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pretenama2012

Digital Photos

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2 minutes ago, pretenama2012 said:

When do digital Photoshoots go on sale? Thanks

Usually a few weeks after the event, we don't get given a specific date so best thing to do is just keep checking the site to see when they are added.

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A few weeks now, any eta please?

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There's no update I'm afraid A

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On 22.6.2018 at 4:22 PM, A007 said:

A few weeks now, any eta please?

Three weeks. As of tomorrow. ;) We've had way longer waits than that.

And no ETA, sorry. 

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The only thing you can say with any certainty is that they're coming, the page is up, it's just that it's still blank at the moment. So they're perhaps in the pipeline.

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It is also possible that the listings are simply hidden until everything is uploaded. The last view times when they went live step by step there were a ton of e-mails "why is my photo missing???"

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Posted (edited)
20 hours ago, SilvaNemesis said:

The only thing you can say with any certainty is that they're coming, the page is up, it's just that it's still blank at the moment. So they're perhaps in the pipeline.

Tha page is up? Where is it, I can only find collectormania 24

ah I found it now, it was at the top not in alphabetical order

Edited by etikut99
Looked harder
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5 minutes ago, A007 said:

Any Eta please?

No. There is no eta. There is not likely to be any eta given. It will happen when it happens. Repeated questions will not make it happen any quicker.

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I really didn't think I'd have to write something like this. Normally I wouldn't do this in public, but I decided to do it this time. My e-mails have been disappearing way too often lately.
 
I posted three days ago that there was no ETA. On a Saturday night where I was lucky to get a response at all because the photo uploading is handled by the office and the office people do have every right not to reply to work e-mails on a Saturday because it is the weekend. You wouldn't be impressed if someone bugged you with work issues then either, or would you? 
 
Anyway, it is now two working days later. 
 
Nate may have been a bit blunt with his reply. But that's Nate. And the gist of his reply is correct. 
 
If I was told "we're working on it but really can't give you a date right now" I am not going to ask for another update two working days later. If they had no idea Saturday the chances are slim to none they can make up a date Tuesday. The second I post even an approximate date people will start screaming "why are the photos late?" once we're an hour past that date/time. It is very, very exceptional we get an announcement "photos will be up soon", and even then the posts rarely give anything else than "soon" for the reasons I have just explained.
 
Everyone: I understand you want to have your files, possibly even to work out some of the kinks with Photoshop that have been mentioned in certain areas. But please be patient. Nate is correct, constantly asking is not going to make this faster. It doesn't help asking for guests, the same thing is valid for this.

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Hi. I was just wondering if there was any update?

I know you don't like us to ask but its been almost 5 weeks. Doing the proper photo shoots are great but I personally don't have any need for the printed versions we get on the day so after getting them all done its a long wait to get the digital versions.

Thanks.

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Hi Texas if there was an update it would be posted I'm afraid.  They will very rarely give a date/time when they will go up as if it's delayed it generates a lot of traffic from people asking where there stuff is and as it takes a while to get them loaded people panic that their photo isn't there.

When it goes up someone will post to say they are there.

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OK thanks for replying. I have to say though it's pretty poor that its taking this long. I've never had this before from any other convention. Hopefully it won't be too long now. :)

Thanks.

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21 minutes ago, texaspete666 said:

OK thanks for replying. I have to say though it's pretty poor that its taking this long. I've never had this before from any other convention. Hopefully it won't be too long now. :)

Thanks.

Well I doubt they are just sat on all the memory cards laughing at making us wait. It doesn't usually take this long, so presumably there's some kind of issue holding it up.

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I know of at least one issue, but I this is nothing I am going to explain on here, sorry. It is not related to the Memory Cards being lost or something like that if anyone is worried about this.

And as I said before: asking is really not going to Speed this up. I apologize for the delay, and thank you for your Patience.

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9 hours ago, texaspete666 said:

Hi. I was just wondering if there was any update?

I know you don't like us to ask but its been almost 5 weeks. Doing the proper photo shoots are great but I personally don't have any need for the printed versions we get on the day so after getting them all done its a long wait to get the digital versions.

Thanks.

According to showmasters on Twitter:

Should be with in the next week

 

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4 minutes ago, autographfan said:

Anyone else losing hope of these ever appearing? Been a month and a half now!

They posted in answer to a query today that the are hoping to get them up in the next few days

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13 hours ago, Raylenth said:

They posted in answer to a query today that the are hoping to get them up in the next few days

Fingers crossed!

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Are we honestly ever going to get them? I'm really not happy that I've paid a lot of money for the photoshoots and so far have had to wait almost 7 weeks to get my photos. I'm not sure what the hold up is but maybe this is an area that needs improving on for future events. There seems to be a lot of people that are getting very frustrated including myself.

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3 minutes ago, texaspete666 said:

Are we honestly ever going to get them? I'm really not happy that I've paid a lot of money for the photoshoots and so far have had to wait almost 7 weeks to get my photos. I'm not sure what the hold up is but maybe this is an area that needs improving on for future events. There seems to be a lot of people that are getting very frustrated including myself.

Actually you got your photo in more like 7 seconds. Obviously there is some kind of problem because it doesn't normally take anything like this long. SM will be trying their best to fix it.

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