Thomas was sooooo nice! Very friendly. Chatted with me and my husband for a while. I told him that my daughter would be jealous of me and he asked where she was! I explained that she had agoraphobia and some mental health issues so coming to big things like this was something she just couldn't do yet. He then very kindly picked up another photo (after already signing one for me) and made one out to her too!! Had me in tears! Wow - just wow! :-)