adriangill Posted May 21, 2013 Share Posted May 21, 2013 Any idea when I will be refunded? See the post above yours. It can take up to 5 working days for a bank to process transactions at their end. Link to comment Share on other sites More sharing options...
grantweiler Posted May 22, 2013 Share Posted May 22, 2013 (edited) Got my Michael Socha one today. Just waiting on William Russell and Eoin Macken now Edited May 22, 2013 by Grant Wheelwright Link to comment Share on other sites More sharing options...
grantweiler Posted May 24, 2013 Share Posted May 24, 2013 Still as at today waiting on the Russell and Macken refunds. Will I just bring my tickets to the event for these refunds now? Link to comment Share on other sites More sharing options...
vicky114 Posted May 24, 2013 Share Posted May 24, 2013 any idea when the refunds for chris barrie will be done? Link to comment Share on other sites More sharing options...
grantweiler Posted May 24, 2013 Share Posted May 24, 2013 Along with the above two ive mentioned can I also now bring my Jean Marsh ticket along for a refund tomorrow? Link to comment Share on other sites More sharing options...
timelord81r Posted May 25, 2013 Share Posted May 25, 2013 (edited) well im getting a bit miffed off, I still have not had a ray park refund, for a cancelation in march! showmasters are fast to take funds mere hours before the shop closes the week before a show yet im still waiting for a ray park refund. I know this is wishful thinking now with the show today to get this sorted anytime soon, but I think its a micky take, ive gone through my statements, nothing. yet below it states a mere few days for refunds at the end of march, over the past 2 months ive seen "a few weeks" banded about, still nothing. has anyone else received their ray park refund yet? Posted 29 March 2013 - 12:38 AM Sorry to have to inform you that Ray Park has had to cancel this event due to him having to attend the Star Wars Disney weekend event in the US over this weekend. we hope to reschedule him for latter on in the year. we will be refunding any tickets in the next few days and we are looking to replace him with some other cool guests from the star wars universe. jason Edited May 25, 2013 by timelord81r Link to comment Share on other sites More sharing options...
Avengers7 Posted May 27, 2013 Share Posted May 27, 2013 Ive had most of my refunds but when will I be refunded for Jean Marsh? Though I could have it at the desk but was told to wait until it goes straight onto the card I paid with. Seems a shame really as I would have swapped it for another photoshoot. Link to comment Share on other sites More sharing options...
Moderators DavidB Posted May 27, 2013 Moderators Share Posted May 27, 2013 I would imagine they'll continue to be refunded over the rest of this week, so just wait please. Link to comment Share on other sites More sharing options...
timelord81r Posted May 28, 2013 Share Posted May 28, 2013 im deff gonna keep more of an eye on my refunds from now on. still nothing as yet, if nothing by monday next week I will email the office and hopefully get a reply. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted May 28, 2013 Share Posted May 28, 2013 im deff gonna keep more of an eye on my refunds from now on. still nothing as yet, if nothing by monday next week I will email the office and hopefully get a reply. Last thing I heard before the show was that 95 percent of the refunds were done and a few gold tickets were still missing, but would be done the same night. That info was from Wednesday. I'm assuming you had a Gold ticket again? Then your refund should have been processed Wednesday night. The office doesn't handle the refunds, they'll likely just forward the request to the store e-mail. Either try e-mailing the store directly - info@collectormania.com. Or if you want e-mail me your order numbers at the address in my profile and I'll try to find out what's going on. The store address seems to develop more and more problems with certain providers. Link to comment Share on other sites More sharing options...
vicky114 Posted May 29, 2013 Share Posted May 29, 2013 if all the refunds habe been done hw come i havent recieved mine yet? Link to comment Share on other sites More sharing options...
adriangill Posted May 29, 2013 Share Posted May 29, 2013 if all the refunds habe been done hw come i havent recieved mine yet? As QS posted above, just before last weekends show 95% had been processed. If you haven't recieved yours by next week then e-mail the online shop at info@collectormania.com Link to comment Share on other sites More sharing options...
jonathan Posted June 4, 2013 Share Posted June 4, 2013 Anybody know anything more about refunds? I've not had a Paul Gascoigne photoshoot refund yet. I waited as advised above and then e mailed but as usual have had no reply to the e mail. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted June 4, 2013 Share Posted June 4, 2013 Can anyone who's still waiting for a refund please e-mail me at the address in my profile with your name and order number and info what you are missing? I am trying to help coordinate anything that is missing. The store e-mail is having extreme hiccups. If you e-mailed from a Hotmail account it is very likely your messages never got through. That's about the only pattern so far we have been able to establish. Link to comment Share on other sites More sharing options...
jcangel Posted June 4, 2013 Share Posted June 4, 2013 Does this mean that no messages from hotmail have been getting through for a while? I emailed a couple of times in January and never had a reply which I found rather iritating, but if there is an issue with mail not getting through that would explain it. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted June 4, 2013 Share Posted June 4, 2013 Does this mean that no messages from hotmail have been getting through for a while? I emailed a couple of times in January and never had a reply which I found rather iritating, but if there is an issue with mail not getting through that would explain it. It does look like it, yes. We just never realized until I asked people to e-mail me and we realized the majority of people that never got a reply do have a Hotmail address. If you want to e-mail me as offered above I'll do my best to help getting this sorted. Link to comment Share on other sites More sharing options...
jcangel Posted June 4, 2013 Share Posted June 4, 2013 Thanks for clarifying - it was not a Collectormania query but a LFCC gold pass one, so I don't want to bother you with it as it is not too urgent and I can re-send from my work account. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted June 4, 2013 Share Posted June 4, 2013 Thanks for clarifying - it was not a Collectormania query but a LFCC gold pass one, so I don't want to bother you with it as it is not too urgent and I can re-send from my work account. That's a suitable plan B of course. There's definitely a problem with Hotmail addresses as said above. AOL seems to be in second place, but for some reason about half of the AOL messages are getting through. The wonders and joys of the internet. Link to comment Share on other sites More sharing options...
SciFiRob Posted June 5, 2013 Share Posted June 5, 2013 Showmasters should look at their webhost manager and if they are using SpamAssassin or something similar to set it to less strict than what it currently is, since emails don't usually vanish or not get delivered without good reason... Link to comment Share on other sites More sharing options...
Queen_Sindel Posted June 5, 2013 Share Posted June 5, 2013 Showmasters should look at their webhost manager and if they are using SpamAssassin or something similar to set it to less strict than what it currently is, since emails don't usually vanish or not get delivered without good reason... Your post is pretty much going along with what we are suspecting. Unfortunately sometimes those things take more time than we would like. The ticket shop girls would rather have this solved yesterday for sure. I'm kind of surprised they are still talking to me considering the amount of mails I am currently asking them to check. Link to comment Share on other sites More sharing options...
Avengers7 Posted June 5, 2013 Share Posted June 5, 2013 Still waiting for my Jean Marsh refund Link to comment Share on other sites More sharing options...
Queen_Sindel Posted June 5, 2013 Share Posted June 5, 2013 Still waiting for my Jean Marsh refund E-Mail me with details and I will be happy to check. Link to comment Share on other sites More sharing options...
Avengers7 Posted June 6, 2013 Share Posted June 6, 2013 Still waiting for my Jean Marsh refund E-Mail me with details and I will be happy to check. I'll be in touch when I've found my ticket. Link to comment Share on other sites More sharing options...
heroes Posted June 7, 2013 Author Share Posted June 7, 2013 well still waiting for a refund for roy jones jr, checked all bank statements, received may one today have refund for ray park. disappointed not sorted as promised. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted June 8, 2013 Share Posted June 8, 2013 well still waiting for a refund for roy jones jr, checked all bank statements, received may one today have refund for ray park. disappointed not sorted as promised. E-Mail me with your details. I am not sure in which order the refunds are processed, but they are definitely working on things. 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now