I actually think this year was SO SO SO much better than the previous too, Organised better and the staff seemed to be a lot more clued in (mostly) on where things were, and how it worked. The only 3 things i can think of that i think need some work are...
1) - I saw A LOT of people getting into the event for free (bragging on facebook about it too) because a lot of the time, wristbands and tickets weren't checked/or scanned. 2) - I only once all weekend had the number on my VQ ticket checked then taken off me, the rest of them, i could have easily have walked up at any point and got the auto (I didnt though, i followed the rules)
3) - A friend of mine lost a ticket, and the first staff member she asked said "Nothing can be done, its your own fault, not ours" extremely rudely.
and on a side note for 3, when i then asked another member of staff it got fixed and she got the photo because it could be tracked! Thank you to the lady on the laptop on Sat and the Team on photos for Adam! you guys sorted it fast and efficiently