Wondermoose Posted June 16, 2013 Share Posted June 16, 2013 I read that about handing the Goldpasses out before the event outside, thats awesome, but I was wondering, Ive bought two goldpasses, one for me and one for a friend.... (offc...) Do I need to send name etc about us before the event or is it enough that I show you the orderinfo that I got? Link to comment Share on other sites More sharing options...
DeanoBurner Posted June 16, 2013 Share Posted June 16, 2013 there is never to much haribo Link to comment Share on other sites More sharing options...
Helliquin Posted June 16, 2013 Share Posted June 16, 2013 I read that about handing the Goldpasses out before the event outside, thats awesome, but I was wondering, Ive bought two goldpasses, one for me and one for a friend.... (offc...) Do I need to send name etc about us before the event or is it enough that I show you the orderinfo that I got? I bought mine & a friends...I was told to put in the comment box who the second one was for. But you could ring them if you have already paid for them or try emailing. Link to comment Share on other sites More sharing options...
Murph Posted June 17, 2013 Share Posted June 17, 2013 I fear if I go in the gold pass room full of Haribo I might never come out lol Well you can have my share, I don't like it. I would be more than happy to eat your share too haha Link to comment Share on other sites More sharing options...
Tyrion Lannister Posted June 17, 2013 Share Posted June 17, 2013 Thanks for the extra perks! One question I have is that I paid for some photo ops along with the gold passes, but I did not request any sort of delivery option for the photo ops. Was I supposed to in order to get the photo tickets or can this sorted out when I arrive on the day? Link to comment Share on other sites More sharing options...
jcangel Posted June 17, 2013 Share Posted June 17, 2013 Thanks for the info, it all sounds good. Really looking forwad to it. Link to comment Share on other sites More sharing options...
jonathan Posted June 17, 2013 Share Posted June 17, 2013 Sounds great...we should be treated like the VIPs that we are! lol So, we get a free photoshoot with ET then do we? cool! Link to comment Share on other sites More sharing options...
PhantomMajor Posted June 17, 2013 Share Posted June 17, 2013 with all these extras for gold tickets, is there going to be a map supplied to help me find all of these goodies....? i've never been to this show and it does sound a little scary :-) i also sent some emails a few days ago but i havent heard back from the organisers.... is ther a phone number as i prefer to deal with people rather than technology Link to comment Share on other sites More sharing options...
jonathan Posted June 17, 2013 Share Posted June 17, 2013 with all these extras for gold tickets, is there going to be a map supplied to help me find all of these goodies....? i've never been to this show and it does sound a little scary :-) i also sent some emails a few days ago but i havent heard back from the organisers.... is ther a phone number as i prefer to deal with people rather than technology apparently if you have a hotmail email then your messages aren't getting through as they can't receive them for some reason. A map is usually provided and posted on the forum a few weeks before the event Link to comment Share on other sites More sharing options...
xxc Posted June 17, 2013 Share Posted June 17, 2013 I really wish i'd bought a gold ticket now.. but i'll keep it in mind for next year 1 Link to comment Share on other sites More sharing options...
PhantomMajor Posted June 17, 2013 Share Posted June 17, 2013 with all these extras for gold tickets, is there going to be a map supplied to help me find all of these goodies....? i've never been to this show and it does sound a little scary :-) i also sent some emails a few days ago but i havent heard back from the organisers.... is ther a phone number as i prefer to deal with people rather than technology apparently if you have a hotmail email then your messages aren't getting through as they can't receive them for some reason. A map is usually provided and posted on the forum a few weeks before the event nope i am not useing hotmail... there does seem to be a phone number but its for vendors.... i might give it a try tomorrow when i get home from work. Link to comment Share on other sites More sharing options...
jonathan Posted June 17, 2013 Share Posted June 17, 2013 seems like they are just getting really complacent with all e mails then lol Link to comment Share on other sites More sharing options...
Murph Posted June 17, 2013 Share Posted June 17, 2013 01908 671138 Link to comment Share on other sites More sharing options...
Tulliver Posted June 17, 2013 Share Posted June 17, 2013 with all these extras for gold tickets, is there going to be a map supplied to help me find all of these goodies....? i've never been to this show and it does sound a little scary :-) i also sent some emails a few days ago but i havent heard back from the organisers.... is ther a phone number as i prefer to deal with people rather than technology There's a floor plan printed in the programmes which you can get on arrival. Link to comment Share on other sites More sharing options...
Sorock Posted June 18, 2013 Share Posted June 18, 2013 Maby a more healthy snack for those of us who care about what we eat? Link to comment Share on other sites More sharing options...
Queen_Sindel Posted June 18, 2013 Share Posted June 18, 2013 seems like they are just getting really complacent with all e mails then lol The reason could also be that currently it's a higher four digit number of e-mails per day. People can only type up to a certain speed. I'm just acting as temporary backup and the number of store e-mails which find their way to me has spiked significantly in the last week. It started with an innocent 5 mails per day. Link to comment Share on other sites More sharing options...
jcangel Posted June 18, 2013 Share Posted June 18, 2013 Answering emails does seem to be a problem. I have emailed mulitple times (and then found out that as I was using hotmail they were just being lost). I then emailed from a non hotmail address and never got a response to that one either. It's not a big problem so long as my email was actioned as it was simply my auto pack request, but I would have expected some response as I did ask for confirmation the email had been received. Link to comment Share on other sites More sharing options...
jonathan Posted June 18, 2013 Share Posted June 18, 2013 (edited) seems like they are just getting really complacent with all e mails then lol The reason could also be that currently it's a higher four digit number of e-mails per day. People can only type up to a certain speed. I'm just acting as temporary backup and the number of store e-mails which find their way to me has spiked significantly in the last week. It started with an innocent 5 mails per day. I have no problem with Showmasters and their events and service and crew, mods etc etc and when my messages have got through either via you QS or through TooTall they have always helped me. But I've never had one reply to any e mails I have sent since last year. I don't bother now I just direct a problem to you lol. I can imagine that like most companies or organisations Showmasters receive a lot of correspondence and an immediate response certainly wouldn't be expected but a response at some point maybe expected. I just read a lot on here about people getting no response to e mails it makes me wonder if anybody does! Anyway QS- keep up the good work in helping out folk like me with our queries it's much appreciated and I certainly wouldn't have been able to do the last event without the help I got. Thanks again! Edited June 18, 2013 by jonathan Link to comment Share on other sites More sharing options...
Galex Posted June 19, 2013 Share Posted June 19, 2013 Hi QS A quick question if I may. I've two orders (one for two gold passes and photo shoots and one for additional photo shoots) but haven't received anything in the post yet? Should I start feeling worried or do I just turn up with a print out of my orders on the day and I'll get everything at the door? Thanks Plenty Link to comment Share on other sites More sharing options...
Zahariel Posted June 19, 2013 Share Posted June 19, 2013 seems like they are just getting really complacent with all e mails then lol The reason could also be that currently it's a higher four digit number of e-mails per day. People can only type up to a certain speed. I'm just acting as temporary backup and the number of store e-mails which find their way to me has spiked significantly in the last week. It started with an innocent 5 mails per day. I have no problem with Showmasters and their events and service and crew, mods etc etc and when my messages have got through either via you QS or through TooTall they have always helped me. But I've never had one reply to any e mails I have sent since last year. I don't bother now I just direct a problem to you lol. I can imagine that like most companies or organisations Showmasters receive a lot of correspondence and an immediate response certainly wouldn't be expected but a response at some point maybe expected. I just read a lot on here about people getting no response to e mails it makes me wonder if anybody does! Anyway QS- keep up the good work in helping out folk like me with our queries it's much appreciated and I certainly wouldn't have been able to do the last event without the help I got. Thanks again! I emailed them yesterday and had a response from Jason himself today Link to comment Share on other sites More sharing options...
Showmasters Admin showmasters Posted June 19, 2013 Author Showmasters Admin Share Posted June 19, 2013 yes we are all very busy and we are dealing with things as fast as we can all i ask is everyone just give us this next week to get back to you as the last 5 days was a full on effort to get everything up to date and out , and simply if we responded to everyone that has emails to say i made an order 4 , 6 or 9 days ago and want to know if its ok i have not received it yet we would be here to Christmas. so now the orders have all gone out we have to leave them the time to arrive on your door steps and then the people that still have not received there order next week we can look into and fix if we need to . so please see what comes in the post and for the people that have sent in emails that are relating to things other then when will it arrive Mara will be in touch if she sees there is an issue. we are on top of it and like every year, we just have that big flux over the last week that is a tuff one , but please bear with us and do not worry to much , last year was the same and everyone got there tickets and got what they have paid for. we will see you all very soon take care jason Link to comment Share on other sites More sharing options...
Queen_Sindel Posted June 20, 2013 Share Posted June 20, 2013 Hi QS A quick question if I may. I've two orders (one for two gold passes and photo shoots and one for additional photo shoots) but haven't received anything in the post yet? Should I start feeling worried or do I just turn up with a print out of my orders on the day and I'll get everything at the door? Thanks Plenty As Jason said, no reason to worry yet. The Gold Pass isn't mailed anyway. You need to bring an order print out and ID and pick it up at the show. Link to comment Share on other sites More sharing options...
Galex Posted June 20, 2013 Share Posted June 20, 2013 Brilliant Thanks QS and Jason, very much appreciated. Stay well Link to comment Share on other sites More sharing options...
Tulliver Posted June 21, 2013 Share Posted June 21, 2013 I'm a bit iffy about the whole talk seats thing since I have a LOT of photoshoots planned and it'll be a bit unfun to have to sit near the back - the talks are one of the main reasons I get the Gold pass. However, logically, I can see the point of it. Link to comment Share on other sites More sharing options...
Murph Posted June 21, 2013 Share Posted June 21, 2013 I think there should be a row of seats say 3-5 rows back that are saved for Gold pass holders. Then it gives some people chance to come in late without having to sit at the back (maybe even miss the talk altogether) and also not leave lots of empty seats at the front. 2 Link to comment Share on other sites More sharing options...
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