natureboy Posted October 24, 2016 Share Posted October 24, 2016 Alexander Siddig did not appear on the Friday of the event. I had purchased a photo shoot for him for the Friday. I thought the refund would have been processed by now but it has not. Any ideas on what I should do? Thanks Link to comment Share on other sites More sharing options...
Queen_Sindel Posted October 24, 2016 Share Posted October 24, 2016 Please e-mail the store. As far as I know those shoots could be used the other days, thus refunds are not automatic. Link to comment Share on other sites More sharing options...
natureboy Posted October 24, 2016 Author Share Posted October 24, 2016 Which email should I use? Thanks Link to comment Share on other sites More sharing options...
Raylenth Posted October 24, 2016 Share Posted October 24, 2016 Which email should I use? Thanks Have a look at the 'Contact Us' part of the website and the email address is there. Link to comment Share on other sites More sharing options...
natureboy Posted October 24, 2016 Author Share Posted October 24, 2016 Ok, I have emailed the Showmasters shop email address and the contact us email address listed on the Destination Star Trek website. Thanks Link to comment Share on other sites More sharing options...
natureboy Posted October 24, 2016 Author Share Posted October 24, 2016 I have now received an email from Eventbrite confirming it has been refunded. Thanks for your help! Link to comment Share on other sites More sharing options...
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