charles10 Posted May 17, 2013 Share Posted May 17, 2013 hello I received me is the gift ticket gift voucher 15 livre but I have not received gift voucher the 10 I have received no ticket of the photoshoot that I buy and everything and pay thanks Link to comment Share on other sites More sharing options...
Queen_Sindel Posted May 17, 2013 Share Posted May 17, 2013 Were those on one order? Or three separate orders? What photoshoot ticket are you missing? Can you please write in your native language? I'm sorry for asking, but I want to make sure I understand right what the problem. I don't want to give you wrong advise. Link to comment Share on other sites More sharing options...
charles10 Posted May 17, 2013 Author Share Posted May 17, 2013 (edited) en 4 fois et j'ai recu que ma dernier commande et encore dans ma derniere commande j'ai pas recu m'est photoshoot de billie pipper et les commande que j'ai fait avant je les ai pas recu voici la liste de ques qui me manque £10 Gift Voucher (10 piece(s) photoshoot -------------- Henry Ian Cusick Photo Session Saturday 25th May 2013 - Gordon Banks and Peter Shilton Double Photo Session Saturday 25th May 2013 - Lou Ferrigno Photo Session Saturday 25th May 2013 - Amy 'LITA' Dumas Photo Session Saturday 25th May 2013 - Paul Gascoigne Photo Session Saturday 25th May 2013 (cancelled) voici les detaille des commande --------------------------------------- Thank you for your order: No. Quantity Product no. Name UP VAT TP 1 1 piece(s) C19CUSICKsat Henry Ian Cusick Photo Session Saturday 25th May 2013 £15.00 0% £15.00 2 4 piece(s) £10voucher2013 £10 Gift Voucher £10.00 0% £40.00 3 1 piece(s) C19BANKSSHILTONsat Gordon Banks and Peter Shilton Double Photo Session Saturday 25th May 2013 £25.00 0% £25.00 4 2 piece(s) C19FERRIGNOsat Lou Ferrigno Photo Session Saturday 25th May 2013 £15.00 0% £30.00 5 1 piece(s) C19GASCOIGNEsat Paul Gascoigne Photo Session Saturday 25th May 2013 £30.00 0% £30.00 6 2 piece(s) C19DUMASsat Amy 'LITA' Dumas Photo Session Saturday 25th May 2013 £15.00 0% £30.00 7 Subtotal £170.00 8 Delivery method Recorded Delivery Europe £7.00 9 Payment method Credit/Debit Card ( 10 Tax area EU country 11 Total amount (without VAT) £177.00 12 Total amount £177.00 ------------------------------------------------------------- No. Quantity Product no. Name UP VAT TP 1 6 piece(s) £10voucher2013 £10 Gift Voucher £10.00 0% £60.00 2 Subtotal £60.00 3 Delivery method Recorded Delivery Europe £7.00 4 Payment method Credit/Debit Card 5 Tax area EU country 6 Total amount (without VAT) £67.00 7 Total amount £67.00 --------------------------------------------------- Thank you for your order: No. Quantity Product no. Name UP VAT TP 1 2 piece(s) C19PIPERsun Billie Piper Photo Session Sunday 26th May 2013 £25.00 0% £50.00 2 Subtotal £50.00 3 Delivery method Recorded Delivery Europe £7.00 4 Payment method Credit/Debit Card 5 Tax area EU country 6 Total amount (without VAT) £57.00 7 Total amount £57.00 Edited May 17, 2013 by DavidB Link to comment Share on other sites More sharing options...
Queen_Sindel Posted May 17, 2013 Share Posted May 17, 2013 Le Piper Billie photoshoots n'ont pas encore été envoyés. C'est pourquoi vous ne l'avez pas reçus. Si vous ne recevez pas avant que vous partiez pour le spectacle, s'il vous plaît imprimer votre confirmation de commande et de prendre avec vous. Vous aurez toujours la photo. Ce n'est pas un problème, il est déjà arrivé. Il vous manque un ordre complet, je comprends ce correct? Vous devez e-mail info@collectormania.com avec votre numéro de commande et tous les détails. Link to comment Share on other sites More sharing options...
charles10 Posted May 17, 2013 Author Share Posted May 17, 2013 ok merci a toi je vais envoyer un email directement Link to comment Share on other sites More sharing options...
charles10 Posted May 18, 2013 Author Share Posted May 18, 2013 I have send an email yesterday after noon and still no response from their by ? Link to comment Share on other sites More sharing options...
Queen_Sindel Posted May 18, 2013 Share Posted May 18, 2013 It is very close to the show and they have a lot of e-mails to deal with. Please be patient. You will get a reply soon. Link to comment Share on other sites More sharing options...
charles10 Posted May 20, 2013 Author Share Posted May 20, 2013 hello already 3 days that I send my message and still no answer? Link to comment Share on other sites More sharing options...
Moderators DavidB Posted May 20, 2013 Moderators Share Posted May 20, 2013 There are still a lot of messages to go through, and it has just been the weekend, so I'm afraid you can only wait for a response. Please try and be patient, they will get back to you as soon as they can. Link to comment Share on other sites More sharing options...
charles10 Posted May 22, 2013 Author Share Posted May 22, 2013 I pard Friday morning for the Great Britain and always no news of is me ticket and still not received a message for to have or its is me ticket Link to comment Share on other sites More sharing options...
Queen_Sindel Posted May 22, 2013 Share Posted May 22, 2013 If you do not receive a response print out your order confirmation, go to the Organisers Booth and explain what happened. You did e-mail info@collectormania.com, correct? Link to comment Share on other sites More sharing options...
charles10 Posted May 22, 2013 Author Share Posted May 22, 2013 the single comfirmation that I it is through paypal that is all but it might commeme answer Link to comment Share on other sites More sharing options...
Bad Dog Posted May 22, 2013 Share Posted May 22, 2013 Hi Charles10, I emailed you about your orders a few days ago, has resent again just now, Regards Mara Link to comment Share on other sites More sharing options...
charles10 Posted May 22, 2013 Author Share Posted May 22, 2013 bizare it me die in the email that the payment card photoshoot there was refuse but I received the email comfirmation for m ' is payment Link to comment Share on other sites More sharing options...
charles10 Posted May 22, 2013 Author Share Posted May 22, 2013 even for me is photoshoot with billie Piper I received an email the week pass as what it sound send Link to comment Share on other sites More sharing options...
Bad Dog Posted May 23, 2013 Share Posted May 23, 2013 Charles10 please respond to the emails regarding your three orders, Mara Link to comment Share on other sites More sharing options...
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