Spacecadet is here Posted July 2, 2015 Share Posted July 2, 2015 Could someone please tell me how Refunds are sorted out? I know they are done manually, But how are they worked out is it... Old Tickets low to high... How they were bought.. Alphabetically Customer order number? Just curious, As I am still waiting for two Refunds and on their guests thread many people have had their refunds... And now another guest cancels. 1 Link to comment Share on other sites More sharing options...
bobd_uk Posted July 2, 2015 Share Posted July 2, 2015 I believe that the eventbrite tickets are done automatedly by the system. Old style tickets are manual - no idea what order they'd be done in. Link to comment Share on other sites More sharing options...
Xenomorph Posted July 2, 2015 Share Posted July 2, 2015 Eventbrite refunds seem to be processed very quickly. Older tickets however, seem to take much longer. If memory serves, it took a few weeks for the old tickets to be refunded, but maybe it'll be quicker now since they've got fewer to work through. In fact, if a guest was attending an event in the near future, they often said you could use your ticket there instead, but that'll probably not happen any more. Link to comment Share on other sites More sharing options...
jonathan Posted July 2, 2015 Share Posted July 2, 2015 It does seem quicker the new way yet it does still vary. With Noah Wyle I had the refund before his cancellation had been posted on here. Emily kinney cancelled today but no refund yet... Not that I expect it that quickly, just comparing to the speed of the Wyle refund. Last week I was e mailed asking if I'd like a refund for my Friday Kurt Angle ticket. I said yes but still haven't had it. So it definitely still seems to vary lol. Link to comment Share on other sites More sharing options...
Kymley Posted July 2, 2015 Share Posted July 2, 2015 i only got an email about Natalia today with no email about Wyle - both bought on the new system. Patience is a good thing in these situation - it's only been a couple of days Link to comment Share on other sites More sharing options...
Moderators StuartG2198 Posted July 2, 2015 Moderators Share Posted July 2, 2015 I had my refund email today (thought I had it a couple of days ago but that was something else) Link to comment Share on other sites More sharing options...
Wrong Name Posted July 2, 2015 Share Posted July 2, 2015 I had my Noah refund come through today. Now waiting for an Emily one *sigh* Link to comment Share on other sites More sharing options...
Crayfordmedia Posted July 2, 2015 Share Posted July 2, 2015 I am still waiting for my Noah refund Link to comment Share on other sites More sharing options...
Pod0509 Posted July 2, 2015 Share Posted July 2, 2015 I am still waiting for my Noah refund So am I. Link to comment Share on other sites More sharing options...
Sally Daer Posted July 2, 2015 Share Posted July 2, 2015 Nice. I'm still waiting for Jonathan Frakes Link to comment Share on other sites More sharing options...
Iceman71 Posted July 2, 2015 Share Posted July 2, 2015 Had email today regarding Noah Wyle refund. Link to comment Share on other sites More sharing options...
Kymley Posted July 2, 2015 Share Posted July 2, 2015 Nice. I'm still waiting for Jonathan Frakes Was it on the old system or new? Link to comment Share on other sites More sharing options...
Showmasters Admin Too Tall Posted July 2, 2015 Showmasters Admin Share Posted July 2, 2015 Nice. I'm still waiting for Jonathan Frakes Please email the shop@showmastersevents.com with your order number as there would appear to be an issues here. Link to comment Share on other sites More sharing options...
lesleynile Posted July 2, 2015 Share Posted July 2, 2015 I've had one Noah already and I'm expecting theater within a couple of days. First one was bought the day he was announced whereas the other only a couple of weeks ago. Link to comment Share on other sites More sharing options...
Mediakelly Posted July 2, 2015 Share Posted July 2, 2015 im still awaiting noah refund but i got my ticket on 29th june so ill more than likely be one of the last to get refund but ive never had to get a refund before so unsure on how quick they are on returning funds x Link to comment Share on other sites More sharing options...
Wrong Name Posted July 2, 2015 Share Posted July 2, 2015 im still awaiting noah refund but i got my ticket on 29th june so ill more than likely be one of the last to get refund but ive never had to get a refund before so unsure on how quick they are on returning funds x They're still going through them. I got an email today, I'm sure you'll get it soon. 1 Link to comment Share on other sites More sharing options...
Queen_Sindel Posted July 2, 2015 Share Posted July 2, 2015 Nice. I'm still waiting for Jonathan Frakes If you are still waiting for Jonathan something has gone wrong. Please e-mail me with your name and order number at the e-mail address in my profile. Link to comment Share on other sites More sharing options...
Sally Daer Posted July 3, 2015 Share Posted July 3, 2015 Nice. I'm still waiting for Jonathan Frakes If you are still waiting for Jonathan something has gone wrong. Please e-mail me with your name and order number at the e-mail address in my profile. Thank you! Link to comment Share on other sites More sharing options...
GoldenGreen Posted July 3, 2015 Share Posted July 3, 2015 My Ronee Blakley and Noah Wyle ones have come through already, but waiting on my Emily Kinney one. You seem to get an e-mail from EventBrite when the refund has come through. Link to comment Share on other sites More sharing options...
lesleynile Posted July 3, 2015 Share Posted July 3, 2015 Just recieved an email for my second Noah shoot! :) Link to comment Share on other sites More sharing options...
enchantedsocks Posted July 3, 2015 Share Posted July 3, 2015 Just received an e-mail for my Natalia Tena refund. £15 I can now use somewhere else. :) Link to comment Share on other sites More sharing options...
Wrong Name Posted July 3, 2015 Share Posted July 3, 2015 Just had my email for my Emily Kinney refund. Just so you know that they've started them. Link to comment Share on other sites More sharing options...
teskothemad Posted July 3, 2015 Share Posted July 3, 2015 Yeah I just waiting on a kenny baker one ( wife bought me a photo and I them bought one lolz ) and a Kurt Angle one both my noah wyle ones turned up today at this rate I could afford a auto or another Sigourney weaver photo Link to comment Share on other sites More sharing options...
dizzcostu007 Posted July 3, 2015 Share Posted July 3, 2015 Received my Emily email today and only booked the photo last week, so seem to be going through them quickly. Link to comment Share on other sites More sharing options...
GoldenGreen Posted July 3, 2015 Share Posted July 3, 2015 Just had my Emily Kinney refund as well. :-) Link to comment Share on other sites More sharing options...
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