Moderators Showmasters Pre Orders Posted June 8, 2015 Moderators Share Posted June 8, 2015 Good afternoon all Pre orders will close tomorrow night at 9pm. We are currently having issues with US customers not being able to pre order autographs due to an issue with out shop page. We do however have a way around the issue so if you are having issues ordering please email me and I can tell you how to get around it for this show. It will be sorted this week and LFCC will be as normal. Jason preorders@showmasterevents.com 1 Link to comment Share on other sites More sharing options...
Zombiebeegee Posted June 8, 2015 Share Posted June 8, 2015 Hi just wondering how it works when a guest has to cancel and you've already bought a pre order auto ? Many thanks Link to comment Share on other sites More sharing options...
Queen_Sindel Posted June 8, 2015 Share Posted June 8, 2015 Hi just wondering how it works when a guest has to cancel and you've already bought a pre order auto ? Many thanks You will be refunded. Link to comment Share on other sites More sharing options...
Moderators Showmasters Pre Orders Posted June 8, 2015 Author Moderators Share Posted June 8, 2015 Yes, if the guest is rearranged to another show that is soon I transfer the orders to that show unless the customer is going themselves and therefore refund them. All guests that have cancelled this show will be refunded tomorrow as I'm in work now. J Link to comment Share on other sites More sharing options...
Zombiebeegee Posted June 8, 2015 Share Posted June 8, 2015 Thanks 👍 Link to comment Share on other sites More sharing options...
Queen_Sindel Posted June 9, 2015 Share Posted June 9, 2015 There's an e-mail address given in the first post: preorders@showmasterevents.com Seeing the cut off is already tonight you best drop them a line to make sure this gets seen on time. The photo request will be possible as long as you put it in the comments box, but I have no idea how you go on about adding to an order. Link to comment Share on other sites More sharing options...
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