Hello,
Long time attendee (back to the days of the Cheshunt Sci Fi Fairs)/First Time Postee.
As perhaps one of your older (mid-40s) attendees, may I make a plea for some seating? Due to the long nature of the queues at this particular event, and the delayed Carrie Fisher shoot, we were there all day on Sunday whereas we would normally leave around lunch time.
One thing I noticed was the lack of seating for people to have some lunch/rest after queuing/recover from the heat. There was a large amount of empty floorspace at the back of the hall not being used and a lot of people were sitting/squatting on a dirty concrete floor all over the place, which also made it difficult for those crossing the hall to get past.
I know some seats were available in the talk areas (although awkward when the talks were actually on to sit in for a breather) and a precious few in the cafes, but a few benches would be a vast improvement.
My only other gripe would be to open up the central concourse-maybe move the dealer stalls to the back so people don't have to squeeze past the stalls and those looking at stuff to enter or exit-there simply isn't enough floor space when it was as busy as last weekend-it seems like the dealer tables aren't nearly the draw they once were anyway-a lot of them this year were hugely overpriced, and they don't attract the attention of the autograph hunters-maybe there should be a central reception set back from the door and the guest tables lined around the outer walls, with queuing extending out?
The big names could then still be towards the back with their privacy booths.