Was the first year for me, although my girlfriend had been before.
On the whole I had a great time, and would definitely like to come back again.
First, some (hopefully) constructive criticism for next time.
1) the Twilight talk was sold out by the time we got there (10.45) I didn't see any way of pre-booking online before we went otherwise I would have definitely done so. If this is my error, I accept this, but would like to know where to look next time. There also seemed to be a lot of unused space behind the seating area. Not sure why there couldn't have been more seats, and by extension, more tickets.
2) It's been mentioned before, but the Phelps twins running out of photos. We ended up buying a photo from one of the stands, but all the Phelps ones had been sold (probably for this reason) so we had to settle for a group shot. See my 'Positives' for more on this.
3) Again been mentioned before, but the sound wasn't good. When we got to the queue for Peter Facinelli, the guy was like 'Oh all the 400s are coming now, did you guys only just hear me call 600 now?' We hadn't heard him all day, we were just periodically checking the notice.
3) I didn't get a sketch from Casey Coller! I'm adding this one as a joke as this was nobody's fault. I just wish I'd asked for one earlier before he got so backlogged. He still happily signed a print for me though and did seem geniunely sorry he couldnt sketch a Jazz for me. I'll have to get him next time :)
And some positives.
1) I really like the way you handled the more popular autographs with the ticket system. I also want to thank the guy who let me stand in line with my girlfriend when she went for Peter Facinelli's autograph despite me not having my own ticket. He was also laughing and joking with the queue. Seemed like a really nice guy.
2) The lady running the Phelps' queue helpfully told us about the photo situation as soon as we joined the line so we didn't waste any time. The Phelps' themselves were really nice guys and genuinely seemed to be enjoying themselves.
3) the guy with the radio-controlled R2. I don't know if he was an 'official' part of the event, but his R2 was superb and he was a nice bloke and happily let us pose for photos.
4) the stalls! As a self-confessed geek, I loved the collectibles on offer. So much so that it was worth all the ribbing from my girlfriend and my family when I got home for filling my suitcase with toys :) Honourable mention to the blond guy on one of the photo stalls (sorry didn't get a name) who actually looked up all the Harry Potter pics he had which featured the Weasley twins.