firko Posted July 9, 2017 Share Posted July 9, 2017 I've just purchased a photo op with Sir Derek but all the batches in the shop showed as not available. The shop let me go ahead and buy but I'm concerned they might be sold out. Could someone advise? Thanks Firko Link to comment Share on other sites More sharing options...
Raylenth Posted July 9, 2017 Share Posted July 9, 2017 If it didn't say sold out or unavailable on the main part of the ticket page firko I'd guess there are a few gremlins hanging about that haven't been fixed yet. Things went a bit screwy on Friday and not all the issues have been resolved. They will email you when they realise or alternatively email showmasters shop with your gender, DOB and the order number adn they will be able to look into it on Monday and manually add yo on to the next available batch. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted July 9, 2017 Share Posted July 9, 2017 Did you get an e-mail? Normally you are not able to check out without selecting a batch. With that number of batches more should be added anyway. Some things temporarily went out of stock already. Link to comment Share on other sites More sharing options...
firko Posted July 9, 2017 Author Share Posted July 9, 2017 Yes, the shop let me check out and I've had my email ticket but shows no batch number. I've sent a message via Eventbrite to Showmasters so will hopefully be sorted soon. Thanks for the help and advice. Link to comment Share on other sites More sharing options...
wjbleming Posted July 9, 2017 Share Posted July 9, 2017 Does the ticket that was emailed to you show your batch number in the bottom left, forks? That's where they usually are on the tickets, just. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted July 9, 2017 Share Posted July 9, 2017 I've let the shop people know too. That sounds like one of the Gremlins survived. :/ Link to comment Share on other sites More sharing options...
CatherineRice Posted July 9, 2017 Share Posted July 9, 2017 7 hours ago, Raylenth said: If it didn't say sold out or unavailable on the main part of the ticket page firko I'd guess there are a few gremlins hanging about that haven't been fixed yet. Things went a bit screwy on Friday and not all the issues have been resolved. They will email you when they realise or alternatively email showmasters shop with your gender, DOB and the order number adn they will be able to look into it on Monday and manually add yo on to the next available batch. Why does the shop need our gender ? Link to comment Share on other sites More sharing options...
andyfilm_1 Posted July 9, 2017 Share Posted July 9, 2017 28 minutes ago, CatherineRice said: Why does the shop need our gender ? Market research purposes Link to comment Share on other sites More sharing options...
Raylenth Posted July 9, 2017 Share Posted July 9, 2017 30 minutes ago, CatherineRice said: Why does the shop need our gender ? No idea. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted July 10, 2017 Share Posted July 10, 2017 Yes, a gremlin managed to hide. Everyone who ordered a photosession ticket with Derek Jacobi that does not have a Batch number will be assigned Batch 5. Sorry for the confusion! Link to comment Share on other sites More sharing options...
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