nakedwesley Posted November 15, 2009 Share Posted November 15, 2009 Is anyone else having trouble getting the discount hotel rates via the link? It worked fine when I looked at it yesterday, but when I went back to book today it said the convention rate was unavailable. Have they sold out of rooms for two people already?? Link to comment Share on other sites More sharing options...
Muffin Posted November 15, 2009 Share Posted November 15, 2009 It just came up the same for me, as you say it was working fine yesterday as I reserved my room then. Seems strange that they might have sold out?! Link to comment Share on other sites More sharing options...
Queen_Sindel Posted November 15, 2009 Share Posted November 15, 2009 The hotel always sets aside a certain number of rooms, and when the allocation has ran out the number needs to be increased. Same thing happened for the last two events. I'll bring this to SM's attention, the problem should be fixed some time tomorrow. Link to comment Share on other sites More sharing options...
nakedwesley Posted November 15, 2009 Author Share Posted November 15, 2009 The hotel always sets aside a certain number of rooms, and when the allocation has ran out the number needs to be increased. Same thing happened for the last two events. I'll bring this to SM's attention, the problem should be fixed some time tomorrow. Thank you so much! I thought that was awfully fast. Link to comment Share on other sites More sharing options...
HewlettPackard Posted November 15, 2009 Share Posted November 15, 2009 Yep, same for me - no joy online. Just phoned hotel and they are telling me staff not available to take convention bookings today. Will try again on Monday:-) Link to comment Share on other sites More sharing options...
lil_aber_lisa Posted November 15, 2009 Share Posted November 15, 2009 it is working ok now i just booked my room Link to comment Share on other sites More sharing options...
nakedwesley Posted November 16, 2009 Author Share Posted November 16, 2009 it is working ok now i just booked my room Did you book a single? Just checked and still no doubles. Not a surprise, as it's the weekend. Hopefully they'll add more rooms tomorrow. Link to comment Share on other sites More sharing options...
lil_aber_lisa Posted November 16, 2009 Share Posted November 16, 2009 it is working ok now i just booked my room Did you book a single? Just checked and still no doubles. Not a surprise, as it's the weekend. Hopefully they'll add more rooms tomorrow. ah right yes i did book a single room Link to comment Share on other sites More sharing options...
bandcat Posted November 16, 2009 Share Posted November 16, 2009 I've just had problems booking an accessible room as none were available at the conference rate so I've had to book one at a std rate can anyone help out to get a reduction in this rate for us Link to comment Share on other sites More sharing options...
nakedwesley Posted November 17, 2009 Author Share Posted November 17, 2009 I've just had problems booking an accessible room as none were available at the conference rate so I've had to book one at a std rate can anyone help out to get a reduction in this rate for us Still haven't been able to book a double room. Can someone check with SM again? Thanks! Link to comment Share on other sites More sharing options...
clloby Posted November 17, 2009 Share Posted November 17, 2009 I can't book a twin either hopefully they will get it sorted soon Link to comment Share on other sites More sharing options...
chubarker Posted November 17, 2009 Share Posted November 17, 2009 I would suggest contacting the hotel directly. I did this yesterday and eventually managed to book a double at the convention rate. Number is 0121-780-4242 Booking code GSTAA Link to comment Share on other sites More sharing options...
CHEEKYBIRD Posted November 17, 2009 Share Posted November 17, 2009 I would suggest contacting the hotel directly. I did this yesterday and eventually managed to book a double at the convention rate. Number is 0121-780-4242 Booking code GSTAA Just booked my double room on the hilton metropole website and used the GSTAA code and got it at the convention rate! Link to comment Share on other sites More sharing options...
clloby Posted November 17, 2009 Share Posted November 17, 2009 Thanks for the info guy, room all booked Link to comment Share on other sites More sharing options...
nakedwesley Posted November 17, 2009 Author Share Posted November 17, 2009 Thanks for the help everyone! I was finally able to book my room. Glad that's taken care of. Link to comment Share on other sites More sharing options...
bandcat Posted November 18, 2009 Share Posted November 18, 2009 I'll have to hope I can get my rate lowered at some point to something near the convention rate - I've tried emailing SM about this but no response so far Link to comment Share on other sites More sharing options...
bandcat Posted November 18, 2009 Share Posted November 18, 2009 the good news is just rang hotel and they have changed my rate so that I'm now on convention rate!! Link to comment Share on other sites More sharing options...
aaron2310 Posted November 19, 2009 Share Posted November 19, 2009 Is the convention rate only for Saturday night? I tried to book fri and sat night and the convention rate didn't come up. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted November 19, 2009 Share Posted November 19, 2009 It should be for all three nights. It's quite possible that the room allocation has ran out again for the two other nights. Link to comment Share on other sites More sharing options...
malB Posted November 20, 2009 Share Posted November 20, 2009 Is the convention rate only for Saturday night? I tried to book fri and sat night and the convention rate didn't come up. I had problems booking the discount rate but entered the convention discount code of GSTAA and managed to book the room Link to comment Share on other sites More sharing options...
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