GoldenGreen Posted July 11, 2014 Share Posted July 11, 2014 Disappointing, but it always can potentially happen. Spent a bit of time last night getting some great images for Sherilyn to sign, but at least I have them for next time when hopefully she can be re-scheduled. 1 Link to comment Share on other sites More sharing options...
Dace321 Posted July 11, 2014 Share Posted July 11, 2014 Oh Nuts !!!! Link to comment Share on other sites More sharing options...
adampbooth Posted July 11, 2014 Share Posted July 11, 2014 She was the only reason I was coming to the convention. You said photoshoot tickets will be automatically be refunded but how do I get a refund for my actual ticket? Link to comment Share on other sites More sharing options...
andrewrolar Posted July 11, 2014 Share Posted July 11, 2014 From personal experience, you don't get a refund on your entry ticket. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted July 11, 2014 Share Posted July 11, 2014 She was the only reason I was coming to the convention. You said photoshoot tickets will be automatically be refunded but how do I get a refund for my actual ticket? Sorry, but entry tickets are not being refunded based on one guest cancelling. You bought a ticket to the event. Tickets are only refunded if they are guest specific - so talks and photosessions. Link to comment Share on other sites More sharing options...
mpharris Posted July 11, 2014 Share Posted July 11, 2014 She was the only reason I was coming to the convention. You said photoshoot tickets will be automatically be refunded but how do I get a refund for my actual ticket? You can't. Entrance ticket sales are non-refundable. Link to comment Share on other sites More sharing options...
adampbooth Posted July 11, 2014 Share Posted July 11, 2014 More great customer service from Showmasters I see... Link to comment Share on other sites More sharing options...
mpharris Posted July 11, 2014 Share Posted July 11, 2014 More great customer service from Showmasters I see... It's usual policy for such events. You don't have to buy the ticket in advance, if I was only going for one guest (particularly one who won't be mega-busy) then I would hold on and pay on the day just in case they cancelled. Link to comment Share on other sites More sharing options...
adampbooth Posted July 11, 2014 Share Posted July 11, 2014 More great customer service from Showmasters I see... It's usual policy for such events. You don't have to buy the ticket in advance, if I was only going for one guest (particularly one who won't be mega-busy) then I would hold on and pay on the day just in case they cancelled. unfortunately i'm travelling from sheffield and back in one day and have to pre-book transport etc. The bus barely arrives in time so buying on the day isnt really an option as i wouldnt get in the con until far too late and then have to leave probably before my VT number has been called to get transport home. Am just glad i havent booked a hotel this time. At least i'll get my photo shoot money back i guess... Link to comment Share on other sites More sharing options...
mpharris Posted July 11, 2014 Share Posted July 11, 2014 That's a pain. Hey, with any luck they'll get her for the Sheffield con at some point. Link to comment Share on other sites More sharing options...
adampbooth Posted July 11, 2014 Share Posted July 11, 2014 That's a pain. Hey, with any luck they'll get her for the Sheffield con at some point. yeh fingers crossed! Link to comment Share on other sites More sharing options...
jael001 Posted July 11, 2014 Share Posted July 11, 2014 The event is still happening, one guest cancelling doesn't entitle you to a refund on your entrance ticket, it's your choice to only meet that one guest I'm afraid. Link to comment Share on other sites More sharing options...
robertderidder Posted July 11, 2014 Share Posted July 11, 2014 More great customer service from Showmasters I see... It's usual policy for such events. You don't have to buy the ticket in advance, if I was only going for one guest (particularly one who won't be mega-busy) then I would hold on and pay on the day just in case they cancelled. unfortunately i'm travelling from sheffield and back in one day and have to pre-book transport etc. The bus barely arrives in time so buying on the day isnt really an option as i wouldnt get in the con until far too late and then have to leave probably before my VT number has been called to get transport home. Am just glad i havent booked a hotel this time. At least i'll get my photo shoot money back i guess... She's a nice guest, but I doubt she would have been that busy that you would have missed out. I do feel for you though, as it is always annoying when your favourite guest isn't coming. Does happen quite a lot though, and thus it's a big risk spending a lot of money just to see one guest. Link to comment Share on other sites More sharing options...
Matty-lad Posted July 11, 2014 Share Posted July 11, 2014 Disappointing, but it always can potentially happen. Spent a bit of time last night getting some great images for Sherilyn to sign, but at least I have them for next time when hopefully she can be re-scheduled. Hey all, I'm in the same boat. Hopefully she'll be over soon. Take care, Matty-lad Link to comment Share on other sites More sharing options...
Indestructible Posted July 11, 2014 Share Posted July 11, 2014 My fault, I decided today to replace Natalie with Sherilyn, sigh. Link to comment Share on other sites More sharing options...
Darth Sean Posted July 11, 2014 Share Posted July 11, 2014 Damn not good at all. Been out all day & only just noticed this. Brought my Twin Peaks boxset to be signed. Gutted. Link to comment Share on other sites More sharing options...
db570uk Posted July 12, 2014 Share Posted July 12, 2014 Absolutely devastated. I was really looking forward to meeting Sherilyn this evening. Walked around the venue about 4 or 5 times and was eventually told Sherilyn was no longer attending. Please, please, please book Sherilyn for any future events when she becomes available. Wishing Sherilyn the best! Link to comment Share on other sites More sharing options...
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