Babylamb Posted June 1, 2009 Share Posted June 1, 2009 To copy others I am getting concerned too - the last chance to pick up the ticket is Thursday am and my surprise one has not arrived yet - I find it hard to print off bits from my e-mail as well I have e-mail the normal route and I await with baited breath Please help Thanks you Link to comment Share on other sites More sharing options...
kel Posted June 1, 2009 Share Posted June 1, 2009 Hi All the tickets that will be posted have now been sent These include the MAJORITY (but not all) of all orders processed up to and including 21/05/09. However, due to not receiving some tickets the overseas ones (incuding Ireland) have not been sent as there is insufficient time. These can be collected at the show. There are a number of UK ones that couldn't be sent for the same reasons and everything since that time - so please do not worry. Bring your confirmation, ID and proof of payment to the show and the tickets or relevant document will be given to you. Too Tall is aware and is making sure there are the crew to help . I will be bringing ALL paperwork as well so there wont be any problems. There are a number of orders in the shop that I intend to process tonight and tomorrow and answer your queries. Please be patient whilst I do this as I will get back to everyone as quickly as possible. Kirstie Link to comment Share on other sites More sharing options...
Babylamb Posted June 2, 2009 Share Posted June 2, 2009 The ticket arrived this morning!!!! I am extremely happy and can not wait until Friday!!!! Thanks again for your hard work Link to comment Share on other sites More sharing options...
kel Posted June 2, 2009 Share Posted June 2, 2009 Pleasure! K Link to comment Share on other sites More sharing options...
Sazzzy Posted June 2, 2009 Share Posted June 2, 2009 i hope mine come, i dont have a lcue how to do a statement with internet banking lol :/ Link to comment Share on other sites More sharing options...
lams9999 Posted June 2, 2009 Share Posted June 2, 2009 However, due to not receiving some tickets the overseas ones (incuding Ireland) have not been sent as there is insufficient time. These can be collected at the show. Hi Kirstie, I have no problem with that. Just wondering if the £5 postage are then paid back? Link to comment Share on other sites More sharing options...
McEwan Posted June 2, 2009 Share Posted June 2, 2009 i hope mine come, i dont have a lcue how to do a statement with internet banking lol :/ Agreed - what manner of payment confirmation do you need? Link to comment Share on other sites More sharing options...
Moderators DavidB Posted June 2, 2009 Moderators Share Posted June 2, 2009 Print out an online banking statement, photocopy a statement etc. Link to comment Share on other sites More sharing options...
i_am_your_angel_of_music Posted June 2, 2009 Share Posted June 2, 2009 eeep i not recieved any of mine yet, guess id have to go the actual bank and ask for a statement?? meh! Link to comment Share on other sites More sharing options...
Sazzzy Posted June 2, 2009 Share Posted June 2, 2009 thats a goood piint actually do we get our potsage back if we dont recieve them through the post? Link to comment Share on other sites More sharing options...
Moderators DavidB Posted June 2, 2009 Moderators Share Posted June 2, 2009 It was said in another topic: "I have deducted post for those that I knew couldn't be sent - VAT stands tho. If you have paid it and they were not sent, speak to someone at the show and it will be sorted." But obviously if they're sent out, even if they don't get there in time, postage is charged. Link to comment Share on other sites More sharing options...
McEwan Posted June 2, 2009 Share Posted June 2, 2009 thats a goood piint actually do we get our potsage back if we dont recieve them through the post? I think that's happened - I'm sure the money taken off me is lower than I expected. Then again, I am on Lemsip. Link to comment Share on other sites More sharing options...
kel Posted June 3, 2009 Share Posted June 3, 2009 (edited) It was said in another topic: "I have deducted post for those that I knew couldn't be sent - VAT stands tho. If you have paid it and they were not sent, speak to someone at the show and it will be sorted." But obviously if they're sent out, even if they don't get there in time, postage is charged. Thanks David Just to reiterate many were processed without postage, but with those that were and have not been sent you can discuss it at the show. Kirstie Edited June 3, 2009 by kel Link to comment Share on other sites More sharing options...
maegurwen Posted June 3, 2009 Share Posted June 3, 2009 my tickets arrived today, thank you Link to comment Share on other sites More sharing options...
pdt1984 Posted June 3, 2009 Share Posted June 3, 2009 Is it now too late to buy tickets? Link to comment Share on other sites More sharing options...
Moderators DavidB Posted June 3, 2009 Moderators Share Posted June 3, 2009 You can still buy online but you'll collect at the event. Link to comment Share on other sites More sharing options...
pdt1984 Posted June 3, 2009 Share Posted June 3, 2009 You can still buy online but you'll collect at the event. Ah, okay, thanks Dave... I put an order in earlier, but it's still just showing as 'Order received'; this might explain it, cheers. Link to comment Share on other sites More sharing options...
Moderators DavidB Posted June 3, 2009 Moderators Share Posted June 3, 2009 The orders are manually processed, so the shop just 'holds' your order at first, then the card is processed at some point after. So 'received' is right Link to comment Share on other sites More sharing options...
i_am_your_angel_of_music Posted June 3, 2009 Share Posted June 3, 2009 was hoping mine wud come this morning, but no luck. heres hoping they make it jst in time and come tomorrow, but i have got my bank statement n everything ready just in caseee! Link to comment Share on other sites More sharing options...
pdt1984 Posted June 3, 2009 Share Posted June 3, 2009 The orders are manually processed, so the shop just 'holds' your order at first, then the card is processed at some point after. So 'received' is right Ah, okay, thanks; will there be a problem if the money doesn't leave my account in time for it to be reflected in any statement I get printed off? I've noticed my bank can be a bit slow in updating sometimes... :S Link to comment Share on other sites More sharing options...
Moderators DavidB Posted June 3, 2009 Moderators Share Posted June 3, 2009 If you bring the card you paid with too, that should be fine Link to comment Share on other sites More sharing options...
Sazzzy Posted June 3, 2009 Share Posted June 3, 2009 Yaaaay! got mine this morning, tah :) Link to comment Share on other sites More sharing options...
kel Posted June 3, 2009 Share Posted June 3, 2009 All orders in the shop up to the cut of point have been processed I have also answered all emails and queries. Hope everyone enjoys the show Kirstie Link to comment Share on other sites More sharing options...
jcangel Posted June 4, 2009 Share Posted June 4, 2009 Bit concerned my Nathan photo tickets haven't arrived, but I have print outs of everything so will sort it out when I get there as even if they arrive tomorrow it won't be until after I have left. Link to comment Share on other sites More sharing options...
Raylenth Posted June 4, 2009 Share Posted June 4, 2009 Don't be concered, there's nothing you can do about it so sit back and enjoy the event! Link to comment Share on other sites More sharing options...
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