Jo1983 Posted March 2, 2011 Share Posted March 2, 2011 Hi Not sure if this is the right place to post but I am unable to find the Roadhouse 2 forum. Have you all received your refund? I have just received my credit card statement and have still not received it. I would have thought it would have come through by now? Thank You Jo Link to comment Share on other sites More sharing options...
adriangill Posted March 2, 2011 Share Posted March 2, 2011 The Roadhouse 2 forum does appear to have been....mislaid No doubt the refunds are being prcoessed. I expect Yvie will post an update when they are completed. **goes off to hunt for the missing Roadhouse 2 forum** Link to comment Share on other sites More sharing options...
EternallyEnchanting_ Posted March 3, 2011 Share Posted March 3, 2011 I think the Roadhouse 2 forum has been deleted completely because I did a forum search for it earlier and just got a dead link. I'm also waiting for my refund still, and considering we were told we would have the money within a week when the event got cancelled and it's now been nearly a month, it's kind of getting to be a pain in the rear end. I paid for my cousin's ticket just after I booked mine and she's getting kinda desperate for her money now. Xx Link to comment Share on other sites More sharing options...
dragonsanddaffodils Posted March 3, 2011 Share Posted March 3, 2011 If you would like to email the office, it is info@showmastersonline.com or to ring the office on 01908 671138 sorry I cant help further Link to comment Share on other sites More sharing options...
adriangill Posted March 3, 2011 Share Posted March 3, 2011 I think the Roadhouse 2 forum has been deleted completelyIt hasn't been deleted. It just appears to be stuck in limbo, or 'slightly broke' for want of a better term. I have no idea why or how to fix it though Link to comment Share on other sites More sharing options...
Moderators DavidB Posted March 3, 2011 Moderators Share Posted March 3, 2011 Yeah, definitely not deleted as the topics still exist. It's just being strange! Link to comment Share on other sites More sharing options...
bandcat Posted March 3, 2011 Share Posted March 3, 2011 when I check ed earlier this week I hadn't received my refund yet either - was waiting for an update from Yvie on when this may be done Link to comment Share on other sites More sharing options...
Jo1983 Posted March 16, 2011 Author Share Posted March 16, 2011 Anyone know how long I'd be expected to wait for a reply to an email? Thanks Link to comment Share on other sites More sharing options...
EternallyEnchanting_ Posted March 16, 2011 Share Posted March 16, 2011 @Jo. I heard back pretty quickly. Which probably doesn't help you much, but I'd say mail them again. =D Link to comment Share on other sites More sharing options...
Yvie Posted March 16, 2011 Share Posted March 16, 2011 All refunds* have now been sent. BTW - All shop queries should be sent to info@collectormania.com. This is the email I use and you'll get a faster response than @showmastersonline because you won't have to wait for it to be forwarded to me *Three people who were emailed for bank details will be processed later this week. One of which has yet to reply, but as she's a friend of mine I'm going to ring her and tell her off for not responding, lol. Link to comment Share on other sites More sharing options...
adriangill Posted March 16, 2011 Share Posted March 16, 2011 I will pin this here for now as the RH2 forum is in limbo. Link to comment Share on other sites More sharing options...
Jo1983 Posted March 16, 2011 Author Share Posted March 16, 2011 Thanks for the info Yvie. That's all I needed to know. Thanks again guys. Link to comment Share on other sites More sharing options...
bandcat Posted March 17, 2011 Share Posted March 17, 2011 Thanks for the info - I see why I've had no response to my recent email now Link to comment Share on other sites More sharing options...
Yvie Posted March 17, 2011 Share Posted March 17, 2011 There is only one reason why you haven't had a response to your email - I haven't received it. I always make sure to send a note in reply to emails and I would never assume that someone would read the forum. The ME shop email is currently empty. Link to comment Share on other sites More sharing options...
bandcat Posted March 17, 2011 Share Posted March 17, 2011 I spotted that I used the showmastersonline email which has probably not been forwarded to you yet have made a note to use the one you said in future Link to comment Share on other sites More sharing options...
Yvie Posted March 17, 2011 Share Posted March 17, 2011 Excellent I'd hate to think you were being ignored when their other email gets too busy. Link to comment Share on other sites More sharing options...
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