Showmasters Admin showmasters Posted June 7, 2017 Showmasters Admin Share Posted June 7, 2017 http://showmasters.photoshelter.com/gallery-collection/Collectormania-24/C0000UTAB5CAZteE 2 Link to comment Share on other sites More sharing options...
robmoriarty Posted June 7, 2017 Share Posted June 7, 2017 wow that was quick. Thanks. :) Link to comment Share on other sites More sharing options...
jeffusher Posted June 7, 2017 Share Posted June 7, 2017 (edited) Who do I contact regarding the quality of the photos? At the start of the Colin Baker and Bonnie Langford Tardis shoot the Green Screen processing was way out and the photo is not good quality. So much so it's not even been uploaded to the site for purchasing. Would like to draw this to the powers that be attention and request a refund for the shoot. Regards Jeff Edited June 7, 2017 by jeffusher Link to comment Share on other sites More sharing options...
jeffusher Posted June 7, 2017 Share Posted June 7, 2017 Towie, They've never been free to download. You have to buy them I'm afraid. Looks like you were given duff information. Jeff Link to comment Share on other sites More sharing options...
Raylenth Posted June 7, 2017 Share Posted June 7, 2017 1 hour ago, Towie said: ^Anyone know how to save the pics- (without the watermark)? i was told on Sun that they would be free to download the guy in the blue t-shirt next to him said it was free to download Always speak to the pit boss (Red shirts) if there is an issue the blue shirts can't resolve Towie. Unfortunately the crew do sometimes get things wrong (at all events, not just SM ones), it may be their first time and they think they know something, or they may just have the wrong end of the stick, there is a lot for them to now. Link to comment Share on other sites More sharing options...
PAB1980 Posted June 7, 2017 Share Posted June 7, 2017 Can't seem to find my photo from the Saturday Pele photo op. Are there more to be added? Link to comment Share on other sites More sharing options...
Raylenth Posted June 7, 2017 Share Posted June 7, 2017 Maybe check it again PAB, there are nearly 300 of them? I'd think they have all been uploaded now. Link to comment Share on other sites More sharing options...
PAB1980 Posted June 7, 2017 Share Posted June 7, 2017 23 minutes ago, Raylenth said: Maybe check it again PAB, there are nearly 300 of them? I'd think they have all been uploaded now. Nope it's definitely not there, have checked 3 times & gone through every one. Will check again tomorrow incase more are added. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted June 7, 2017 Share Posted June 7, 2017 3 hours ago, Towie said: ^Anyone know how to save the pics- (without the watermark)? i was told on Sun that they would be free to download the guy in the blue t-shirt next to him said it was free to download I've hidden your last Post, Towie. I understand you are angry, but this comment was out of order. I'm not entirely sure how that picture could even have creased, the paper is pretty sturdy. Normally the crew are strictly advised to send attendees through for a retake in case of problems, and a crease would definitely be a problem. If someone told you the download would be free they definitely misunderstood something, sorry. I'm afraid Raylenth is correct. If you had spoken to a Pit Boss at that time something could have been done. Now all we can advise is pay for the download. I am really sorry this happened. But the mods here and David on Twitter have been repeating ourselves like broken records asking everyone to raise issues like this at the event please. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted June 7, 2017 Share Posted June 7, 2017 5 hours ago, jeffusher said: Who do I contact regarding the quality of the photos? At the start of the Colin Baker and Bonnie Langford Tardis shoot the Green Screen processing was way out and the photo is not good quality. So much so it's not even been uploaded to the site for purchasing. Would like to draw this to the powers that be attention and request a refund for the shoot. Regards Jeff E-Mail the office please. It's a mixed thing between office, shop and JPEG contact, but try the office first please. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted June 7, 2017 Share Posted June 7, 2017 2 hours ago, PAB1980 said: Can't seem to find my photo from the Saturday Pele photo op. Are there more to be added? Try contacting photos@showmastersonline.com please. Everything should be up. Link to comment Share on other sites More sharing options...
Bumper8 Posted June 7, 2017 Share Posted June 7, 2017 Some great pics on there! Nice to see Pele looking in good form Link to comment Share on other sites More sharing options...
Tony1975 Posted June 7, 2017 Share Posted June 7, 2017 (edited) Some really cool photos on there! May be tempted to do my very first photo shoot at next years Collectormania Edited June 7, 2017 by Tony1975 Link to comment Share on other sites More sharing options...
HiDLine Posted June 8, 2017 Share Posted June 8, 2017 8 hours ago, Towie said: Anyone know how to save the pics- (without the watermark)? i was told on Sun that they would be free to download I'm afraid you were misinformed. I was told several times by event staff the hi res jpegs would be available for a fee. They quotes £3-5 Link to comment Share on other sites More sharing options...
Paddypants Posted June 8, 2017 Share Posted June 8, 2017 Just an FYI, the Paul Gascoigne Saturday folder and photos are all named Carl Froch. Any chance this can be corrected. 1 Link to comment Share on other sites More sharing options...
robmoriarty Posted June 8, 2017 Share Posted June 8, 2017 13 minutes ago, Paddypants said: Just an FYI, the Paul Gascoigne Saturday folder and photos are all named Carl Froch. Any chance this can be corrected. haha, well spotted! Link to comment Share on other sites More sharing options...
jeffusher Posted June 17, 2017 Share Posted June 17, 2017 On 2017-6-7 at 9:14 PM, Queen_Sindel said: E-Mail the office please. It's a mixed thing between office, shop and JPEG contact, but try the office first please. I emailed Info@showmastersevents.com 10 days ago now and have not received a response. Are there any other addresses to try ??? Jeff Link to comment Share on other sites More sharing options...
Raylenth Posted June 17, 2017 Share Posted June 17, 2017 Try shop@ and the rest instead. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted June 17, 2017 Share Posted June 17, 2017 Alternatively try the e-mail address in my profile and I will forward. Link to comment Share on other sites More sharing options...
jeffusher Posted June 20, 2017 Share Posted June 20, 2017 On 2017-6-17 at 11:09 AM, Queen_Sindel said: Alternatively try the e-mail address in my profile and I will forward. Email sent a couple of days ago. Hopefully you can get things moving and I really appreciate the help. Regards Jeff Link to comment Share on other sites More sharing options...
Queen_Sindel Posted June 20, 2017 Share Posted June 20, 2017 Sorry, the Office was out over the Weekend. It's being investigated currently. Link to comment Share on other sites More sharing options...
jeffusher Posted June 26, 2017 Share Posted June 26, 2017 On 2017-6-20 at 7:48 AM, Queen_Sindel said: Sorry, the Office was out over the Weekend. It's being investigated currently. Many thanks for your help so far. Not heard a peep to to date though. Is there any way I can chase this up? Regards Jeff Link to comment Share on other sites More sharing options...
Raylenth Posted June 26, 2017 Share Posted June 26, 2017 Other than re emailing I don't think there is much you can do Jeff. Only the office can help with this. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted June 26, 2017 Share Posted June 26, 2017 It is still being looked at. Sorry, but there are several people involved and most are not in the office. Link to comment Share on other sites More sharing options...
jeffusher Posted July 10, 2017 Share Posted July 10, 2017 On 2017-6-26 at 8:44 PM, Queen_Sindel said: It is still being looked at. Sorry, but there are several people involved and most are not in the office. Hi, Another 2 weeks passed and not heard a dickie-bird. Do you know who I can chase this up with? I appreciate the help so far but even an acknowledgement that my query is being looked into would be nice Jeff Link to comment Share on other sites More sharing options...
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