SerenBunny Posted January 7, 2015 Share Posted January 7, 2015 Tried email, tried facebook, tried twitter (okay, I never called, but I hate the phone) My American friends bought two Gold tickets but aren't able to come to the convention anymore. Are they able to do the re-sell policy, am I able to use them in their stead, can they be sold on after redemption? Are they just SOOL? xx Link to comment Share on other sites More sharing options...
Queen_Sindel Posted January 7, 2015 Share Posted January 7, 2015 The re-sell policy is in place only when an event is sold out, so I'm afraid this does not apply here. Which e-mail address have you used and when did you e-mail? The offices were closed over the holidays. It's very likely your e-mail just wasn't seen yet. Link to comment Share on other sites More sharing options...
SerenBunny Posted January 12, 2015 Author Share Posted January 12, 2015 I used a gmail account. I emailed and facebook messaged back in November. Will I be able to redeem their tickets to use the photos and autos? Does anyone know? xx Link to comment Share on other sites More sharing options...
Queen_Sindel Posted January 12, 2015 Share Posted January 12, 2015 If you want forward the e-mail to the address in my profile and I'll get it to the office. I'm afraid this is something that needs to be autorised by the office. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now