Tom_servo

Want to agree with Agent Bristow - appreciate not everyone had a perfect day, but personally felt many of last year's problems had been sorted. Once the doors were opened the queues to get in moved quickly and smoothly, so the new e-ticketing seemed to work. Yes, it was crowded inside at times, but I never found it anywhere near as bad as last year. Want to say a big thanks to the SM crew member looking after photo area A on Saturday afternoon. Goodness knows how many people were queuing for Hayley Atwell's second shoot of the day, but he handled it all with humour and common sense. Also thanks to all the other crew members who patiently gave me directions every time I forgot which photo area was where! Two areas of improvement for next year: signposting how to get around; there were usually multiple routes to get to places, and probably some of the delays people experienced could have been avoided if everyone had known where everything was, where the various stairs were, where the walkway from photo areas A to E was Etc. Secondly, some of the venue/3rd party staff were out of their depth and felt like they'd just been pulled in at random off the street. One of them (young guy top of the stairs, Saturday afternoon) used the c word towards a woman who he thought was walking in the wrong direction, within earshot of many people including children. Given that (presumably) these are the staff who are actually being paid to be there, both attendees and Showmasters have a right to expect professionalism and courtesy. I'm guessing these guys aren't directly hired by SM, but if it hasn't already been feedback to whoever is responsible for them it should be. Overall, having been unsure whether to attend this year, will certainly be back in 2016. Felt this year like some thought had gone into addressing last year's mistakes, and it was run much more professionally :)

Agree, she was absolutely lovely, both at the photo shoot and when signing. She gave the impression she was really enjoying herself, laughing and joking, which helped to stop me from feeling too awkward when talking to her. When I went in I was a casual fan having seen her in a couple if TV shows, came away as an absolute fanboy. Been to few of these events now and never met anyone who seemed keener to chat to people. If anyone from Showmasters is reading, I'd certainly pay to go to any other events she's at :)

Julie (red shirt) and Barry (loud shouter) - I'm terrible with names so apologies if I've got those wrong - from photo-shoot A on Saturday, for being so helpful and letting me go to the front of the queue without making me feel self-conscious about it (I had an operation on my leg recently and this was the first time I'd been out anywhere on my crutches).

Hi, noob question as first con. I want to buy tickets for a photoshoot and autograph with Jeri Ryan, so I can the get photo signed, but I see her autograph session is the same day as her photo session; will I be able to colelct the photo in time to get it signed, or will the photo not be ready til the end of the day?