-KiKi- Posted April 16, 2015 Share Posted April 16, 2015 Hi I’m sorry. I bought three tickets tonight for MJFox photoshoot for Saturday but I forget to click for 2.5£ validation. Can I send right now the money?? Thanks Link to comment Share on other sites More sharing options...
-KiKi- Posted April 16, 2015 Author Share Posted April 16, 2015 So... I do another order.... and I send mail to Showmasters to cancel the first one. Can you confirm, please... Link to comment Share on other sites More sharing options...
Queen_Sindel Posted April 16, 2015 Share Posted April 16, 2015 NO. As stated in the main topic already you will be sent a link to buy additional validation for the first order. You will not lose the ticket. 1 Link to comment Share on other sites More sharing options...
-KiKi- Posted April 16, 2015 Author Share Posted April 16, 2015 Yes. But I do two orders different, with 2.5£ and without 2.5£. Can you cancel my first order ? (I do mail to shop...) Plz Link to comment Share on other sites More sharing options...
Queen_Sindel Posted April 16, 2015 Share Posted April 16, 2015 Sorry, but that is totally at the discretion of the shop. Normally tickets can't be refunded. Means orders can't be canceled that easy. Link to comment Share on other sites More sharing options...
grantweiler Posted April 16, 2015 Share Posted April 16, 2015 I've bought a Delorean Sunday ticket and the £97.50 has been reserved on my account but no e-ticket yet. Should I be worried? Link to comment Share on other sites More sharing options...
-KiKi- Posted April 16, 2015 Author Share Posted April 16, 2015 Do you understand the mistake ? I order 3 photoshoots but I forget to accept e-validation ticket. I did not know what to do so I do another order WITH e-validation ticket. But I don't want 6 tickets... Help Link to comment Share on other sites More sharing options...
cropsy2008 Posted April 16, 2015 Share Posted April 16, 2015 (edited) Can we just download and print all the tickets i just bought and show up with id,? is that enough to gain entry? I too didn't purchase an e-ticket on the 1st order but did on the 2nd. Edited April 16, 2015 by Queen_Sindel part of post removed - please watch your language Link to comment Share on other sites More sharing options...
Queen_Sindel Posted April 16, 2015 Share Posted April 16, 2015 I've bought a Delorean Sunday ticket and the £97.50 has been reserved on my account but no e-ticket yet. Should I be worried? Mine took about 20 minutes. I imagine right now the servers are very busy, hence an additional delay. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted April 16, 2015 Share Posted April 16, 2015 Do you understand the mistake ? I order 3 photoshoots but I forget to accept e-validation ticket. I did not know what to do so I do another order WITH e-validation ticket. But I don't want 6 tickets... Help Yes, I understand the mistake. But there is nothing I can do, you will need to wait for the store to reply. I answered you within 15 minutes. With the forum being kind of busy right now I'm afraid I didn't see your post sooner. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted April 16, 2015 Share Posted April 16, 2015 Can we just download and print all the tickets i just bought and show up with id,? is that enough to gain entry? I too didn't purchase an e-ticket on the 1st order but did on the 2nd. As long as you can show the barcode in some way so that it can be scanned it doesn't matter if you bring print outs, use the Eventbrite app or show the e-mail on your phone. Link to comment Share on other sites More sharing options...
cropsy2008 Posted April 16, 2015 Share Posted April 16, 2015 Can we just download and print all the tickets i just bought and show up with id,? is that enough to gain entry? I too didn't purchase an e-ticket on the 1st order but did on the 2nd. What language? there was not 1 even remotely bad word. Why did you censor my post? Link to comment Share on other sites More sharing options...
Queen_Sindel Posted April 16, 2015 Share Posted April 16, 2015 Can we just download and print all the tickets i just bought and show up with id,? is that enough to gain entry? I too didn't purchase an e-ticket on the 1st order but did on the 2nd. What language? there was not 1 even remotely bad word. Why did you censor my post? Because it was a totally unnecessary rant about the new system. It worked fine tonight no matter how much panic such posts tried to created. And your last sentence towards SM wasn't exactly friendly either. Link to comment Share on other sites More sharing options...
cropsy2008 Posted April 16, 2015 Share Posted April 16, 2015 Can we just download and print all the tickets i just bought and show up with id,? is that enough to gain entry? I too didn't purchase an e-ticket on the 1st order but did on the 2nd. What language? there was not 1 even remotely bad word. Why did you censor my post? Because it was a totally unnecessary rant about the new system. It worked fine tonight no matter how much panic such posts tried to created. And your last sentence towards SM wasn't exactly friendly either. If i feel it was necessary then it was necessary. I used no bad language its just that its sm policy to censor its customers when they have anything negative to say even when its as mild as what i wrote. The website states that validation is optional when it isn't. Link to comment Share on other sites More sharing options...
-KiKi- Posted April 16, 2015 Author Share Posted April 16, 2015 Do you understand the mistake ? I order 3 photoshoots but I forget to accept e-validation ticket. I did not know what to do so I do another order WITH e-validation ticket. But I don't want 6 tickets... Help Yes, I understand the mistake. But there is nothing I can do, you will need to wait for the store to reply. I answered you within 15 minutes. With the forum being kind of busy right now I'm afraid I didn't see your post sooner. Alright. I wait your back. I would to be sure that's you can cancel the first order (only the first) and if you can confirm that's my second order is good... Thanks Link to comment Share on other sites More sharing options...
Wrong Name Posted April 16, 2015 Share Posted April 16, 2015 (edited) Do you understand the mistake ? I order 3 photoshoots but I forget to accept e-validation ticket. I did not know what to do so I do another order WITH e-validation ticket. But I don't want 6 tickets... Help Yes, I understand the mistake. But there is nothing I can do, you will need to wait for the store to reply. I answered you within 15 minutes. With the forum being kind of busy right now I'm afraid I didn't see your post sooner. Alright. I wait your back. I would to be sure that's you can cancel the first order (only the first) and if you can confirm that's my second order is good... Thanks The mods won't do this for you. You will need to contact the shop yourself at shop@showmastersevents.com and tell them your issue along with your order numbers. Edited April 16, 2015 by Wrong Name Link to comment Share on other sites More sharing options...
grantweiler Posted April 16, 2015 Share Posted April 16, 2015 I've bought a Delorean Sunday ticket and the £97.50 has been reserved on my account but no e-ticket yet. Should I be worried? Mine took about 20 minutes. I imagine right now the servers are very busy, hence an additional delay. Well that's 90 minutes since placing the order now and still no e-mail. I've e-mailed the shop so hope it appears soon as im getting a bit worried as its a decent amount of money. I got the confirmation of the order being successful but the site bounced back to the card payment page straight after before I could note the order number. The £97.50 has definitely been debited so hopefully it does mean it'll all work out. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted April 16, 2015 Share Posted April 16, 2015 I've bought a Delorean Sunday ticket and the £97.50 has been reserved on my account but no e-ticket yet. Should I be worried? Mine took about 20 minutes. I imagine right now the servers are very busy, hence an additional delay. Well that's 90 minutes since placing the order now and still no e-mail. I've e-mailed the shop so hope it appears soon as im getting a bit worried as its a decent amount of money. I got the confirmation of the order being successful but the site bounced back to the card payment page straight after before I could note the order number. The £97.50 has definitely been debited so hopefully it does mean it'll all work out. That sounds odd. I'm afraid that is definitely a question for the store. Link to comment Share on other sites More sharing options...
-KiKi- Posted April 16, 2015 Author Share Posted April 16, 2015 Do you understand the mistake ? I order 3 photoshoots but I forget to accept e-validation ticket. I did not know what to do so I do another order WITH e-validation ticket. But I don't want 6 tickets... Help Yes, I understand the mistake. But there is nothing I can do, you will need to wait for the store to reply. I answered you within 15 minutes. With the forum being kind of busy right now I'm afraid I didn't see your post sooner. Alright. I wait your back. I would to be sure that's you can cancel the first order (only the first) and if you can confirm that's my second order is good... Thanks The mods won't do this for you. You will need to contact the shop yourself at shop@showmastersevents.com and tell them your issue along with your order numbers. I already do this... but you can understand my situation. I need to find a solution and also I need to calm me... I prefer the old website. It was more clear... For the moment, I do not even know if any of my orders has passed and it is possible to cancel the first one. I want to be right with Showmasters as I am for 10 years and I can not accept losing my photoshoots with MJF. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted April 16, 2015 Share Posted April 16, 2015 I already do this... but you can understand my situation. I need to find a solution and also I need to calm me... I prefer the old website. It was more clear... For the moment, I do not even know if any of my orders has passed and it is possible to cancel the first one. I want to be right with Showmasters as I am for 10 years and I can not accept losing my photoshoots with MJF. Your orders have both passed. You will not lose your photos when you forget to buy the validation. You are not the first person who has forgotten, and you won't be the last. So calm down. You have your photos. But I really can't do anything about cancelling an order. Link to comment Share on other sites More sharing options...
Wrong Name Posted April 16, 2015 Share Posted April 16, 2015 Do you understand the mistake ? I order 3 photoshoots but I forget to accept e-validation ticket. I did not know what to do so I do another order WITH e-validation ticket. But I don't want 6 tickets... Help Yes, I understand the mistake. But there is nothing I can do, you will need to wait for the store to reply. I answered you within 15 minutes. With the forum being kind of busy right now I'm afraid I didn't see your post sooner. Alright. I wait your back. I would to be sure that's you can cancel the first order (only the first) and if you can confirm that's my second order is good... Thanks The mods won't do this for you. You will need to contact the shop yourself at shop@showmastersevents.com and tell them your issue along with your order numbers. I already do this... but you can understand my situation. I need to find a solution and also I need to calm me... I prefer the old website. It was more clear... For the moment, I do not even know if any of my orders has passed and it is possible to cancel the first one. I want to be right with Showmasters as I am for 10 years and I can not accept losing my photoshoots with MJF. I understand, but you won't lose your photoshoots. The problem is that you now have 6 shoots when you only need 3. I hope the shop can help. Link to comment Share on other sites More sharing options...
-KiKi- Posted April 16, 2015 Author Share Posted April 16, 2015 Do you understand the mistake ? I order 3 photoshoots but I forget to accept e-validation ticket. I did not know what to do so I do another order WITH e-validation ticket. But I don't want 6 tickets... Help Yes, I understand the mistake. But there is nothing I can do, you will need to wait for the store to reply. I answered you within 15 minutes. With the forum being kind of busy right now I'm afraid I didn't see your post sooner. Alright. I wait your back. I would to be sure that's you can cancel the first order (only the first) and if you can confirm that's my second order is good... Thanks The mods won't do this for you. You will need to contact the shop yourself at shop@showmastersevents.com and tell them your issue along with your order numbers. I already do this... but you can understand my situation. I need to find a solution and also I need to calm me... I prefer the old website. It was more clear... For the moment, I do not even know if any of my orders has passed and it is possible to cancel the first one. I want to be right with Showmasters as I am for 10 years and I can not accept losing my photoshoots with MJF. I understand, but you won't lose your photoshoots. The problem is that you now have 6 shoots when you only need 3. I hope the shop can help. Me too... I'm big fan of BTTF... but... 6 photoshoots with MJF... For the same price, I can offer me a Diamond pass... Link to comment Share on other sites More sharing options...
Queen_Sindel Posted April 16, 2015 Share Posted April 16, 2015 Me too... I'm big fan of BTTF... but... 6 photoshoots with MJF... For the same price, I can offer me a Diamond pass... Next time please wait a little bit. We're really answering as fast as humanly possible. Link to comment Share on other sites More sharing options...
-KiKi- Posted April 16, 2015 Author Share Posted April 16, 2015 Me too... I'm big fan of BTTF... but... 6 photoshoots with MJF... For the same price, I can offer me a Diamond pass... Next time please wait a little bit. We're really answering as fast as humanly possible. You're right... I 'm so afraid that it is sold out and my order is canceled , I did immediately another order by paying the £ 2.5 . I know it's stupid but I was so worried. Link to comment Share on other sites More sharing options...
scifisteve Posted April 16, 2015 Share Posted April 16, 2015 Me too... I'm big fan of BTTF... but... 6 photoshoots with MJF... For the same price, I can offer me a Diamond pass... Next time please wait a little bit. We're really answering as fast as humanly possible. You're right... I 'm so afraid that it is sold out and my order is canceled , I did immediately another order by paying the £ 2.5 . I know it's stupid but I was so worried. If you had read some of the other threads you will see that if you forget the validation charge you will be emailed separately to confirm it. Maybe if you don't confirm it will cancel the first order but defo ask the shop Link to comment Share on other sites More sharing options...
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