Jump to content


Photo

Frequently Asked Questions


  • Please log in to reply
458 replies to this topic

#21 Queen_Sindel

Queen_Sindel

    Moderator

  • Showmasters Admin
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 25,955 posts
  • Location:Germany

Posted 03 February 2016 - 10:36 PM

I am not sure if I am understanding correctly. Did you order both tickets in one go or is this separate orders we are talking about? If everything was on one order you would only have received one e-mail unless something is wrong with the system and nobody noticed the error yet.


Warning: Fangirl alert
Likely to squee at high frequencies!
-----------------------------
CSI Audio/visual labrat
-----------------------------
Officially approved Alexis Cruz stalker
-----------------------------
Founder of the Sadistic Quizmaster fan club

#22 CHAPPiE13

CHAPPiE13

    2nd Unit Director

  • Members
  • PipPipPipPipPipPipPipPipPipPipPipPip
  • 1,122 posts
  • Location:District 9, Johannesburg

Posted 03 February 2016 - 10:38 PM

 

 

Thank you for correcting me. We had so many questions for the Destination events, my memory has apparently failed me.

Old age my dear. Welcome to the club!  :clap:

 

 

Next year is the 15th anniversary of me going "I am too old for this."

 

 

 

And yet you are a mere babe in arms. You youngsters


Edited by CHAPPiE13, 03 February 2016 - 10:38 PM.

Older and wiser. A major fan of the NCIS franchise.

 

Ambassador for "One For The Boys", "MIND" and "Survivors UK" charities.

 

Just started a major fitness regiment. Weight loss. Fitness. Health.

 

Strong Military family. Always support our fine men, women and animals of the services.


#23 Riker

Riker

    Grip

  • Members
  • Pip
  • 34 posts

Posted 03 February 2016 - 10:42 PM

There is only one ticket attached been trying to access more just says 1 ticket 900 pounds down help can't talk to event rite they just say look on line on there phone line I placed two orders on line help who can help very worrying should have known wouldn't go smooth.

I really wouldn't worried too much I've had similar things happen with e tickets and it always gets resolved.
With mine I emailed them and they resent the email but this time the 2 tickets were attached

#24 Leetrekie

Leetrekie

    Continuity

  • Members
  • PipPip
  • 56 posts

Posted 03 February 2016 - 11:00 PM

Thanks for reassurance I did order both on same order only one sent through tried everything on line to resolve but only one ticket on email can't seem to talk to a human at eventbrite. Hope someone can help in morning or will have to talk to credit card company to stop payment.

#25 Queen_Sindel

Queen_Sindel

    Moderator

  • Showmasters Admin
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 25,955 posts
  • Location:Germany

Posted 04 February 2016 - 06:42 AM

Thanks for reassurance I did order both on same order only one sent through tried everything on line to resolve but only one ticket on email can't seem to talk to a human at eventbrite. Hope someone can help in morning or will have to talk to credit card company to stop payment.

 

The most likely reason for not being able to talk to a human is because you are calling outside of Office hours. Please try again this morning, I am sure they will sort you out. 

 

Does your overview give one or both tickets?

 

EDIT: If Eventbrite are saying they can't help please contact shop@showmastersevents.com


Edited by Queen_Sindel, 04 February 2016 - 08:33 AM.

Warning: Fangirl alert
Likely to squee at high frequencies!
-----------------------------
CSI Audio/visual labrat
-----------------------------
Officially approved Alexis Cruz stalker
-----------------------------
Founder of the Sadistic Quizmaster fan club

#26 Samlomax

Samlomax

    Grip

  • Members
  • Pip
  • 38 posts

Posted 05 February 2016 - 04:52 PM

Does anyone know if i buy the commander package and chhose say group 6 for instance in talks and autos, what if i have all those autos already and wanted to switch for another guest?

#27 Leetrekie

Leetrekie

    Continuity

  • Members
  • PipPip
  • 56 posts

Posted 05 February 2016 - 07:30 PM

I asked show asters they said that you have to take pot luck and you will not be able to change later.

#28 robmoriarty

robmoriarty

    Assistant Editor

  • Members
  • PipPipPipPipPip
  • 344 posts
  • Location:Leeds

Posted 05 February 2016 - 08:25 PM

I asked show asters they said that you have to take pot luck and you will not be able to change later.

that's just silly...


Have met: William Shatner, George Takei, Walter Koenig, Marina Sirtis, Gates McFadden, Levar Burton, Wil Wheaton, Terry Farrell, Alexander Siddig, Armin Shimmerman, Nicole de Boer, Kate Mulgrew, Jeri Ryan, Roxann Dawson, Tim Russ, Robert Duncan McNeill, Ethan Phillips, Robert Picardo, Garrett Wang, Connor Trinneer, Dominic Keating, Chase Masterson, Vaughn Armstrong, Alice Krige, Richard Arnold, Keegan de Lancie, Daniel Stewart.


#29 Queen_Sindel

Queen_Sindel

    Moderator

  • Showmasters Admin
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 25,955 posts
  • Location:Germany

Posted 05 February 2016 - 08:27 PM

It's been the same at the other shows, just not for all packages. You are not able to change your group. It would be an organisatorial nightmare if this was allowed. Schedules are based on the different groups being in different places at the same time.


Warning: Fangirl alert
Likely to squee at high frequencies!
-----------------------------
CSI Audio/visual labrat
-----------------------------
Officially approved Alexis Cruz stalker
-----------------------------
Founder of the Sadistic Quizmaster fan club

#30 Annick

Annick

    Camera Operator

  • Members
  • PipPipPipPipPipPipPip
  • 529 posts
  • Location:the Netherlands

Posted 05 February 2016 - 08:49 PM

Something I've been wondering about:

 

This year you receive your tickets by mail and you show them/this at the venue. So I expect not the same (kind of) tickets as during the first DST? What is the "registration time" one hour before opening then for? 


D.S.T.L. 2012 was Great and Unforgettable!

Saw Kate on stage during the Captains Talk.
Had my Photo taken with her on Saturday.
And visited her Talk on Sunday

And last but not least: received her beautiful autograph on Sunday.

#31 Leetrekie

Leetrekie

    Continuity

  • Members
  • PipPip
  • 56 posts

Posted 05 February 2016 - 08:54 PM

You buy tickets on line they send an email with your ticket / barcode which you print off and take to the ticket office on the day they then exchange for tickets no tickets are sent through post as far as I can see.

#32 Queen_Sindel

Queen_Sindel

    Moderator

  • Showmasters Admin
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 25,955 posts
  • Location:Germany

Posted 05 February 2016 - 08:57 PM

Something I've been wondering about:

 

This year you receive your tickets by mail and you show them/this at the venue. So I expect not the same (kind of) tickets as during the first DST? What is the "registration time" one hour before opening then for? 

 

 

You will not receive your tickets by mail if you have bought a package.

 

"On purchase of your ticket you will receive an email that will contain your ticket in PDF format.  This will need to be printed or displayed on a mobile device at the event, you will then receive your event pass that will grant you access to the event for the days you have purchased for."

 

The standard or weekend ticket pages indeed do not specifically mention a pass pick up. But for those I am pretty sure at least wristbands will be handed out.


Warning: Fangirl alert
Likely to squee at high frequencies!
-----------------------------
CSI Audio/visual labrat
-----------------------------
Officially approved Alexis Cruz stalker
-----------------------------
Founder of the Sadistic Quizmaster fan club

#33 Annick

Annick

    Camera Operator

  • Members
  • PipPipPipPipPipPipPip
  • 529 posts
  • Location:the Netherlands

Posted 05 February 2016 - 09:15 PM

But the registration time? What is that?


D.S.T.L. 2012 was Great and Unforgettable!

Saw Kate on stage during the Captains Talk.
Had my Photo taken with her on Saturday.
And visited her Talk on Sunday

And last but not least: received her beautiful autograph on Sunday.

#34 Brodnick

Brodnick

    Grip

  • Members
  • Pip
  • 49 posts

Posted 05 February 2016 - 09:23 PM

According to the website registration opens at 12midday on Friday, 8am Saturday & Sunday.
Hope the crew will be efficient with the passes, otherwise there will be very big queues.

#35 Annick

Annick

    Camera Operator

  • Members
  • PipPipPipPipPipPipPip
  • 529 posts
  • Location:the Netherlands

Posted 05 February 2016 - 09:25 PM

But this is only for the packages higher as the normal 1 day, sat/sun day and the weekend passes?


D.S.T.L. 2012 was Great and Unforgettable!

Saw Kate on stage during the Captains Talk.
Had my Photo taken with her on Saturday.
And visited her Talk on Sunday

And last but not least: received her beautiful autograph on Sunday.

#36 Queen_Sindel

Queen_Sindel

    Moderator

  • Showmasters Admin
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 25,955 posts
  • Location:Germany

Posted 05 February 2016 - 09:31 PM

But this is only for the packages higher as the normal 1 day, sat/sun day and the weekend passes?

 

As I said above, I am pretty sure the non package tickets will be receiving wristbands. That's how it's happening at LFACC too and the process is pretty smooth.

 

I have asked for confirmation, but it is highly unlikely I hear back before Monday.


Warning: Fangirl alert
Likely to squee at high frequencies!
-----------------------------
CSI Audio/visual labrat
-----------------------------
Officially approved Alexis Cruz stalker
-----------------------------
Founder of the Sadistic Quizmaster fan club

#37 Annick

Annick

    Camera Operator

  • Members
  • PipPipPipPipPipPipPip
  • 529 posts
  • Location:the Netherlands

Posted 05 February 2016 - 09:38 PM

I ask this mostly because, when I go, I don't NEED to be there on a special time (in this registration hour).. I can come whenever I want to. That's my (actual) question. I find the information about this on the site a bit hazy...

 

But thanks Queen_Sindel, will wait your answer.


D.S.T.L. 2012 was Great and Unforgettable!

Saw Kate on stage during the Captains Talk.
Had my Photo taken with her on Saturday.
And visited her Talk on Sunday

And last but not least: received her beautiful autograph on Sunday.

#38 Namine

Namine

    Camera Operator

  • Members
  • PipPipPipPipPipPipPip
  • 507 posts
  • Location:County Durham

Posted 05 February 2016 - 10:25 PM

Is the NEC really big? I was looking at the actual pictures and it looks like it won't have people pushing past you to get to where they're going.


Edited by Namine, 05 February 2016 - 10:27 PM.

People I have met at conventions -

Shaun Hernandez, Chavo Guerrero Jr, Paul McGann, Steve Cardenas, Frank Bruno (passing by the queue where I stood), Sylvester McCoy, Dave Prowse, Carl Weathers, David Yost, Paul Schrier, Jason Narvy, Michael Madsen, Bernard Cribbins, George A Romero, Cowboy James Storm, Stan Lee, Amy "Lita" Dumas. John Hurt, Jason Faunt, Johnny Yong Bosch, Cerina Vincent, Nakia Burrise, Jason David Frank, Cameron Jebo, Erin Cahill, Kristian Nairn, Christopher Lloyd, Adam "Edge" Copeland, Rob Van Dam, Blake Anthony Foster, Catherine Sutherland, Judge Reinhold, John Ashton, Peter Mayhew, Keith David, Dolph Lungdren, Peter Davison, Colin Baker.

 

People I am going to meet at LFCC 2017!

Christopher Lloyd (again), Tom F Wilson, Demolition Ax, Demolition Smash, Kevin Kleinberg, Michael Copon, Phil LaMarr, Terence Stamp, Walter Koenig, Ron Perlman, Zoe Wanamaker, Margot Kidder, Jack O'Halloran, Sarah Douglas


#39 robmoriarty

robmoriarty

    Assistant Editor

  • Members
  • PipPipPipPipPip
  • 344 posts
  • Location:Leeds

Posted 05 February 2016 - 10:33 PM

Is the NEC really big? I was looking at the actual pictures and it looks like it won't have people pushing past you to get to where they're going.

more than sufficient, almost double the excel size. 


Edited by robmoriarty, 05 February 2016 - 10:37 PM.

  • Namine likes this

Have met: William Shatner, George Takei, Walter Koenig, Marina Sirtis, Gates McFadden, Levar Burton, Wil Wheaton, Terry Farrell, Alexander Siddig, Armin Shimmerman, Nicole de Boer, Kate Mulgrew, Jeri Ryan, Roxann Dawson, Tim Russ, Robert Duncan McNeill, Ethan Phillips, Robert Picardo, Garrett Wang, Connor Trinneer, Dominic Keating, Chase Masterson, Vaughn Armstrong, Alice Krige, Richard Arnold, Keegan de Lancie, Daniel Stewart.


#40 Queen_Sindel

Queen_Sindel

    Moderator

  • Showmasters Admin
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 25,955 posts
  • Location:Germany

Posted 05 February 2016 - 11:05 PM

I ask this mostly because, when I go, I don't NEED to be there on a special time (in this registration hour).. I can come whenever I want to. That's my (actual) question. I find the information about this on the site a bit hazy...

 

But thanks Queen_Sindel, will wait your answer.

 

You can come whenever you want. If you need to pick something up at registration with your ticket type the desk will still be open during show hours. The earlier opening is merely there so that a large number of attendees is already sorted out when the doors open.


Warning: Fangirl alert
Likely to squee at high frequencies!
-----------------------------
CSI Audio/visual labrat
-----------------------------
Officially approved Alexis Cruz stalker
-----------------------------
Founder of the Sadistic Quizmaster fan club




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users