Jump to content

Online Shop Information & Queries


Jola
 Share

Recommended Posts

How safe you reckon the Online Shop is?

The reason I'm asking this is: I recieved for the first time ever a "phishing" email trying to get all my bank account info... And the only place where I've used that email in combination with anything bank related, was your Online Shop...

Well, at least I didn't fall for the scam.

 

-Tyra, the one a bit confused now...

Link to comment
Share on other sites

  • Replies 55
  • Created
  • Last Reply

Top Posters In This Topic

How safe you reckon the Online Shop is?

The reason I'm asking this is: I recieved for the first time ever a "phishing" email trying to get all my bank account info... And the only place where I've used that email in combination with anything bank related, was your Online Shop...

Well, at least I didn't fall for the scam.

 

-Tyra, the one a bit confused now...

 

Very safe. It's hosted by a very reputable company here in the UK, probably one of the biggest telecommunications companys there is.

Link to comment
Share on other sites

Hi SM,

 

I had a query regarding a recorded delivery returned whilst I was away. I have sent it to the info@showmasters email address. Just thought I would drop you guys a line incase someone is on here first.

 

Many thanks

 

Kerry

Link to comment
Share on other sites

Hi SM,

 

I had a query regarding a recorded delivery returned whilst I was away. I have sent it to the info@showmasters email address. Just thought I would drop you guys a line incase someone is on here first.

 

Many thanks

 

Kerry

 

You need to email info@collectormania.com address, then I can answer your query.

Link to comment
Share on other sites

I doubt there'll be any more photo ops announced so close to the event now - we usually close the shop around 7-10 days before the show to allow me time to get everything finalised and posted out.

 

ummm... But today I recieved an email from Showmasters that said:

We have also arranged another photo session for Saturday, with Star Trek actor Avery Brooks. Tickets will be going on sale this weekend on the online shop, or will be available on the day from the Organisers Booth or Photo Session area

 

But I'm not a Trekkie as such, so that doesn't concern me. *is afraid to calculate how much she'll spend on autos, especially when there're so many StarWars people appearing*

Link to comment
Share on other sites

Just for the record: whatever the problem was with the shop is apparently fixed, it's working again on my office PC.

 

 

Grrr... things work in the office, but not at home. Still blank page.

 

Thanks for posting the "sneaky way in", MTS Tyra.

Edited by Queen_Sindel
Link to comment
Share on other sites

The links to the online shop that are under the guests names dont work but if you click the link at the side of the page it works ok x

 

Thanks for that idea, but that doesn't work for me either. And I've refreshed the page like 2 million times already.

 

A direct search by name through the search box works though. :chair:

Link to comment
Share on other sites

I doubt there'll be any more photo ops announced so close to the event now - we usually close the shop around 7-10 days before the show to allow me time to get everything finalised and posted out.

 

ummm... But today I recieved an email from Showmasters that said:

We have also arranged another photo session for Saturday, with Star Trek actor Avery Brooks. Tickets will be going on sale this weekend on the online shop, or will be available on the day from the Organisers Booth or Photo Session area

 

But I'm not a Trekkie as such, so that doesn't concern me. *is afraid to calculate how much she'll spend on autos, especially when there're so many StarWars people appearing*

 

The Avery Brook tickets can still go online for a little while. The event is three weeks away, which means the shop can stay open for at least another two!

Link to comment
Share on other sites

How safe you reckon the Online Shop is?

The reason I'm asking this is: I recieved for the first time ever a "phishing" email trying to get all my bank account info... And the only place where I've used that email in combination with anything bank related, was your Online Shop...

I'd put it down to coincidence. I have numerous e-mail addresses, some of which I have never used for anything bank or finance related, but I still get phishing e-mails for them. Sometimes even purporting to be from banks I've never dealt with.

Link to comment
Share on other sites

The majority of tickets have now been posted out. If you are waiting on party tickets then these should be sent out this week.

 

Can I please stress the importance of having your FULL postal address. I'm getting numerous tickets returned by the Post Office for failed delivery due to house or flat numbers missing.

 

This also includes tickets that have tried to be delivered and a card left by the Postman (apparently) but customers have failed to contact the Post Office to re-arrange delivery.

 

Can you also please ensure that your email addresses and phone numbers are input correctly on the shop as it makes my life easier in trying to contact you should there be a problem.

 

Many thanks.

Edited by Jola
Link to comment
Share on other sites

The majority of tickets have now been posted out. If you are waiting on party tickets then these should be sent out this week.

 

Can I please stress the importance of having your FULL postal address. I'm getting numerous tickets returned by the Post Office for failed delivery due to house or flat numbers missing.

 

This also includes tickets that have tried to be delivered and a card left by the Postman (apparently) but customers have failed to contact the Post Office to re-arrange delivery.

 

Can you also please ensure that your email addresses and phone numbers are input correctly on the shop as it makes my life easier in trying to contact you should there be a problem.

 

Many thanks.

 

Hi Jola.

 

I ordered my Brandon and Charisma Saturday photo shoot tickets on Friday. I didn't type in the the town where I live, its Kirkby- in- Ashfield!

 

Cheers

 

Aaron

Edited by A007
Link to comment
Share on other sites

I ordered my gold pass yesterday (so im not expecting anything yet) but I just wanted to know how long it should be till I get an email confirmation, and if I dont, what should I do. Partly because I have no patience, and partly because I just like to be sure everythings going to happen.

Thanks

Link to comment
Share on other sites

I ordered my gold pass yesterday (so im not expecting anything yet) but I just wanted to know how long it should be till I get an email confirmation, and if I dont, what should I do. Partly because I have no patience, and partly because I just like to be sure everythings going to happen.

Thanks

 

No idea, you would need to contact info@showmastersonline.com address as it's the SM office that deal with the Gold Passes.

Link to comment
Share on other sites

Ummm... It seems there are a lot of photo op's that are not yet available in the Online shop... And will they ever be? Or will those tickets become available when the doors open on May 4th?

 

-Tyra, the one who would've liked to have a couple of talks announced too

Link to comment
Share on other sites

Ummm... It seems there are a lot of photo op's that are not yet available in the Online shop... And will they ever be? Or will those tickets become available when the doors open on May 4th?

 

-Tyra, the one who would've liked to have a couple of talks announced too

 

I'm not sure if the new photo ops will be put online prior to the show as it is approaching fast, however they will be available to purchase at the show itself.

Link to comment
Share on other sites

I'm not sure if the new photo ops will be put online prior to the show as it is approaching fast, however they will be available to purchase at the show itself.

 

Well, hopefully there'll be some left when I arrive (just in time for the Sat photo op with Anthony Head), so that I can get myself a ticket for both Terry Jones and Peter Mayhew... *crosses her fingers*

Link to comment
Share on other sites

Just a quick update to let you know that all tickets ordered prior to 16th April have now been posted out.

 

If you have ordered a photo op with Avery Brooks, these tickets will be sent out to you in the next few days.

 

The man at the Post Office still tries to hide every time I go in there :jason:

Link to comment
Share on other sites

Just a reminder to everyone that the online shop for ticket sales will close tomorrow - Wednesday 25th April. You will, of course, still be able to purchase tickets at the show itself subject to availability.

Link to comment
Share on other sites

Thanks Jola, I was finally able to go to the PO to pick up my tickets (they arrived on Friday). It's good to know that the Royal Mail is way faster than the Suomen Posti (Finnish Mailservices).

 

I just hope that the tickets that come available at C11 won't sell out before I get to purchase some to myself on Sat.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share


×
×
  • Create New...