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danvader123@hotmail.co.uk

Any news on the Roy Dotrice Refunds

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As I posted elsewhere before I will update when I have received news. You will have to e-mail in with your info for the Ray Park shoot, it is not done automatic. Have you already done that?

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Anyone got their refunds yet for the RD photoshoot? My bill is due on Thursday & i cant afford to go over my limit and yes £15 will do that!.

I have to do all my credit card transactions within 48 hours at work.

Edited by buffy2k

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anyone had their refund today? I have had my bill in today and not a happy bunny,its now 3 weeks and i think we have been more than patient, i thought refunds were supposed to automatic, even if there were literally hundreds it does not take 3 weeks to process? .It would have been much simpler if they could have done them at the show as requested.

 

Not very good customer service, can someone please respond asap as know we are not the only ones still waiting. many thanks

Edited by buffy2k

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we are dealing with all this via email there has been a lot tickets sold so its been a lot of work getting up to speed so please bear with us and please email us rather then post on here where we do not know your name or your order number and can help very little ok :-)

 

we are here to help and we are still on this to get everything back to anyone that has slipped through the net .

 

Jason

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