Jump to content
Sign in to follow this  
Showmasters Pre Orders

DST 2019 Pre Orders

Recommended Posts

Hi

All pre ordered autographs ordered from last weekends event have no all been packed and will be dropped to the post office tomorrow, they may take 2 days to process them all. 

Uk orders should be with you by the weekend and outside the UK allow 7 to 10 days for delivery depending on where you are based. 

 

Jason G 

Share this post


Link to post
Share on other sites

Hi Jason.

I contacted you a few times via email and once by Facebook, regarding one of my autographs not being signed in the correct colour as ordered, and it being smudged.   Please can you get into contact with me, so we can sort this out.  It has now been a month. I honestly do appreciate you are a busy man and it being a busy few weeks.  But I really do need this sorted before I think about using this cool service again.

 

- Any help from the moderators will be gratefully accepted!

 

 

 

Edited by Horus101

Share this post


Link to post
Share on other sites

With this little info there is not much I can do. I need at the very least the e-mail you have been writing from, the number of the order in question and in case multiple autographs were ordered I need info which autograph the issue is with. 

Share this post


Link to post
Share on other sites

Thank you for replying.

I would be happy to send you as much information that I can.   I am not able to send PM to you.  I get a pop up saying I can only send 0 messages a day.   I would prefer not to put my details on a forum anyone can see.   Can you send me a message and see if I can reply to it?  Or maybe an email? 

Share this post


Link to post
Share on other sites

We do not have PMs enabled on the forum. I am a volunteer and do not have a SM e-mail. I am not e-mailing from my private e-mail anymore, there have been too many issues in the past.

Did you register with the same e-mail address that you used for the correspondence with the store?

Share this post


Link to post
Share on other sites

I've let Jason know.

However, I am Pretty sure he's at Empire Con in Los Angeles this Weekend. So it may be a few days before he replies.

Share this post


Link to post
Share on other sites

Hi

My Bro had an email off Jason saying all outstanding orders would be sent before Christmas. He is still 1 personal item missing and the auto sent from DST is the wrong one.

Share this post


Link to post
Share on other sites

Has he tried messaging Jason directly about this? The office is closed until January 6, and I kind of doubt Jason is in. It is way more likely that he sees a direct message from a customer.

Share this post


Link to post
Share on other sites

Yes he has. I'll tell him to wait until after New Year and get back in touch.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×
×
  • Create New...