Showmasters Admin showmasters Posted May 1, 2015 Showmasters Admin Share Posted May 1, 2015 Due to a change in schedule Colin Baker will now be attending on Saturday 18th July. We will be refunding all photo sessions. If you'd still like a photo with Colin, you will need to place a new order for the new ticket which will be available on the shop shortly :) 1 Link to comment Share on other sites More sharing options...
nesbitted Posted May 1, 2015 Share Posted May 1, 2015 When's it up? Waiting to rebook. Can't wait to meet him! Link to comment Share on other sites More sharing options...
Withnail05 Posted May 1, 2015 Share Posted May 1, 2015 Will the refund definetely be automatic? I know for the Belfast Comic Con I was told I had to post my tickets back when Nicola Bryant changed the date. Link to comment Share on other sites More sharing options...
dazza1234 Posted May 1, 2015 Share Posted May 1, 2015 He's such a friendly bloke Link to comment Share on other sites More sharing options...
Shayson14 Posted May 1, 2015 Share Posted May 1, 2015 Kinda happy as I'm only going on the Saturday. Never met him before, might be the first Doctor I do :) Link to comment Share on other sites More sharing options...
Nanny Posted May 2, 2015 Share Posted May 2, 2015 (edited) but saturday is already packed with other stuff is it possible to just change the tickets form Sunday to Saturday? That would save all the refunding and buying new. Besides, the new shop isn't that comfortable Edited May 3, 2015 by Nanny 1 Link to comment Share on other sites More sharing options...
Namine Posted May 2, 2015 Share Posted May 2, 2015 ace!!! Will be able to pack him in with Sly McCoy alongside the others since I'm only doing the saturday Link to comment Share on other sites More sharing options...
Sheldine Cooper Posted May 3, 2015 Share Posted May 3, 2015 What Nanny said... can't we just keep the Sunday ticket and use it on Saturday instead? Seems easier? And if not... when is soon? Tickets don't seem to be up, yet? 2 Link to comment Share on other sites More sharing options...
Zahariel Posted May 3, 2015 Share Posted May 3, 2015 Probably easier for us - but might not be that easy for e-tickets. Their readers might not recognise them as they will be trying to use them a day early. I think it's cleaner with less chance of problems if refunds are processed and new tickets bought. A hassle but then again, we don't want everything too easy now do we... 1 Link to comment Share on other sites More sharing options...
andrewrolar Posted May 4, 2015 Share Posted May 4, 2015 I know there was a reason I didn't buy my Colin photo shoot back in February, with my others !! Link to comment Share on other sites More sharing options...
Withnail05 Posted May 10, 2015 Share Posted May 10, 2015 Hi, I saw from your FB page that some people have received refunds already. I've not gotten one yet. I had the paper tickets from before the new shop was set up. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted May 11, 2015 Share Posted May 11, 2015 Hi, I saw from your FB page that some people have received refunds already. I've not gotten one yet. I had the paper tickets from before the new shop was set up. Processing these may need a bit longer, it's a different system to the e-tickets. 1 Link to comment Share on other sites More sharing options...
Withnail05 Posted May 11, 2015 Share Posted May 11, 2015 Thanks Link to comment Share on other sites More sharing options...
andrewrolar Posted May 20, 2015 Share Posted May 20, 2015 Still no Saturday Colin photo shoots in the shop, in costume or out Link to comment Share on other sites More sharing options...
Moderators StuartG2198 Posted May 20, 2015 Moderators Share Posted May 20, 2015 They are on sale it is under Psat Colin Baker in costume Link to comment Share on other sites More sharing options...
Withnail05 Posted June 17, 2015 Share Posted June 17, 2015 Hi, Its been over 6 weeks now but I'm still waiting for my refund in respect of my tickets for the original date. I've emailed Showmasters about this as well but am yet to get a reply. Could someone please contact me. Thanks Link to comment Share on other sites More sharing options...
just me Posted June 17, 2015 Share Posted June 17, 2015 Nearly the same situation for me. I never got an official information (= email) from Showmasters about the change of the day and the need to buy a new ticket for Saturday. Nor have I gotten the money back yet. It was pure chance I read the info here on the forum news about the necessity of buying a new ticket. I bought the ticket on the old shop system. I know it makes the refund slower, but 1 1/2 months are a long time and the con is only a month away. And the post on May 1st never stated that people had to do something to get their money back. So I thought Showmasters would do the refund automatically. Any information would be greatly appreciated. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted June 17, 2015 Share Posted June 17, 2015 I will follow up what happened there. The refunds were supposed to be done. On the old system unfortunately sometimes there's problems with refunds not going through and this is unnoticed. Can you please send your name and order numbers to the address in my profile? That would really help me getting the info. 1 Link to comment Share on other sites More sharing options...
Withnail05 Posted June 17, 2015 Share Posted June 17, 2015 Thanks Quenn_Sindel, I've emailed you. Link to comment Share on other sites More sharing options...
Nanny Posted June 18, 2015 Share Posted June 18, 2015 (edited) Nearly the same situation for me. I never got an official information (= email) from Showmasters about the change of the day and the need to buy a new ticket for Saturday. Nor have I gotten the money back yet. It was pure chance I read the info here on the forum news about the necessity of buying a new ticket. I bought the ticket on the old shop system. I know it makes the refund slower, but 1 1/2 months are a long time and the con is only a month away. And the post on May 1st never stated that people had to do something to get their money back. So I thought Showmasters would do the refund automatically. Any information would be greatly appreciated. I still didn't get any refund until now... is it possible to give the ticket back during the con maybe? Edited June 18, 2015 by Nanny Link to comment Share on other sites More sharing options...
Queen_Sindel Posted June 18, 2015 Share Posted June 18, 2015 I've requested confirmation on what's happening as stated above. I can't approve different methods of refunds, sorry. Link to comment Share on other sites More sharing options...
TheDoctor6 Posted June 18, 2015 Share Posted June 18, 2015 Have only just seen this no email received notifying me and have checked my statements and no refund received either. Will send you a email Queen _Sindel thanks Link to comment Share on other sites More sharing options...
Withnail05 Posted June 23, 2015 Share Posted June 23, 2015 I will follow up what happened there. The refunds were supposed to be done. On the old system unfortunately sometimes there's problems with refunds not going through and this is unnoticed. Can you please send your name and order numbers to the address in my profile? That would really help me getting the info. Hi Queen_Sindel, just wanted to say thanks for your help. I got an email confirming my refund this evening. thanks again Link to comment Share on other sites More sharing options...
Queen_Sindel Posted June 23, 2015 Share Posted June 23, 2015 That's great to hear. Thank you for letting me know,. Link to comment Share on other sites More sharing options...
just me Posted June 28, 2015 Share Posted June 28, 2015 Received my refund for the sunday ticket. Thank you very much for your help Queen_Sindel. Link to comment Share on other sites More sharing options...
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