Mcfly Posted June 3, 2014 Share Posted June 3, 2014 Kind of feel guilty about this one. I met John in Orlando at the Star Wars weekend and mentioned me and my friends were looking forward to seeing him in London to which he replied he had it in his diary but nothing confirmed. He was nice to talk to.. Shame he couldn't come. I'd asked for evil dr porkchop pictures too. Link to comment Share on other sites More sharing options...
MrsEllacott Posted June 3, 2014 Share Posted June 3, 2014 It says on the site that if a guess cancels, you can get a refund with your ticket at the venue. Giancarlo Esposito cancelled earlier... does that rule still apply? I didn't see an automatic refund. Cheers That is old text. The online store had an overhaul recently which means refunds are easier to process automatically. This is the new process and refunds at the event itself will no longer happen. I emailed and left a message on this thread! While I like the new system, the refund will not process on my card when you come to try it as it is completely clear! Can I do an exchange at the show instead? Link to comment Share on other sites More sharing options...
Tolkienerd Posted June 4, 2014 Share Posted June 4, 2014 I heard he was a bit overwhelmed by the 'crazy' American fans at Star Wars weekends and didn't enjoy himself. Probably no coincidence that he cancelled the first day after! Link to comment Share on other sites More sharing options...
dogsoldierspoon Posted June 4, 2014 Share Posted June 4, 2014 I heard he was a bit overwhelmed by the 'crazy' American fans at Star Wars weekends and didn't enjoy himself. Probably no coincidence that he cancelled the first day after! That's be very sad, could mean he won't be doing any cons for a while Link to comment Share on other sites More sharing options...
Mark_the_Wookiee Posted June 4, 2014 Share Posted June 4, 2014 (edited) I heard he was a bit overwhelmed by the 'crazy' American fans at Star Wars weekends and didn't enjoy himself. Probably no coincidence that he cancelled the first day after! That's a shame, cause if he came to London he would have found out that the general attitude of the attendees here is completely different....i think he would've liked it with "us".....really gutted he cancelled, he was one of the main guys for me! Edited June 4, 2014 by Mark_the_Wookiee Link to comment Share on other sites More sharing options...
MrsEllacott Posted June 10, 2014 Share Posted June 10, 2014 Has anyone had their refund yet? I haven't and was sort of relying on it to pay for something else! Link to comment Share on other sites More sharing options...
Murph Posted June 10, 2014 Share Posted June 10, 2014 Not had mine yet either. Link to comment Share on other sites More sharing options...
MrsEllacott Posted June 10, 2014 Share Posted June 10, 2014 Ok, cool! Glad I am not the only one! Link to comment Share on other sites More sharing options...
Showmasters Admin showmasters Posted June 10, 2014 Author Showmasters Admin Share Posted June 10, 2014 Kind of feel guilty about this one. I met John in Orlando at the Star Wars weekend and mentioned me and my friends were looking forward to seeing him in London to which he replied he had it in his diary but nothing confirmed. He was nice to talk to.. Shame he couldn't come. I'd asked for evil dr porkchop pictures too. well we have a contact with him so he was in 100% he got work it happens we will get him again 1 Link to comment Share on other sites More sharing options...
Showmasters Admin showmasters Posted June 10, 2014 Author Showmasters Admin Share Posted June 10, 2014 I heard he was a bit overwhelmed by the 'crazy' American fans at Star Wars weekends and didn't enjoy himself. Probably no coincidence that he cancelled the first day after! no he just got a filming job :-) it happens its nothing more than that 1 Link to comment Share on other sites More sharing options...
Showmasters Admin showmasters Posted June 10, 2014 Author Showmasters Admin Share Posted June 10, 2014 (edited) If anyone has not had a refund then they should contact the online shop via email as that way this will get looked into but please have a good look at your banking as 99% of the time it is found that refunds have been returned since we have the new system installed . We have managed to upgrade the shop now so refunds are done very fast and without the labour that it used to take, so there really should not be any delays, so double check your bank statements and if its not there then do contact us via email , we are here to help . jason Edited June 10, 2014 by etmuse Link to comment Share on other sites More sharing options...
Swissangel4616 Posted June 11, 2014 Share Posted June 11, 2014 Hm.. somehow I've expected it. Link to comment Share on other sites More sharing options...
Murph Posted June 11, 2014 Share Posted June 11, 2014 Emailed this morning. Link to comment Share on other sites More sharing options...
Murph Posted June 14, 2014 Share Posted June 14, 2014 How long should we wait for a reply to emails? Link to comment Share on other sites More sharing options...
SciFiRob Posted June 14, 2014 Share Posted June 14, 2014 (edited) Never got this refund either. No worldpay notification about a refund. Oh, this was for the Friday photo...maybe they forgot to refund the friday sessions Edited June 14, 2014 by SciFiRob Link to comment Share on other sites More sharing options...
Wrong Name Posted June 14, 2014 Share Posted June 14, 2014 I sent them an email a couple of days ago and got the refund later the same day. So just email info@collectormania.com and they'll sort it. Link to comment Share on other sites More sharing options...
jael001 Posted June 14, 2014 Share Posted June 14, 2014 I got my refund a couple of days ago, got a worldpay email notification. Link to comment Share on other sites More sharing options...
maegurwen Posted June 14, 2014 Share Posted June 14, 2014 (edited) I got a email back saying that there due to be completed this weekend or at least by monday. ( Just in case there's anyone else waiting) Edited June 14, 2014 by maegurwen Link to comment Share on other sites More sharing options...
MrsEllacott Posted June 14, 2014 Share Posted June 14, 2014 I got a email back saying that there due to be completed this weekend or at least by monday. ( Just in case there's anyone else waiting) Better email them myself just in case. Link to comment Share on other sites More sharing options...
MrsEllacott Posted June 14, 2014 Share Posted June 14, 2014 I got a email back saying that there due to be completed this weekend or at least by monday. ( Just in case there's anyone else waiting) Better email them myself just in case. Nope never mind. Email came through about 40 minutes ago! Link to comment Share on other sites More sharing options...
Larsy Posted June 14, 2014 Share Posted June 14, 2014 Just got my refund Link to comment Share on other sites More sharing options...
dwarfbabe Posted June 14, 2014 Share Posted June 14, 2014 Mine has come through this evening as well Link to comment Share on other sites More sharing options...
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