Hi all - this is exactly what I tried to do with my Shanks shoot between 1/2pm on the Saturday. The woman on the desk wouldn't let me have an outright refund, she said that I could only swap for vouchers - all very well but I'd finished for the day in terms of getting photoshoots and autographs! Luckily it isn't too much of a problem for me, as I do intend to go to the Winter LFCC, however as someone with not much money I wanted to get my money back there and then and have the option to buy it at a later point. Obviously, this would have been a bigger problem for those who can't go to the Winter LFCC, so just wanted to raise this and wondered if i'd just had a bad experience with the crew member on the desk?
Thanks.
It happened to me too.
Any chance to have a refund with my AT/MS talk and photo op tickets?
I can't go to LFCC winter and I wouldn't lose 20£!!!!
Btw so far I got zero refund