Showmasters Admin showmasters Posted May 21, 2015 Showmasters Admin Share Posted May 21, 2015 We are sorry to announce that Carice Van Houten can no longer attend Collectormania 23 due to work commitments. she has now rescheduled to appear to London Film & Comic Con Anyone with a photoshoot tickets for Collectormania will be refunded shortly. Link to comment Share on other sites More sharing options...
mrscottypie Posted May 21, 2015 Share Posted May 21, 2015 Noooo she was the 1 i was most looking forward too and i cnt go to london :-( Link to comment Share on other sites More sharing options...
Faerie Tanith Posted May 21, 2015 Share Posted May 21, 2015 Darn, I was hoping to get tickets for her... Link to comment Share on other sites More sharing options...
CosmicAvatar Posted May 21, 2015 Share Posted May 21, 2015 Aww, shame. Glad she's at LFCC, at least. Link to comment Share on other sites More sharing options...
Avengers7 Posted May 21, 2015 Share Posted May 21, 2015 (edited) I'm sorry but this is getting ridiculous now. Two people rescheduling for other events. I booked tickets for MK early because of the guest list and at this rate I'll be losing more money than spending it. Just thought that I'm going to have to order a new photo ticket and pay an extra £2.50 for the privilege. Not happy. Edited May 21, 2015 by Avengers7 Link to comment Share on other sites More sharing options...
Queen_Sindel Posted May 21, 2015 Share Posted May 21, 2015 This is what TooTall has posted about the fee in another topic where this came up: We are in a bit of a no win situation. We have previously had complaints about the old system of NOT automatically refunding tickets. So with the new system we have refunded them all for people to rebuy them. If they are in an order on their own then the £2.50 is refunded too. We do see now that this does mean in a small number of cases, if you bought your ticket in an order with other tickets, and only wish to buy the new single replacement ticket (and have nothing else to buy) you will be £2.50 down. I’ll discuss this with the office, it might be we look at changing the system back to "use on another day or requesting a refund", but I am on holiday from tomorrow so it might be a week or so before I come back with an answer. Link to comment Share on other sites More sharing options...
enrohm1963 Posted May 22, 2015 Share Posted May 22, 2015 (edited) We are sorry to announce that Carice Van Houten can no longer attend Collectormania 23 due to work commitments. she has now rescheduled to appear to London Film & Comic Con Anyone with a photoshoot tickets for Collectormania will be refunded shortly. Really disappointing as this was one of the main reasons I was coming down from Scotland to MK this year - and not everyone can afford to go to every show so I will not be in London either. Edited May 22, 2015 by enrohm1963 1 Link to comment Share on other sites More sharing options...
Kuato_Lives Posted May 24, 2015 Share Posted May 24, 2015 Just a quick query - I ordered early entry and photoshoots with Carice, Chad and Steven Williams the day before she rescheduled but the money for that lot came out of my account AFTER she was announced as rescheduled. Just want to check that my order won't be overlooked and I'll get the refund for her. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted May 24, 2015 Share Posted May 24, 2015 Yes, you will get the refund. Link to comment Share on other sites More sharing options...
Kuato_Lives Posted May 24, 2015 Share Posted May 24, 2015 Thanks for the reassurance QS Link to comment Share on other sites More sharing options...
-KiKi- Posted May 25, 2015 Share Posted May 25, 2015 Any possibility to keep the Collectormania's photoshoot to use it during the LFCC ? Thanks Link to comment Share on other sites More sharing options...
Queen_Sindel Posted May 25, 2015 Share Posted May 25, 2015 Any possibility to keep the Collectormania's photoshoot to use it during the LFCC ? Thanks Please look at post #6. For this shoot no, but it may be changed for the future. Link to comment Share on other sites More sharing options...
-KiKi- Posted May 25, 2015 Share Posted May 25, 2015 Any possibility to keep the Collectormania's photoshoot to use it during the LFCC ? Thanks Please look at post #6. For this shoot no, but it may be changed for the future. I saw it but i hope change for the future... We have a charge between France/UK when we paid and you refund... so I lose 3 pounds (by cancel...) :'( Thanks again for your back Q_S Link to comment Share on other sites More sharing options...
Queen_Sindel Posted May 25, 2015 Share Posted May 25, 2015 Your bank doesn't refund you the fees for a foreign payment when the money is returned? And I thought my bank was bad. Link to comment Share on other sites More sharing options...
-KiKi- Posted May 26, 2015 Share Posted May 26, 2015 Yes... you understand why every cancelation is difficult in France' s bank and if it's possible to use the photoshoot ticket (like Thomas Dekker 2 years ago for example) at the LFCC, I don't lose any £/€. If I haven't no choice, I order another (with fee) but if the shop can make a miracle, I'm really interesting :-) Link to comment Share on other sites More sharing options...
U1RiC Posted May 26, 2015 Share Posted May 26, 2015 Does anybody know how long it takes Showmasters to refund cancelled photo shoots? Link to comment Share on other sites More sharing options...
angelbacchae Posted May 26, 2015 Share Posted May 26, 2015 You might want to update the website, she is still listed as a guest. Link to comment Share on other sites More sharing options...
Avengers7 Posted May 26, 2015 Share Posted May 26, 2015 Does anybody know how long it takes Showmasters to refund cancelled photo shoots? Ages because it's on the old system. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted May 26, 2015 Share Posted May 26, 2015 Seeing your "ages" had four days turn into "waiting over a week" last week I wouldn't get worried yet. I have requested a timeframe, but haven't heard back yet. Link to comment Share on other sites More sharing options...
boxingmad Posted May 27, 2015 Share Posted May 27, 2015 Noooooooooooooo, That's a real shame. My main reason for attending MK this year, even more so than the boxers, my usual draw. Can't make LFCC, boo ! Link to comment Share on other sites More sharing options...
Avengers7 Posted May 27, 2015 Share Posted May 27, 2015 Seeing your "ages" had four days turn into "waiting over a week" last week I wouldn't get worried yet. I have requested a timeframe, but haven't heard back yet. Time goes quicker in my house as I'm eager to order more photo shoots :) Link to comment Share on other sites More sharing options...
Queen_Sindel Posted May 27, 2015 Share Posted May 27, 2015 You are not related to Timelord by any chance? Link to comment Share on other sites More sharing options...
Avengers7 Posted May 28, 2015 Share Posted May 28, 2015 (edited) Not that I know of. :) Carice shoot has just been refunded. No sign of a refund for Robert Emms yet. Edited May 28, 2015 by Avengers7 Link to comment Share on other sites More sharing options...
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