Sierra529 Posted March 17, 2015 Share Posted March 17, 2015 Sorry, I'll need to get someone from the office to check on that. That's a bit weird. Are you sure you were not charged for the fee the second time? If you could e-mail you with your name and order number at the e-mail in my profile that would help a lot. Yes I checked and I only see one validation charged to my card. I e-mailed you my order numbers, thank you so much for helping!!! Just checking to see if you got my e-mail? Thanks Link to comment Share on other sites More sharing options...
Queen_Sindel Posted March 17, 2015 Share Posted March 17, 2015 Sorry, I'll need to get someone from the office to check on that. That's a bit weird. Are you sure you were not charged for the fee the second time? If you could e-mail you with your name and order number at the e-mail in my profile that would help a lot. Yes I checked and I only see one validation charged to my card. I e-mailed you my order numbers, thank you so much for helping!!! Just checking to see if you got my e-mail? Thanks Yes, and I wrote back confirming that I got it too. Apparently there's one problem, Yahoo and AOL don't seem to like each other. >< It's been forwarded to the appropriate person. 1 Link to comment Share on other sites More sharing options...
Cascasiopeia Posted March 20, 2015 Share Posted March 20, 2015 I have received an email to pay the E-verficiation for my photo shoot. But the link is not working. It is said the promotional code is not working. Also I have paid another order with E-verification but I have not received the E-verification ticket. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted March 20, 2015 Share Posted March 20, 2015 I have received an email to pay the E-verficiation for my photo shoot. But the link is not working. It is said the promotional code is not working. Also I have paid another order with E-verification but I have not received the E-verification ticket. I've asked the office to check on the first problem. It's been reported a couple of times now, so it seems something is off. I am not sure if I am understanding the second issue correct. You paid for a second order and added the validation charge when you placed the order, or did you get an e-mail asking to add it later? In the first case when you paid for it right away you won't get a separate ticket about it. It's only showing on your order confirmation, not on the ticket. Link to comment Share on other sites More sharing options...
Cascasiopeia Posted March 20, 2015 Share Posted March 20, 2015 I have received an email to pay the E-verficiation for my photo shoot. But the link is not working. It is said the promotional code is not working. Also I have paid another order with E-verification but I have not received the E-verification ticket. I've asked the office to check on the first problem. It's been reported a couple of times now, so it seems something is off. I am not sure if I am understanding the second issue correct. You paid for a second order and added the validation charge when you placed the order, or did you get an e-mail asking to add it later? In the first case when you paid for it right away you won't get a separate ticket about it. It's only showing on your order confirmation, not on the ticket. Thank you so much for your reply and everything! Yes, in the second order the E-Validation fee was added and I paid both at once. Thank you! Link to comment Share on other sites More sharing options...
BigBlue Posted April 14, 2015 Share Posted April 14, 2015 I hope someone can help me. I still get regular emails reminding me to purchase the e-ticket verification, but I already purchased it, a few days after I bought my gold ticket in February. I have the order confirmation for both in my email inbox (and in the case of the gold ticket, the ticket itself), but in my Eventbrite account I only see the e-ticket verification. This is all a bit confusing to me and I fear something might have gone wrong with my order. I sent an email about 3 weeks ago but didn't get an answer so far, which is why I am asking here if my orders are ok or if there is a problem with it. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted April 14, 2015 Share Posted April 14, 2015 I hope someone can help me. I still get regular emails reminding me to purchase the e-ticket verification, but I already purchased it, a few days after I bought my gold ticket in February. I have the order confirmation for both in my email inbox (and in the case of the gold ticket, the ticket itself), but in my Eventbrite account I only see the e-ticket verification. This is all a bit confusing to me and I fear something might have gone wrong with my order. I sent an email about 3 weeks ago but didn't get an answer so far, which is why I am asking here if my orders are ok or if there is a problem with it. E-Mail me your details at the address in my profile please. The two charges are linked manually, it's possible something went wrong on the way. Link to comment Share on other sites More sharing options...
BigBlue Posted April 14, 2015 Share Posted April 14, 2015 (edited) Thank you! Will do so. Edit: Just sent the email. Thank you again for looking into this. Edited April 14, 2015 by BigBlue Link to comment Share on other sites More sharing options...
ascendant.angel Posted April 16, 2015 Share Posted April 16, 2015 I was just pinting out mt tickets when I realised im missing 2 email vertication tickets. I have one for the main event but not for the photo' shoots or screening booked after (2 transactions) I did purchase a pay for them I've been charged. Could someone help me out please. Link to comment Share on other sites More sharing options...
ascendant.angel Posted April 16, 2015 Share Posted April 16, 2015 (edited) I've just re read this thread. The photoshooot and screening were paid with email vertification at the same time, from what I've read I think that means I won't get a email vertication ticket can you please confirm that this is correct and I don't need to worry? I don't see anything on the ticket which indicates email vertication is included. Edited April 16, 2015 by ascendant.angel Link to comment Share on other sites More sharing options...
evilfairie Posted April 16, 2015 Share Posted April 16, 2015 As long as your purchase price included the £2.50 you won't get an email. I did it correct the second time around when I purchased my Rupert Graves on set photo shoot and I didn't get a separate email. Link to comment Share on other sites More sharing options...
Francesca Posted April 22, 2015 Share Posted April 22, 2015 I've received few days ago an additional ticket from Massive Event for my upgraded Platinum Pass. Now, I'm receiving an email asking me for paying 2,50£ E-ticket validation. It can't be for my purchases as I made them months ago. What do I have to do? Link to comment Share on other sites More sharing options...
Moderators etmuse Posted April 22, 2015 Moderators Share Posted April 22, 2015 I've received few days ago an additional ticket from Massive Event for my upgraded Platinum Pass. Now, I'm receiving an email asking me for paying 2,50£ E-ticket validation. It can't be for my purchases as I made them months ago. What do I have to do? http://showmastersonline.com/forums/index.php?showtopic=88313 Link to comment Share on other sites More sharing options...
Francesca Posted April 22, 2015 Share Posted April 22, 2015 Thanks etmuse, I've seen it, I'm glad I've waited before paying. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now