berthablue Posted July 4, 2013 Share Posted July 4, 2013 Hi, have received wrong ticket, ordered standard entry family ticket for Sunday but only received 1 adult ticket. Will the confirmation email be enough to get correct ticket at event. Have emailed but on reading previous posts not expecting a response. Thank you Link to comment Share on other sites More sharing options...
Moderators DavidB Posted July 4, 2013 Moderators Share Posted July 4, 2013 Yes bring whatever you received and the email confirmation and show that to the crew. Link to comment Share on other sites More sharing options...
Coadey Posted July 4, 2013 Share Posted July 4, 2013 Yes bring whatever you received and the email confirmation and show that to the crew. I also received the wrong tickets (ordered 2 Saturday standard entry + 2 Saturday photoshoots (same guest), Received 2 Sunday entry + 1 Saturday photoshoot). Can we still use the "Advanced Booking Queue" on entry? What about the photoshoot? Many thanks for any help. Link to comment Share on other sites More sharing options...
Moderators etmuse Posted July 4, 2013 Moderators Share Posted July 4, 2013 Bring your confirmation email along with what tickets you have and you should be fine for entry; photoshoot tickets you'll have to sort out at the info desk with your confirmation email. Link to comment Share on other sites More sharing options...
berthablue Posted July 4, 2013 Author Share Posted July 4, 2013 Thanks very much :) Link to comment Share on other sites More sharing options...
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