SacredSilence Posted July 6, 2009 Share Posted July 6, 2009 Not sure if this is the right place to post this? I emailed before to see if I could upgrade my standard entry to early bird and was told they can`t be changed but I can try and get it at the door. Does this mean I`ll have to pay full price again? Or just the extra on top of what I have already paid? Also, What time is best to turn up to do this? Thanks if anyone is able to help, LiSe x Link to comment Share on other sites More sharing options...
Showmasters Admin Too Tall Posted July 6, 2009 Showmasters Admin Share Posted July 6, 2009 (edited) Not sure if this is the right place to post this? I emailed before to see if I could upgrade my standard entry to early bird and was told they can`t be changed but I can try and get it at the door. Does this mean I`ll have to pay full price again? Or just the extra on top of what I have already paid? Also, What time is best to turn up to do this? Thanks if anyone is able to help, LiSe x When you get to the show, join the PAY ON THE DAY queue. When you get to the ticket booth, tell them you wish to change you ticket. You'll need to give over your standard ticket and you'll be charged the £5 difference. You can do this at any time between 9am and 11am. Edited July 6, 2009 by Too Tall Link to comment Share on other sites More sharing options...
SacredSilence Posted July 6, 2009 Share Posted July 6, 2009 Not sure if this is the right place to post this? I emailed before to see if I could upgrade my standard entry to early bird and was told they can`t be changed but I can try and get it at the door. Does this mean I`ll have to pay full price again? Or just the extra on top of what I have already paid? Also, What time is best to turn up to do this? Thanks if anyone is able to help, LiSe x When you get to the show, join the PAY ON THE DAY queue. When you get to the ticket booth, tell them you wish to change you ticket. You'll need to give over your standard ticket and you'll be charged the £5 difference. You can do this at any time between 9am and 11am. Thanks so much for the reply x I need to do it for Sunday too, Will I be able to do both on the Saturday do you know? Or queue again? Thanks again, LiSe x Link to comment Share on other sites More sharing options...
Showmasters Admin Too Tall Posted July 7, 2009 Showmasters Admin Share Posted July 7, 2009 Not sure if this is the right place to post this? I emailed before to see if I could upgrade my standard entry to early bird and was told they can`t be changed but I can try and get it at the door. Does this mean I`ll have to pay full price again? Or just the extra on top of what I have already paid? Also, What time is best to turn up to do this? Thanks if anyone is able to help, LiSe x When you get to the show, join the PAY ON THE DAY queue. When you get to the ticket booth, tell them you wish to change you ticket. You'll need to give over your standard ticket and you'll be charged the £5 difference. You can do this at any time between 9am and 11am. Thanks so much for the reply x I need to do it for Sunday too, Will I be able to do both on the Saturday do you know? Or queue again? Thanks again, LiSe x You can ask. But please do it later in the day when they are less busy. Say after 1pm. At some shows there have been tickets for the next day on sale, at some there have not. So go and ask the ticket office if they have tickets on sale for the Sunday. If they do then you can exchange yours. If not I'm afraid you need to join the PAY ON THE DAY line on Sunday too. Link to comment Share on other sites More sharing options...
angel19_82 Posted July 7, 2009 Share Posted July 7, 2009 hey. i have received my sunday tickets which the order number was 8817. i am still waiting for my saturday tickets, the order numbers were 9504 and 10100. The money has been taken out of my account. Link to comment Share on other sites More sharing options...
JessCansBe1337 Posted July 7, 2009 Share Posted July 7, 2009 if i was to order a photoshoot or talk ticket now/in the next couple of days, is there any chance it would get to me by the 17th at very latest, or would i just be told to print confirmation out and take that in as it's so close to the event? Link to comment Share on other sites More sharing options...
Moderators DavidB Posted July 7, 2009 Moderators Share Posted July 7, 2009 It's possible that it'll get there, but certainly be prepared just in case Link to comment Share on other sites More sharing options...
JessCansBe1337 Posted July 7, 2009 Share Posted July 7, 2009 It's possible that it'll get there, but certainly be prepared just in case would i be able to use my confirmation etc even if they had sent me out a ticket and it just hadn't arrived yet? Link to comment Share on other sites More sharing options...
Moderators DavidB Posted July 7, 2009 Moderators Share Posted July 7, 2009 Yes, that would be fine. Link to comment Share on other sites More sharing options...
SacredSilence Posted July 8, 2009 Share Posted July 8, 2009 please do it later in the day when they are less busy. Say after 1pm. At some shows there have been tickets for the next day on sale, at some there have not. So go and ask the ticket office if they have tickets on sale for the Sunday. If they do then you can exchange yours. If not I'm afraid you need to join the PAY ON THE DAY line on Sunday too. Sorry for late thanks, I have only just seen this - Thanks for all your help Xxxxx Link to comment Share on other sites More sharing options...
Starbuck73 Posted July 8, 2009 Share Posted July 8, 2009 I ordered my stuff on the 2nd July (Order #10513), & I know that Kirstie is on holiday til Thursday, so the payment won't be taken til at least Thursday at the earliest. However, my credit card company are currently investigating some unauthorised payments (not by me) on my card & wanted to cancel it. I explained to them about the pending transaction with SM & they have said to wait for the payment to come off, then cancel the card & transfer the balance. However, with the unauthorised payments coming off my card, I don't think there is enough room to cover the SM transaction. I paid some more off last Friday (cash in Barclays town branch), but according to the card company, it still hasn't cleared yet. I am really worried that the card company won't authorise the payment & will be devastated to find out so late, as it's only 9 days away now. :D Link to comment Share on other sites More sharing options...
SacredSilence Posted July 8, 2009 Share Posted July 8, 2009 I ordered my stuff on the 2nd July (Order #10513), & I know that Kirstie is on holiday til Thursday, so the payment won't be taken til at least Thursday at the earliest. However, my credit card company are currently investigating some unauthorised payments (not by me) on my card & wanted to cancel it. I explained to them about the pending transaction with SM & they have said to wait for the payment to come off, then cancel the card & transfer the balance. However, with the unauthorised payments coming off my card, I don't think there is enough room to cover the SM transaction. I paid some more off last Friday (cash in Barclays town branch), but according to the card company, it still hasn't cleared yet. I am really worried that the card company won't authorise the payment & will be devastated to find out so late, as it's only 9 days away now. :D Hope it all gets sorted quickly for you Starbuck - I had my card cloned once and it was a nightmare!! (incidentally it was also Barclays!!) LiSe x Link to comment Share on other sites More sharing options...
Queen_Sindel Posted July 8, 2009 Share Posted July 8, 2009 I ordered my stuff on the 2nd July (Order #10513), & I know that Kirstie is on holiday til Thursday, so the payment won't be taken til at least Thursday at the earliest. However, my credit card company are currently investigating some unauthorised payments (not by me) on my card & wanted to cancel it. Ouch. That happened to me earlier this year as well, though it wasn't Barclays. Barclays did switch my card though last year because they suspected someone may have cloned it and I had no clue where this could have happened. But looked like this didn't come out of the blue there. I assume you don't have a second card so you could simply tell Kirstie to use that one? If there's a problem with the charge not going through, she will contact you. But you're right, this is very close. Is it photo shoot tickets only or your entry tickets as well? Link to comment Share on other sites More sharing options...
Chantellios Posted July 8, 2009 Share Posted July 8, 2009 I ordered my stuff on the 2nd July (Order #10513), & I know that Kirstie is on holiday til Thursday, so the payment won't be taken til at least Thursday at the earliest. However, my credit card company are currently investigating some unauthorised payments (not by me) on my card & wanted to cancel it. Ouch. That happened to me earlier this year as well, though it wasn't Barclays. Barclays did switch my card though last year because they suspected someone may have cloned it and I had no clue where this could have happened. But looked like this didn't come out of the blue there. I assume you don't have a second card so you could simply tell Kirstie to use that one? If there's a problem with the charge not going through, she will contact you. But you're right, this is very close. Is it photo shoot tickets only or your entry tickets as well? Another Barclays story: my mam was just about to throw a bank statement away when it read an o2 phone payment cost £130 none of our contracts are on o2 :/ when investigating, someone had been using pay as you go and putting on amounts up to £40 over 5 days mam had to get a new card so. another barclays nightmare, other people get your number really easily in comparison to other companiess :/ Link to comment Share on other sites More sharing options...
Starbuck73 Posted July 8, 2009 Share Posted July 8, 2009 (edited) I ordered my stuff on the 2nd July (Order #10513), & I know that Kirstie is on holiday til Thursday, so the payment won't be taken til at least Thursday at the earliest. However, my credit card company are currently investigating some unauthorised payments (not by me) on my card & wanted to cancel it. Ouch. That happened to me earlier this year as well, though it wasn't Barclays. Barclays did switch my card though last year because they suspected someone may have cloned it and I had no clue where this could have happened. But looked like this didn't come out of the blue there. I assume you don't have a second card so you could simply tell Kirstie to use that one? If there's a problem with the charge not going through, she will contact you. But you're right, this is very close. Is it photo shoot tickets only or your entry tickets as well? The payment is for early bird tickets for both days, plus shoots with Alex, Dominic K, Scott, Keeley & the Phelps twins. I have had the money refunded to my card today, but the cash payment I made on Friday still hasn't cleared... still worried. Edited July 8, 2009 by Starbuck73 Link to comment Share on other sites More sharing options...
dragonsanddaffodils Posted July 8, 2009 Share Posted July 8, 2009 This is not coincidence then. I had a Bride who tried to pay for her final balance with her barclays card and they cancelled the payment cos they thought it was fraud! Link to comment Share on other sites More sharing options...
Flibble Posted July 8, 2009 Share Posted July 8, 2009 The O2 fraud happened to my hubby's credit card, but luckily it was only £30. (Which he got back). Waiting to hear I hope by the end of the week if my payment for a Dominic Keating photoshoot and another Scott Bakula photoshhot is ok, after some problems. I ordered my stuff on the 2nd July (Order #10513), & I know that Kirstie is on holiday til Thursday, so the payment won't be taken til at least Thursday at the earliest. However, my credit card company are currently investigating some unauthorised payments (not by me) on my card & wanted to cancel it. Ouch. That happened to me earlier this year as well, though it wasn't Barclays. Barclays did switch my card though last year because they suspected someone may have cloned it and I had no clue where this could have happened. But looked like this didn't come out of the blue there. I assume you don't have a second card so you could simply tell Kirstie to use that one? If there's a problem with the charge not going through, she will contact you. But you're right, this is very close. Is it photo shoot tickets only or your entry tickets as well? Another Barclays story: my mam was just about to throw a bank statement away when it read an o2 phone payment cost £130 none of our contracts are on o2 :/ when investigating, someone had been using pay as you go and putting on amounts up to £40 over 5 days mam had to get a new card so. another barclays nightmare, other people get your number really easily in comparison to other companiess :/ Link to comment Share on other sites More sharing options...
Binebear Posted July 9, 2009 Share Posted July 9, 2009 My tickets haven't arrived yet (even though my order was processed). I really really hope they get here by Wednesday next week, because I'll have to go pick them up at the post office the next day and we leave way early on Friday! Link to comment Share on other sites More sharing options...
Indiana Posted July 9, 2009 Share Posted July 9, 2009 Who do you contact then if you haven't heard anything ticket wise? My order was placed June 26th and was no. 10159 and I'm still awaiting two early entry and a photoshoot. Link to comment Share on other sites More sharing options...
angel19_82 Posted July 9, 2009 Share Posted July 9, 2009 hey. is kirstie back today? i have received my sunday tickets which the order number was 8817. i am still waiting for my saturday tickets, the order numbers were 9504 and 10100. The money has been taken out of my account so not sure where they are. can anyone help please? Link to comment Share on other sites More sharing options...
Queen_Sindel Posted July 9, 2009 Share Posted July 9, 2009 (edited) Who do you contact then if you haven't heard anything ticket wise? My order was placed June 26th and was no. 10159 and I'm still awaiting two early entry and a photoshoot. Kirstie is going to be back today. But it's barely past 9 AM in the morning, so please give her some time to dig through e-mails. She will get back to you as soon as she can. She said that not all tickets have been sent yet. Depending on what photoshoot you ordered this may be the reason you have not received your order yet. If you want to e-mail her the address is info@collectormania.com hey. is kirstie back today? i have received my sunday tickets which the order number was 8817. i am still waiting for my saturday tickets, the order numbers were 9504 and 10100. The money has been taken out of my account so not sure where they are. can anyone help please? Not all orders have been sent yet according to Kirstie's last post. Are you missing entry tickets only, or did you order photo shoot tickets with those orders too? If you've ordered photo shoot tickets, that may be the reason why your orders haven't been sent yet. Edited July 9, 2009 by Queen_Sindel Link to comment Share on other sites More sharing options...
angel19_82 Posted July 9, 2009 Share Posted July 9, 2009 hey. is kirstie back today? i have received my sunday tickets which the order number was 8817. i am still waiting for my saturday tickets, the order numbers were 9504 and 10100. The money has been taken out of my account so not sure where they are. can anyone help please? Not all orders have been sent yet according to Kirstie's last post. Are you missing entry tickets only, or did you order photo shoot tickets with those orders too? If you've ordered photo shoot tickets, that may be the reason why your orders haven't been sent yet. hey. i'm missing an early bird ticket for saturday and photo shoot tickets with justin chon and peter facinelli for saturday and i ordered seperately a photo shoot with alex meraz for the saturday. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted July 9, 2009 Share Posted July 9, 2009 hey. i'm missing an early bird ticket for saturday and photo shoot tickets with justin chon and peter facinelli for saturday and i ordered seperately a photo shoot with alex meraz for the saturday. The photo shoot tickets could be the reason for the delay then, Kirstie has posted that she was waiting for some tickets. I don't know which tickets she was missing, but Alex' tickets went on sale rather late, so they could be among them. If you want to send Kirstie an e-mail directly, please use info@collectormania.com But I am sure she will post an update once she has got an overview about e-mails and everything else that got in while she was away. Link to comment Share on other sites More sharing options...
iluffy Posted July 9, 2009 Share Posted July 9, 2009 just a quick question, what do we do if we dont recieve our tickets before the con? im waiting for my photoshoots for sunday and was just wondering if they dont arrive by then? Link to comment Share on other sites More sharing options...
Moderators DavidB Posted July 9, 2009 Moderators Share Posted July 9, 2009 Print out order confirmation, and bring along something like ID, the card you paid with etc. Then they can check things and sort you out. Link to comment Share on other sites More sharing options...
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