Law-dono Posted August 12, 2019 Share Posted August 12, 2019 Anyone in the U.K still waiting on their pre-orders? Link to comment Share on other sites More sharing options...
Raylenth Posted August 12, 2019 Share Posted August 12, 2019 1 hour ago, Law-dono said: Anyone in the U.K still waiting on their pre-orders? He hasn't updated the date on the pre orders website but I assume the post was made recently, and Jason G said if any UK deliveries hadn't arrived by Monday to email him. Link to comment Share on other sites More sharing options...
Raylenth Posted August 12, 2019 Share Posted August 12, 2019 22 minutes ago, Raylenth said: He hasn't updated the date on the pre orders website but I assume the post was made recently, and Jason G said if any UK deliveries hadn't arrived by Monday to email him. I.E. today. Link to comment Share on other sites More sharing options...
natedammit Posted August 12, 2019 Share Posted August 12, 2019 12 minutes ago, Raylenth said: I.E. today. RIGHT NOW. FOR CRYING OUT LOUD DO IT NOOOOOOOOW!!! Link to comment Share on other sites More sharing options...
Raylenth Posted August 12, 2019 Share Posted August 12, 2019 11 minutes ago, natedammit said: RIGHT NOW. FOR CRYING OUT LOUD DO IT NOOOOOOOOW!!! No Link to comment Share on other sites More sharing options...
natedammit Posted August 12, 2019 Share Posted August 12, 2019 8 minutes ago, Raylenth said: No Ok Link to comment Share on other sites More sharing options...
R4wly97 Posted August 12, 2019 Share Posted August 12, 2019 I’ve checked my autographs for this year and they’ve all got the holographic sticker on the back, all of mine obtained from the pre-order always have so I don’t know?? Link to comment Share on other sites More sharing options...
Law-dono Posted August 12, 2019 Share Posted August 12, 2019 3 hours ago, Raylenth said: He hasn't updated the date on the pre orders website but I assume the post was made recently, and Jason G said if any UK deliveries hadn't arrived by Monday to email him. Already have but was just curious if this was happening to anyone else. Link to comment Share on other sites More sharing options...
homerj Posted August 13, 2019 Share Posted August 13, 2019 Has everyone go their items? Link to comment Share on other sites More sharing options...
Moderators Showmasters Pre Orders Posted August 14, 2019 Moderators Share Posted August 14, 2019 On 8/12/2019 at 8:59 AM, BasG said: Sometimes a bit too randomly for my liking. Mostly the stickers are at the back. I am fine with that although I personally do not require them. However recently I received a photo with the sticker sloppily applied to the front: Morning All Sorry for the late reply to this but sheffield threw up some wifi issues that kept me off line all weekend. @Bas That is 100% wrong the holographic label never goes on the front. I can only guess that the label was loose on the table. Was it labelled on the reverse? @everyone else We have placed the holographic label on the reverse for about 3 years. We never add it to the front. We guarantee all items signed with us are guaranteed to pass a 3rd party authenticity company such as Beckett. As I have posted else where I am in front of the computer all day today catching up on emails, updating the shop and making sure no refunds have been missed. If you waiting on a reply please email me. I'm working from home today just doing PC work. All sheffield pre orders were packed earlier and will ship tomorrow. All refunds for LFCC have been done, please allow until monday to clear and if not in your account monday HIT me with an email. The only reason I say monday is I'm away first thing friday for Glasgow and not home until monday evening. Jason G 1 Link to comment Share on other sites More sharing options...
Joe1999 Posted August 14, 2019 Share Posted August 14, 2019 On 8/12/2019 at 11:57 AM, Law-dono said: Anyone in the U.K still waiting on their pre-orders? On 8/12/2019 at 11:57 AM, Law-dono said: Yes mine still hasn’t arrived either. who’s autograph are you waiting for? Link to comment Share on other sites More sharing options...
Moderators Showmasters Pre Orders Posted August 14, 2019 Moderators Share Posted August 14, 2019 4 minutes ago, Joe1999 said: Yes mine still hasn’t arrived either. who’s autograph are you waiting for? Email preorders@showmastersevents.com the email you have registered on his is not linked to any order. This goes for anyone else as well, email if you have any questions Jason G Link to comment Share on other sites More sharing options...
Joe1999 Posted August 14, 2019 Share Posted August 14, 2019 21 minutes ago, Showmasters Pre Orders said: Email preorders@showmastersevents.com the email you have registered on his is not linked to any order. This goes for anyone else as well, email if you have any questions Jason G Okay no problem I just sent an email Link to comment Share on other sites More sharing options...
Neka Posted August 16, 2019 Share Posted August 16, 2019 On 8/9/2019 at 12:11 AM, Neka said: Hi there, should be 17253210. Thank you. So ya.... no answer, no info, no package. I´m a bit underwhelmed by this whole thing to be honest. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted August 16, 2019 Share Posted August 16, 2019 1 hour ago, Neka said: So ya.... no answer, no info, no package. I´m a bit underwhelmed by this whole thing to be honest. Did you e-mail or only post here? Your post was a couple of posts back, so I fear Jason may not have seen it. Jason's at the Glasgow show til Monday. If he hasn't got back to you on Tuesday I'll nudge him for you. Unfortunately depending on your area mail from the UK can be a nightmare. I've been waiting for three weeks for a package from TooTall not too long ago. Link to comment Share on other sites More sharing options...
natedammit Posted August 16, 2019 Share Posted August 16, 2019 (edited) 1 hour ago, Queen_Sindel said: Unfortunately depending on your area mail from the UK can be a nightmare. I've been waiting for three weeks for a package from TooTall not too long ago. Is it true what they say about TooTall's package? Edited August 16, 2019 by natedammit 2 Link to comment Share on other sites More sharing options...
Queen_Sindel Posted August 16, 2019 Share Posted August 16, 2019 That Royal Mail can't handle it? 2 Link to comment Share on other sites More sharing options...
Tom Beaker Posted August 17, 2019 Share Posted August 17, 2019 Sadly, I have still had no resolution to my Pre-Orders issue. I appreciate that the team are busy with events etc, but it has been a fortnight! Its disappointing its taking this long to explain why my mail-in item was returned unsigned and bearing the holographic sticker authenticating the signature - and indeed what can be done to rectify the problem. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted August 17, 2019 Share Posted August 17, 2019 1 hour ago, Tom Beaker said: Sadly, I have still had no resolution to my Pre-Orders issue. I appreciate that the team are busy with events etc, but it has been a fortnight! Its disappointing its taking this long to explain why my mail-in item was returned unsigned and bearing the holographic sticker authenticating the signature - and indeed what can be done to rectify the problem. Did you order from the address you registered with here? We had problems with gmail addresses not getting through last year. If you are okay with confirming your e-mail and ideally giving your order number here I will follow up with Jason on Monday. Neka, I am planning to do the same for you. Link to comment Share on other sites More sharing options...
Tom Beaker Posted August 17, 2019 Share Posted August 17, 2019 54 minutes ago, Queen_Sindel said: Did you order from the address you registered with here? We had problems with gmail addresses not getting through last year. If you are okay with confirming your e-mail and ideally giving your order number here I will follow up with Jason on Monday. Neka, I am planning to do the same for you. I used the same email address as here. Regarding Gmail, Ive had no issue getting the automated emails from the Pre-Orders team, and indeed an initial email from Jason G asking for photographic evidence that Michael Shanks's autograph was missing (sent over on the 5th August). Order number was 6147749. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted August 17, 2019 Share Posted August 17, 2019 1 hour ago, Tom Beaker said: I used the same email address as here. Regarding Gmail, Ive had no issue getting the automated emails from the Pre-Orders team, and indeed an initial email from Jason G asking for photographic evidence that Michael Shanks's autograph was missing (sent over on the 5th August). Order number was 6147749. Sorry, I wasn't aware of that. You had not mentioned that there had been initial contact. So I had to go by the info I had, which is that gmail addresses sometimes cause problems. I will nudge Jason for you when he's back from Glasgow Monday. Link to comment Share on other sites More sharing options...
BasG Posted August 18, 2019 Share Posted August 18, 2019 On 8/14/2019 at 12:34 PM, Showmasters Pre Orders said: @Bas That is 100% wrong the holographic label never goes on the front. I can only guess that the label was loose on the table. Was it labelled on the reverse? This could have been the case. It was labelled on the reverse as well. Link to comment Share on other sites More sharing options...
Neka Posted August 21, 2019 Share Posted August 21, 2019 (edited) On 8/17/2019 at 2:36 PM, Queen_Sindel said: Sorry, I wasn't aware of that. You had not mentioned that there had been initial contact. So I had to go by the info I had, which is that gmail addresses sometimes cause problems. I will nudge Jason for you when he's back from Glasgow Monday. Did the nudging do anything? Didnt even get the copy n paste answer from first time ... If there is no info forthcoming i´m gotta request a refund.. still would like to know about my send ins at least though -.- To add to this, i get quite some stuff from the UK, nothing taking as long as this normally. Edited August 21, 2019 by Neka Link to comment Share on other sites More sharing options...
Queen_Sindel Posted August 21, 2019 Share Posted August 21, 2019 I will post once I have an update. You're lucky, in my Region mail from the UK seems to be treated worse and worse the Closer we get to Brexit. Link to comment Share on other sites More sharing options...
Neka Posted August 21, 2019 Share Posted August 21, 2019 7 hours ago, Queen_Sindel said: I will post once I have an update. You're lucky, in my Region mail from the UK seems to be treated worse and worse the Closer we get to Brexit. Finally got info and a good one too, thank you very much :) And yes.. Brexit may influence those things sadly... let´s hope for the best. thanks again everyone Link to comment Share on other sites More sharing options...
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