silverlining36 Posted May 27, 2014 Share Posted May 27, 2014 Hi i'm new to the forum so I hope I am doing this correctly! I ordered my tickets for entry & Stan Lee in March and I am yet to receive anything, is anyone else having this problem, I am starting to panic! Link to comment Share on other sites More sharing options...
dogsoldierspoon Posted May 27, 2014 Share Posted May 27, 2014 No need to panic, it's normal you haven't received your tickets yet. It often takes a while, if you haven't got anything by mid june, than you should probably send an e-mail to the office. 1 Link to comment Share on other sites More sharing options...
silverlining36 Posted May 27, 2014 Author Share Posted May 27, 2014 Thanks for that I will try to keep calm! Its just the receipt on the site says dispatched in April, that's what made me worry! Link to comment Share on other sites More sharing options...
dogsoldierspoon Posted May 27, 2014 Share Posted May 27, 2014 Hmm, if it does say dispatched since April, then maybe you should send an e-mail. I've never had too much trouble with the ticket shop so far, but I hear it's not uncommon that it can take a while. Link to comment Share on other sites More sharing options...
brooketessmacherfan Posted May 27, 2014 Share Posted May 27, 2014 ive had no problems other than a slight delay when I ordered my summer glau and lena headey tickets which was caused by showmasters/collectormania doing the mk collectormania convention which meant no one was there to process/dispatch orders Link to comment Share on other sites More sharing options...
jonathan Posted May 27, 2014 Share Posted May 27, 2014 They have actually been pretty quick at sending them out after ordering as of late Link to comment Share on other sites More sharing options...
angelbacchae Posted May 27, 2014 Share Posted May 27, 2014 I also ordered entry tickets and a Stan Lee photo op, but those tickets never arrived. Dispatch date was in February, but when two months had passed and I still hadn't received them, I contacted SM shop and they kindly sent me replacement tickets that arrived normally. Still no idea what happened to the first order. 1 Link to comment Share on other sites More sharing options...
Queen_Sindel Posted May 27, 2014 Share Posted May 27, 2014 Dispatched in April, then it's definitely time for an e-mail to info@collectormania.com. Please give your name and order number within the e-mail so the lovely ladies can find you in the system. 1 Link to comment Share on other sites More sharing options...
silverlining36 Posted May 27, 2014 Author Share Posted May 27, 2014 Thank you for all your help, I have emailed my info & will keep my fingers crossed I get a speedy reply and get it resolved.... Link to comment Share on other sites More sharing options...
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