torchwoodangel93 Posted November 3, 2009 Share Posted November 3, 2009 Okaii, i've just tried booking online, and i only put 2 people in, and it says that theres no rooms avaliable.... Does this mean that they've sold out already? Link to comment Share on other sites More sharing options...
Never Posted November 3, 2009 Share Posted November 3, 2009 Have you tried phoning as I think someone said they have taken all the rooms for that weekend off to the public for the convention.. Link to comment Share on other sites More sharing options...
Blu04 Posted November 3, 2009 Share Posted November 3, 2009 I booked my room by phone on sunday and they only had a few double rooms left. Give them a ring as they might still have some left! : Link to comment Share on other sites More sharing options...
torchwoodangel93 Posted November 3, 2009 Author Share Posted November 3, 2009 Thanks guys! and I rang a little while ago and they do still have rooms left Link to comment Share on other sites More sharing options...
DarknessHayz Posted November 4, 2009 Share Posted November 4, 2009 If you book over the phone, you'll get a letter in the post with the reservation/paid number on it as well. I got mine a few days ago. I just thought to let you know :) Link to comment Share on other sites More sharing options...
Cait_85 Posted November 4, 2009 Share Posted November 4, 2009 I'm really beginning to get annoyed with the Park Inn! I booked our room last Monday, no problems. I've phoned every day for the last week, trying to talk to the person I spoke to when I booked it (I'm not being picky, for various reasons he told me to call back this week and ask for him to discuss the booking) and was finally today told that no one by that name works there. I then couldn't get hold of reservations so I can't check it's definately booked and no confirmation has arrived in the post yet! Think I have grounds to worry?? Link to comment Share on other sites More sharing options...
owlpost1992 Posted November 5, 2009 Share Posted November 5, 2009 I'm really beginning to get annoyed with the Park Inn! I booked our room last Monday, no problems. I've phoned every day for the last week, trying to talk to the person I spoke to when I booked it (I'm not being picky, for various reasons he told me to call back this week and ask for him to discuss the booking) and was finally today told that no one by that name works there. I then couldn't get hold of reservations so I can't check it's definately booked and no confirmation has arrived in the post yet! Think I have grounds to worry?? Post could be due to strike and its backlogs as for guy not working there, panic and check your account. Also keep trying just get anyone on the phone not just reservations, because they may be snowed under with other callers and email them that way you've exhausted all possible communication routes. Link to comment Share on other sites More sharing options...
glee Posted November 5, 2009 Share Posted November 5, 2009 I'm really beginning to get annoyed with the Park Inn! I booked our room last Monday, no problems. I've phoned every day for the last week, trying to talk to the person I spoke to when I booked it (I'm not being picky, for various reasons he told me to call back this week and ask for him to discuss the booking) and was finally today told that no one by that name works there. I then couldn't get hold of reservations so I can't check it's definately booked and no confirmation has arrived in the post yet! Think I have grounds to worry?? I haven't received confirmation in the post yet (blaming postal strikes), however the money has come off my card so I'm assuming it's gone through ok (if not there will be many angry words, possibly mostly 4-lettered :\ ) If money has been taken, would say it's at least safe to say you have a room; so the main worry would depend on what it was you needed to call back about to discuss (ie: if you had to call back then would probably try to at least talk to somebody to make sure it's sorted out?) If money hasn't been taken then I'd try to keep calling and get hold of someone/anyone to make sure it's gone through. Annoying that the person you spoke to no longer appears to be there, but if you can sort it out with anyone else you get hold of that's still a result right? :) Link to comment Share on other sites More sharing options...
kolo Posted November 5, 2009 Share Posted November 5, 2009 Add me to the list of people who haven't received confirmation by post yet. But that's along with other deliveries I am waiting for so I'm blaming it on the postal strike. Link to comment Share on other sites More sharing options...
Blackbird Posted November 5, 2009 Share Posted November 5, 2009 Money has come off my card, but I've received no confirmation either by post (understandable for the strike and the fact that I live in the U.S.) or email (more worrisome). Fingers crossed. Link to comment Share on other sites More sharing options...
Avengers7 Posted November 5, 2009 Share Posted November 5, 2009 Money has come off my card, but I've received no confirmation either by post (understandable for the strike and the fact that I live in the U.S.) or email (more worrisome). Fingers crossed. I had to specifically ask them to send me confirmation which they did. Link to comment Share on other sites More sharing options...
owlpost1992 Posted November 5, 2009 Share Posted November 5, 2009 I haven't received confirmation in the post yet (blaming postal strikes), however the money has come off my card so I'm assuming it's gone through ok (if not there will be many angry words, possibly mostly 4-lettered :\ ) Many many many more angry words Link to comment Share on other sites More sharing options...
Blackbird Posted November 5, 2009 Share Posted November 5, 2009 Money has come off my card, but I've received no confirmation either by post (understandable for the strike and the fact that I live in the U.S.) or email (more worrisome). Fingers crossed. I had to specifically ask them to send me confirmation which they did. That is very useful information. Thank you for letting me know. :) Link to comment Share on other sites More sharing options...
du_berg Posted November 9, 2009 Share Posted November 9, 2009 I haven't had a confirmation either. Thankfully I stayed there this weekend so was able to ask someone if my booking was actually made... It was... phew! Link to comment Share on other sites More sharing options...
ElectroxGirl Posted November 10, 2009 Share Posted November 10, 2009 I didn't get a confirmation because they didn't take my address or email address. The moneys gone so we called them and they said they'd send a confirmation out straight away. Link to comment Share on other sites More sharing options...
Chelle2009 Posted November 11, 2009 Share Posted November 11, 2009 I had a confirmation email, I booked via Laterooms. xxx Link to comment Share on other sites More sharing options...
BloodRedRoses1 Posted November 13, 2009 Share Posted November 13, 2009 I had a confirmation email, I booked via Laterooms. xxx Was the confirmation from laterooms or the Park Inn? Morgan Link to comment Share on other sites More sharing options...
Chelle2009 Posted November 13, 2009 Share Posted November 13, 2009 I had a confirmation email, I booked via Laterooms. xxx Was the confirmation from laterooms or the Park Inn? Morgan It was from Laterooms, but I called the Park Inn twice since then and my booking is present and correct on their computer. xxx Link to comment Share on other sites More sharing options...
BloodRedRoses1 Posted November 13, 2009 Share Posted November 13, 2009 It was from Laterooms, but I called the Park Inn twice since then and my booking is present and correct on their computer. xxx Thanks. I still need to either call or e-mail the Park Inn to check on mine. Morgan Link to comment Share on other sites More sharing options...
sheepyie Posted December 1, 2009 Share Posted December 1, 2009 Hm, I also have no confirmation yet. I booked my room by the end of October by telefon. They already charged my credit card but I got no answer, when I asked for a confirmation by email. I don't like to call coz I'm so nervous on the phone and then my English is not good, but I'm afraid I have no other choice *sigh* Link to comment Share on other sites More sharing options...
glee Posted December 1, 2009 Share Posted December 1, 2009 Hm, I also have no confirmation yet. I booked my room by the end of October by telefon. They already charged my credit card but I got no answer, when I asked for a confirmation by email. I don't like to call coz I'm so nervous on the phone and then my English is not good, but I'm afraid I have no other choice *sigh* I booked around the same time and they also promised me a confirmation (by post and email); the money went out of my account but didn't receive anything for weeks, so called them - they checked & confirmed the rooms were booked and (eventually) sent me an email with basic details after I requested it (took them a couple of days to send after the phone call). ie: if the money was taken, then you probably are safe in terms of having a room booked, but if you want the confirmation you will probably have to call them as it doesn't look like they sent them out when requested the first time / at time of booking hope that helps :) Link to comment Share on other sites More sharing options...
sheepyie Posted December 1, 2009 Share Posted December 1, 2009 @ glee thanx, I will try to call them on Friday coz it's my day off and I have more time to prepair myself :) But it's not a good service, I think Link to comment Share on other sites More sharing options...
glee Posted December 1, 2009 Share Posted December 1, 2009 @ glee thanx, I will try to call them on Friday coz it's my day off and I have more time to prepair myself :) But it's not a good service, I think No, it's not overly good, particularly since they promised a confirmation would be sent when I called to book in the first place > Don't stress, just tell them the night(s) you've booked for and the name it's under, and they should be able to find it on the system for you :) If it helps I think you need to speak with in-house reservations(?) to sort it out (ie: press for that option when you call). good luck :) Link to comment Share on other sites More sharing options...
Doctor Who Posted December 1, 2009 Share Posted December 1, 2009 (edited) I've never stayed at a Park Inn hotel before but I must say that when I booked my room, they were all lovely. The staff I spoke to on the phone were very friendly and I asked while booking if they would send confirmation, they said yes so I provided my email and they did send some a few days later. For me, that was great service and I hope everyone else manages to sort out any concerns or problems they have with their booking. Good luck everyone. Edited December 1, 2009 by Doctor Who Link to comment Share on other sites More sharing options...
sheepyie Posted December 1, 2009 Share Posted December 1, 2009 @ Doctor Who: The guy on the phone was really nice and he managed to find my adresse and so on in the computer system coz I once made a reservation before. But what's up with there email-system? I wrote two emails and got no answer at all *sigh* So I hope it will be all sorted out on Friday :) Link to comment Share on other sites More sharing options...
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