im still waiting. (id also purchased a few things through the shop with this card from april to just before LFCC. its frustrating with LFCC gone, im still waiting, hopefully it has been done and right now is just in transit as it were. Link to comment Share on other sites More sharing options...
Loxias Posted July 16, 2013 Share Posted July 16, 2013 I had my refund for the Shanks/Tapping photoshoot yesterday :-) Link to comment Share on other sites More sharing options...
buffy2k Posted July 16, 2013 Share Posted July 16, 2013 Does anyone know if the Roy Dotrice photoshoots have been done, i have been checking my account on the phone all week but still not there?. I am a whisker away from being over my credit limit and my bill due in end of this week. I really need this back in my account now. It may only be £15 but it all helps. Many thanks Link to comment Share on other sites More sharing options...
toria Posted July 16, 2013 Share Posted July 16, 2013 I still haven't had my refund? How long should I give it before I get worried? Link to comment Share on other sites More sharing options...
chewer Posted July 16, 2013 Share Posted July 16, 2013 I'd be patient everyone they will come. I have had two photo shoot refunds this morning, one of which I believed would be done before the show but with so many to process across the main shoots...I have been to just a few showmasters events and any problems faced have always been resolved in person or via Internet. Complete faith in their system. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted July 16, 2013 Share Posted July 16, 2013 Does anyone know if the Roy Dotrice photoshoots have been done, i have been checking my account on the phone all week but still not there?. I am a whisker away from being over my credit limit and my bill due in end of this week. I really need this back in my account now. It may only be £15 but it all helps. Many thanks I'll try to find out, but no promises when I will hear back. I still haven't had my refund? How long should I give it before I get worried? The Amanda/Michael processing hasn't been finished yet. I'll try to post when they're through. 10 days after that and no refund - that's about the time to get worried. Normally they say a refund should be there 5 days after processing, but it depends on the bank a lot. Link to comment Share on other sites More sharing options...
XFchemist Posted July 17, 2013 Share Posted July 17, 2013 Still no refunds for me... Link to comment Share on other sites More sharing options...
toria Posted July 17, 2013 Share Posted July 17, 2013 I still haven't had my refund? How long should I give it before I get worried? The Amanda/Michael processing hasn't been finished yet. I'll try to post when they're through. 10 days after that and no refund - that's about the time to get worried. Normally they say a refund should be there 5 days after processing, but it depends on the bank a lot. Thanks, it came through this morning Link to comment Share on other sites More sharing options...
liannalorne Posted July 17, 2013 Share Posted July 17, 2013 QS.. sorry to add to the hassle, any chance if you could find out if the Mark Lewis Jones refunds have been done yet?? Sorry to be a pain Link to comment Share on other sites More sharing options...
Queen_Sindel Posted July 17, 2013 Share Posted July 17, 2013 QS.. sorry to add to the hassle, any chance if you could find out if the Mark Lewis Jones refunds have been done yet?? Sorry to be a pain Let me go and dig for the list I was sent a while ago... I thought Mark Lewis Jones had been done. Link to comment Share on other sites More sharing options...
JacknDaniel Posted July 17, 2013 Share Posted July 17, 2013 (edited) Does anyone know if the Roy Dotrice photoshoots have been done, i have been checking my account on the phone all week but still not there?. I am a whisker away from being over my credit limit and my bill due in end of this week. I really need this back in my account now. It may only be £15 but it all helps. Many thanks My Roy Dotrice refund was done on Friday and showed up on my account yesterday morning I'm just waiting for the Stargate photo shoot refund now of £100 (it was 1 for me, and 1 for my brother), which I hope is done soon as I need to pay my credit card bill. It was frustrating enough last month when I wasn't able to pay my full bill and resulted in being charged interest (which ended up being the amount that I needed refunded for the Jean Marsh photo shoot anyway!) Edited July 17, 2013 by JacknDaniel Link to comment Share on other sites More sharing options...
Helleni Posted July 17, 2013 Share Posted July 17, 2013 I got mine for the join photoshoot! Thank you Showmaster for your reactivity!! Link to comment Share on other sites More sharing options...
Vitani Posted July 18, 2013 Share Posted July 18, 2013 My refund has come through too. Thanks. Link to comment Share on other sites More sharing options...
Kinggodzillak Posted July 18, 2013 Share Posted July 18, 2013 Still waiting on my Roy Dotrice. Could quite do with the money just at the mo too... Link to comment Share on other sites More sharing options...
buffy2k Posted July 18, 2013 Share Posted July 18, 2013 (edited) Me too i maxed my card out last weekend, Edited July 26, 2013 by buffy2k Link to comment Share on other sites More sharing options...
AnnaSun Posted July 18, 2013 Author Share Posted July 18, 2013 Hi, Still waiting for the refund hope it comes soon. I kind of need the money at mo but underdstand refunding peoples' tickets must take a while. Should I wait another week and then ask again? Annaxxx Link to comment Share on other sites More sharing options...
bonniesrg Posted July 19, 2013 Share Posted July 19, 2013 Got my refund today for my shoot & talk. Thanks. Link to comment Share on other sites More sharing options...
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