Showmasters Admin showmasters Posted February 15, 2008 Showmasters Admin Share Posted February 15, 2008 you are all entitled to your opinion but we can go on and on like this all day there is alwase a reasion for what we do here a logical and sane reasion for every thing we do not just come up with somthing and say it we think alot about how it is all going to work so if any consert,play,Convention,collectors Show gave money back for any guest or star dropping out the events would just not happen why well it is inposable to book a guest/star and garentee that thay will not be ill or die before the event takes place as a promoter we have to book and pay for a venue months in advance and pay a none refundable deposit with full payment 60 days before the event which is a lot of money next we pay out for guests most of the time at the time of booking the guests some times if a guest has to drop out then we get the money we paid them back months latter sometimes after the events has taken place which means we have to bank roll the event even more next every time we have to refund a ticket we do so in full but it cost us % to take the credit card and also to redeposit the credit card normaly we would be down around £1.50 per ticket also we have people that work for us and they have to do a lot of work keeping track of wll the refunds and payments to make shore it is corect or people come on here and go nuts so logistcly and money wise it is not an easy thing to do now down to the main reasion we do not refund if we did people would ask for a refund for many resions i cannot afford it now i do not like the show now my friend cannot make it now the guest i wanted to meet is not going now my car has been struck by a miteorite and i cannot get there now i thought it was a Convention of people that saved children in cambodia "real heroes" i have no friends and i want it to stay that way and if i go the event this may change i can only do one day & i want all the things i would get if i was at the 2 days of the show so i am not going i have no money to get the train ticket now i found a bargan on ebay and spent my travel money on that instead i think you all get were i am going here so if we refunded fore all the above reasions then we would be refunding around 50% of all the tickets sold at some time and people that might want a gold pass could just buy all they wanted what to the last guest was put up and then diside to just get a refund on there tickets becouse no one thay realy wanted to see was going stopping other fans of the show buying tickets that realy wanted a gold pass the next problem is that if a week before the event lots of people went for refunds then there would not be enough sails to pay for all the guests, so it may result in having to cancel a guest or two becouse there is not enough money from ticket sales, and with having to let some of the guests go then more people would go for refunds and then more guests would have to be cancelled, then the show would not have enough guests to put on a show and the event would just be cancelled THE END so that is why form Queen to Billy Elliot form the Monkys to Wicked if a star drops out of a show the show must go on or the shows would not happen in the first place its life we do not like it eather we work on getting a guest for 4 to 8 weeks to have an email or phone call to say sorry they cannot do the event now its a wast of our time as well also people come on here and say sometimes well i did not think they ever had that guest in the first place i know this would happen well what is the point in that we will sell the tickets for the show any way becouse we will get a good slection of guests for every event we run so why bother putting up a guest we do not have to sell tickets when we are going to sell them any way with out the hassle from people being unhappy and us having to deal with it on here as well and the dealing with that guests legal team when they find out remember it is illegal and no one would get away with it its to small a world and we could never work with that guest again so this sort of thing never happens if we say we have booked a guest than you can bank on it we have done just that , just becouse they get work or something like that its not our fault and we are just as unhappy as you and we also have to run around and try to replace but that what we do here all i can say is we have been working to run the best Convention for Heroes in the world and by the monday after the show we will see if we have done that or not a lot of time has gone into this event and no one else has managed to put on a event like this any were in the world like it so being based in the UK people over here are really very lucky as the people from abroad do not have the chance to go to a Heroes Convention we have 3 main cast 1 soon to be main cast i think 2 sapouting cast all 1st timers in the UK party's talks free stuff which you do not even know about yet free signatures from each guest chance to get photos with and other stuff for £78 I am sorry if you are not going to be happy with that then i do not think you should buy tickets for any Convention ran buy any one as you will never be happy just keep your money for something else other than Conventions £78 the signatures alone are worth more than that i think some of the people on here are unhappy becouse they have come to see one guest and not come to a heroes con but that is what we are running a Heroes Convention and its not for one day but two days if we were saying you could get all you want in one day then we would have sold tickets for one day but we have not it like going to see a film for 1 hour and expetting to know what happened at the end you payed the money so why do you knot know what happens at the end ?? well i have said what i have had to say every one needs to think a little more about the bigger pitcher as we are running this so you all have fun and get to meat some grate guests and we will provide what we say we will and we have all wase side guests are subject to work commitments for the people that are comming to the event i think if you let yourselves you will all have a good time we will all see on the day thank you for reading this and putting up this my spelling jason Link to comment Share on other sites More sharing options...
CosmicAvatar Posted February 15, 2008 Share Posted February 15, 2008 No complaints from me, dude. I'm thoroughly looking forward to it. Link to comment Share on other sites More sharing options...
Yodas'stuntman Posted February 15, 2008 Share Posted February 15, 2008 (edited) You do a great job which im sure everyone appreciates, and im sure are not aiming personally at yourselves but that people just get frustrated when some guests theyre looking forward to arent available but realise its out of your hands. I wont deny im gutted at some guests not going ut am looking forward to meeting the others and the parties anyway Edited February 15, 2008 by Yodas'stuntman Link to comment Share on other sites More sharing options...
Adeline Posted February 15, 2008 Share Posted February 15, 2008 Thanks for this post, it does clear up certain things and I appreciate your taking the time to type it all out. I have no doubt whatsoever that the convention will be a resounding success. Link to comment Share on other sites More sharing options...
soccergirl Posted February 15, 2008 Share Posted February 15, 2008 Just for the record: sometimes there are things you cant control or you didnt know of at the time you ordered the ticket that are more important than the convention I am talking about me here because I was really really looking forward to the event: of course I have been disappointed that some of my favs have cancelled but in the first place I wanted to have a great time with some friends of mine I havent seen yet but I cant because I have a really really important appointment by that time which I need for my diploma all I was trying to say is that not everyone who wants a refund is messing around because of the reasons you listed I still think it is a great event and I think my friends and everyone else are going to have an extra nice time and as far as I know the not so big names of a cast are often the most entertaining ones to be honest ... when I first heard of the eclipse I didnt expect any big names and there are some well done on that and I bet its gonna be a kick ass weekend really looking forward to eclipse 2 (I already checked up that I dont have any appointmens by that time) Link to comment Share on other sites More sharing options...
Moderators DavidB Posted February 15, 2008 Moderators Share Posted February 15, 2008 No-one's saying that there aren't valid/real reasons, but it's unfortunately just the most simple and fair way of doing things by having no-refunds clearly stated in the beginning. That way they don't have all the messing around. It's certainly a shame you can't make it, and I do hope you'll make it to Eclipse 2 and have twice as much fun there to make up for it Link to comment Share on other sites More sharing options...
Bohan_ Posted February 15, 2008 Share Posted February 15, 2008 Well put Jason I know this will be a fantastic convention and I am not too bothered about the guests as I know I am in for a fun weekend. Ant ps: I know I aint purchased a ticket yet Jason, but I will be guarenteed Link to comment Share on other sites More sharing options...
Lizzy Posted February 15, 2008 Share Posted February 15, 2008 ooh 1 soon to be main guest? Interesting! To be honest, I booked as I love Zach and Greg. BUT I like Heroes, and though I was upset they cancelled, you still have BRILL guests, all first timers, and I'm really looking forward to it! Parties, spending time with friends, Free stuff (WOW), living at a show LOL. Sm, the complainers are idiots. I may moan about a cancellation, but I'd never moan about the show, I'm so excited! lol, esp if theres a chance of another guest! I think, at least from LFCC, theres a new breed of fan for Heroes that isn't used to the whole guests cancelling etc stuff, so there will be more negative posts... Link to comment Share on other sites More sharing options...
leana Posted February 15, 2008 Share Posted February 15, 2008 I too understand people that got kind of disappointed because of the cancellations (i was too...) but, hey, it's still a great bunch of Heroes we'll have there! And for Jason, i'm really sorry you thought i was making fun out of you, i never meant that...I mean, how one can make fun out of that problem? I was surely tactless but absolutely not making fun! That would be mean! I understand your anger from that point of view. So i apologize again that you felt like i was mocking you. I swear again that i didn't! As i already said before, i'm aware of the hard work you guys have to go through to organize a convention like that one : i guess that each cancellation is a new (another) blow to get through...And i must say that until now, the Showmasters' reactions to counteract 'Fate' are absolutely adequate....and fast! All in all, i only meant that i have faith..in people, in the guests ( i think it's STILL a brillant cast) and in the fact that 'Eclipse' will surely be great! Link to comment Share on other sites More sharing options...
eleanor. Posted February 15, 2008 Share Posted February 15, 2008 I think its terrible that there are people complaining and wanting their money back. Yeah, its Disappointing that there has been cancellations, But the guests we have are still really good. I have a friend who is coming and he was really looking forward to meeting hayden, but hes still looking forward to it anyway because he knows he'll still have a great time. You shouldnt book tickets just on the hope that a guest you like will be attending. You should go because you like the show. You should be prepared for cancellations, and if you think about it.. Its pretty good value for money considering everything you get. It will still be an amazing weekend. Link to comment Share on other sites More sharing options...
be_found Posted February 15, 2008 Share Posted February 15, 2008 (edited) I'm sorry that some people have been harsh you you guys, yes I will admit I was disappointed when Zach and Greg cancelled but like others have said its about the show not just one actor or character and its also about the fans, I'm looking forward to hanging with my best friends and also talking to lots of new people who share my love of the show. Edited February 15, 2008 by be_found Link to comment Share on other sites More sharing options...
babygurl1853 Posted February 15, 2008 Share Posted February 15, 2008 Well i'm not looking forward to it anymore. But i guess I dont have a choice over cancelling now, huh? Despite the cack guests in my opinion. But still, last i'll say on the subject. Link to comment Share on other sites More sharing options...
pez Posted February 15, 2008 Share Posted February 15, 2008 Well i'm not looking forward to it anymore. But i guess I dont have a choice over cancelling now, huh? Despite the cack guests in my opinion. But still, last i'll say on the subject. thats a bit harsh, it's sad that you think that three main charecters are a bit cack... i was gutted when zach cancelled and greg but i love the show so i got over it. if your gutted with the guests that are left you need to question why you were coming to the convention in the first place imo Link to comment Share on other sites More sharing options...
Lizzy Posted February 15, 2008 Share Posted February 15, 2008 Well i'm not looking forward to it anymore. But i guess I dont have a choice over cancelling now, huh? Despite the cack guests in my opinion. But still, last i'll say on the subject. Yea, main characters are cack? Sorry, what Heroes do you watch? Theres always one straight on the mark to prove a point, isn't there? If your not looking forward to it, don't go! You shouldn't be so narrow minded to buy a ticket for a show you obv don't like enough to like the good guests and talks that will go on. Oh and it'll be soooo fun for the rest of us hearing people like you there complaining non stop. w00t. Link to comment Share on other sites More sharing options...
Moderators DavidB Posted February 15, 2008 Moderators Share Posted February 15, 2008 Well i'm not looking forward to it anymore. But i guess I dont have a choice over cancelling now, huh? Despite the cack guests in my opinion. But still, last i'll say on the subject. I know you said it's the last you'll say, but I'd certainly be interested in reading the justification behind your statement there? Why do you think they are 'cack guests'? Is it that you think it's a poor lineup for a Heroes convention, or simply people that don't interest you personally? Link to comment Share on other sites More sharing options...
Lenatalia Posted February 16, 2008 Share Posted February 16, 2008 All of this moaning and response to moaning is doing my head in. (Yes, technically I'm probably maoning right now too). It's putting a real downer on an event that people are looking forward to. Stop being all negative and start looking forward to the event. =) Yes, I'm still gutted I'm deprived of Zach again, but the event is still going to be fun, parties alone. Link to comment Share on other sites More sharing options...
fugaziuk Posted February 16, 2008 Share Posted February 16, 2008 all the moaning is (sadly) inevitable for any signing event or con ( all organiser not just showmasters) you get used to ignoring it ! Link to comment Share on other sites More sharing options...
Adeline Posted February 16, 2008 Share Posted February 16, 2008 (edited) I'm going to score me some more nit-picker points here, but we do actually currently have four main cast members. People tend to overlook Noah Gray-Cabey because he's a wee one, but he's been main cast from day one. ^^ Edited February 16, 2008 by Adeline Link to comment Share on other sites More sharing options...
Lenatalia Posted February 16, 2008 Share Posted February 16, 2008 (edited) Micah, Isaac and Mohinder are main characters, and David Anders' character is main if you've seen season 2. But Noah's is more 'main' than David's, in my opinion. Edited February 16, 2008 by Lenatalia Link to comment Share on other sites More sharing options...
Showmasters Admin showmasters Posted February 16, 2008 Author Showmasters Admin Share Posted February 16, 2008 I too understand people that got kind of disappointed because of the cancellations (i was too...) but, hey, it's still a great bunch of Heroes we'll have there! And for Jason, i'm really sorry you thought i was making fun out of you, i never meant that...I mean, how one can make fun out of that problem? I was surely tactless but absolutely not making fun! That would be mean! I understand your anger from that point of view. So i apologize again that you felt like i was mocking you. I swear again that i didn't! As i already said before, i'm aware of the hard work you guys have to go through to organize a convention like that one : i guess that each cancellation is a new (another) blow to get through...And i must say that until now, the Showmasters' reactions to counteract 'Fate' are absolutely adequate....and fast! All in all, i only meant that i have faith..in people, in the guests ( i think it's STILL a brillant cast) and in the fact that 'Eclipse' will surely be great! leana i am happy to let this go i hope you have a great time at the show yours jason Link to comment Share on other sites More sharing options...
Morden Posted February 16, 2008 Share Posted February 16, 2008 Looking forward to Eclipse. Looking forward to recruiting some new Apprentices. Hoping to recruit some new celebs! I'm sure it'll be a fun weekend. Link to comment Share on other sites More sharing options...
charliedcn Posted February 16, 2008 Share Posted February 16, 2008 Thats a great statement, but its still a bummer that 4 of the original guests were cancelled. Link to comment Share on other sites More sharing options...
Showmasters Admin showmasters Posted February 16, 2008 Author Showmasters Admin Share Posted February 16, 2008 now "Lacey" pointed out that David Anders has been to an event over here in the past so sorry for that Lacey my bad sorry you were right it was late when i put it up now Dave you worry to much mate, Malcolm is a good man he has never let me or the fans down he has managed to get throw 400 an hour easy if we have to, but this event will not need this and as we have 2 photographers working side by side it all looks to be good Dave we have meet when you were talking to Anthony Head at collectormania many years ago now Dave the 400 will be fine we have only done this around 32 time with 400 and no real problems so we will be fine, maybe if YOU are have difficulties with this number then maybe a faster camera ? and via-gra ? sorry just having a bit of fun had a look at your numbers and they are not quite right , you do seem to spend a lot of time talking about a event that you are not going to attend ? a day lost talking about Malcolm ? odd is it love or professional politics ? just kidding mate had a read throw all the post and just sore a patten forming from your posts, i just wanted to put your mind at rest so you get a better nights sleep Ian "i be like a undercover agent"OK i will not tell me i know who you are i gave the OK on you mate now Ian what can we do fore you mate bring along a spare hat,robe and saber and we will have a talk to the guests and convert them to the light side ?what do you think is that a plan ? and then we can get some drinks in all sounds good to me one last thing on auto pricing it was pointed out to me on another great site that this is something we over looked and you guys are right. we will get the prices for them worked out asap and put up soon Good site guys looks well run went throw all your concerns and there was a lot of them but most were form people not attending, but had a good read of were you think we will f uck up and nothing jumped out at me that we have not thought of, so we may be in good shape for the 1st con Dave and Lacey i am certain you are good people but there is a little to much politics from you two and thats sad as i have done nothing to you guys, well have a good time at L word and keep your phones on for up dates as if we have any problems you will want to be the first to know Jason Link to comment Share on other sites More sharing options...
Morden Posted February 16, 2008 Share Posted February 16, 2008 I've activated your account now, Jason. You know what I mean. Link to comment Share on other sites More sharing options...
Showmasters Admin showmasters Posted February 16, 2008 Author Showmasters Admin Share Posted February 16, 2008 thanks for that you may see me on there from time to time we will see if i can make some new friends ? jason Link to comment Share on other sites More sharing options...
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