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Raylenth

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Posts posted by Raylenth

  1. 11 hours ago, natedammit said:

    I think you need to call Popaholics Anonymous.

    Or possibly Cumberbatchaholics. That's too clunky... Cumberbolics? Cumaholics? Maybe just stick with Cumberbatchaholics.

    Yes, I advise you to just stop there.....

  2. 15 minutes ago, natedammit said:

    Oh for sure, the space is always a problem and worse this year. Not their fault that less halls were available, but you'd think they'd just invite less guests or sumfink.

    Ideally you'd get one dedicated hall for with all of the photoshoot areas, with plenty of room for queuing (and waiting). Also a larger area to fit all of the autograph desks in. Of course, hiring more halls means more expense, which means inviting more guests, selling more entry tickets, and generally just charging more.

    Possibly the best set up I've seen for photoshoots was at a con that I won't name because I'm a good boy (but it involved walking and stalking). I believe they had an outside company running it, and they used a large hall with 4 or 5 photo areas at one end. Each area had several different numbered queuing lines which went all the way across the hall. There was also an electronic screen saying who can go to which line - e.g. VIP tickets for guest x go to line 8, regular tickets for x go to 9, 10 and 11. Or something like that anyway.

    The flip side was that prices for photos were horrendous. Like, vomit-inducingly high. Also, I think the company ended up ripping a load of people off or something.

    Swings and roundabouts, innit?

    I have seen pictures of the set up.  It took a bit more space, but it worked.

    • Like 2
  3. 1 hour ago, Roostavo said:

    I felt there was no clear contact between photo shoot areas, and no clear-cut plans in place for clashes on the Saturday.

    In the morning David Harbour shoot, they allowed everyone who had a clash with Joseph Quinn for the Upside Down shoot go in directly after Diamond and Gold passes. However, seems this stance was not followed the rest of the day for other shoots.

    I had a clash for the Alex Kingston Photo Area D shoot and the Robert Englund Boiler Room shoot. They admittedly let me go in with the Diamond Pass people (but I'd like to think me using my booming Scottish voice to help get people as organised as possible helped them decide it was allowed).

    However, I also had another clash between the Hannah Murray and Christopher Lloyd DeLorean shoot. They couldn't/wouldn't allow a queue jump again, so after waiting for a little bit, with no movement, I ditched the Hannah Murray shoot for Christopher Lloyd. Albeit, It turned out I could have done both (due to the insanely long queue for the shoot). Would have been nice if there had been some form of communication so they could have told me that I'd be able to do both. But, I'll chalk this up to experience.

    The problem is I think that queue jumping for clashes is never guaranteed, they say they will help where they can.  If the first shoot is rammed though, they give priority to the people who have been called.  

    The only thing you can really do if you have an impossible clash is to ask for a refund.

  4. 1 hour ago, natedammit said:

    They should put something like that up on the walls so the proletariat can see it. One for autos and one for photoshoots. 

    Honestly there are some pretty simple ideas that would be easy to do and help a lot, and I've no idea why they don't get done. 

    I think this event has shown they need to rethink how they deal with a few things but I think it was definitely affected by the reduced space and not having many viable options maybe.

    • Like 2
  5. 3 hours ago, DCGIRL1987 said:

     

    3) Staff and volunteers now I understand most are volunteers some where helpful and kind others dam they can make you come away crying. In pervious years I have spoken about disability and the rudeness of the staff making comments etc I saw an autistic boy being shouted out till he had a meltdown by a member of a Red shirt staff on Joesph Quinns queue and my heart went out to him. I understand there was staff shortages cant be helped but maybe look in to the reason the staff are not coming back. They need training, staff hand books and clear instructions in each section for what there doing maybe even an online induction a week or two before could help solve this issue especially with new volunteers. Its an idea and with such a large event spread on many levels this coulkd be an opportunity to help tackle the issues with staff not having a clue what to do

     

     

    I know it's easy to make suggestions from the outside where I don't know what's practical or affordable ect, but one thing I have said for years is the fact that I think they need A4 laminated sheets for each dept with how it works.  They can punch a hole in and put a chain/lanyard on so crew can attach it to their trousers/belts/wrist and consult it when they aren't sure.

    So for the auto area it could list it by guest type, Diamond & non diamond, and then under each list who to call when.  So DP Guest Call DP Batch 1, Batch 1-2 ect then All DP's and VQ 1-30 and so on.  Then you can list all the rules, like where Access go, what priority they have in the queue and so on.  It doesn't need to be huge with tons of info but a basic 'this is how this area works' that crew and attendees can refer to might be helpful.

    I'm pretty sure they did get handbooks in the past but unfortunately you can't make them read them.  Having a laminated cheat sheet on them on the day is more accessible for everyone as people can refer to it in the moment.

    I've also said I think video's would help, both for crew and attendees.  They can do video guides on VQ's, what may be the most likely outcome with headliners ect and they can post them once in a while so people can see them all year.

    • Like 2
  6. 2 minutes ago, posey1234 said:

    Why if a guest cancels u can no longer get a refund u have got to email them instead of getting vouchers I would have happily got vouchers to spend on other guests complete joke

    I think it depends on the guest.  For the ones where it's a full cancellation, I'm sure they said you don't need to email that they will issue them.  The problem there is that they didn't so people emailed to ask for them so they could use them for the show, but they should do with the rest when they are back in the office.

     

    If it's a guest moving to a different show, they will transfer tickets automatically to that one, so you have to email for vouchers if you don't want them transferred.

  7. 11 minutes ago, Jedi_Si said:

    I asked the person at the diamond pass gift pick up as I assumed this is where I would get it as it's a pre signed auto according to pass info, but the didn't know anything about it ??

    Are you there today?  If you are go to the Info Desk, ask to speak to someone senior, or if not contact SM via email/socials and tell them.  I'd imagine they will have had Robert do extra's behind the scenes and you might be able to get one of those.  Take a pic of your DP as well to show the auto part hasn't been clipped.

  8. 30 minutes ago, Kurgen1975 said:

    Question for anyone who went today and had a photoshoot with David, was there a screen between you and him? What colour was the background?

     

    I’m trying to sort out what to wear tomorrow! 

    From a pic I've seen someone post yesterday there wasn't any barrier but he was stood apart.  Close, but no contact, and it's the standard showmasters blue background

    • Thanks 1
  9. 8 hours ago, _ItsWilliam_ said:

    Coming all the way from Scotland primarily for him to sign my BTTF poster. Saw the comments re him being slow in signing. Bit worried and willing to bite the bullet on a diamond pass to ensure an autograph, but can’t seem to find it on the store? Help!

     

     

    EDT: Found it! Have already met him in the delorean, wonder if I could swap it to the clock tower with him and who I’d mention to if this would be possible?

    If you mean the DP photo, the passes aren't customisable so you can only have the photo that's included. 

  10. 10 minutes ago, goldmister said:

    So not “complimentary” seats?

    It says this on the ticket info “Priority seating at all talks. Where the talk is part of a Diamond Pass package you will be located behind the Diamond Pass holders.”

     

    A friend with gold got given 2 numbered tickets for talks.

  11. 6 hours ago, DaWhovianGuy said:

    Was never needed before so i doubt if it will be this time although i feel it is important but would take ages checking everyone who goes in 

    It is actually possible.  One event I went to fairly soon post opening up required proof of vaccination or exemption to get into the event, and then required proof to get into the auto area.  They just added another stage to entry and had loads of people outside requiring to see everyone's NHS app confirmation.  You were then issued a distinct wristband that showed you had provided the evidence.  Then carried on with entry/security as normal.  They also had a table set up near the auto area where you had to do it again and were issued another wristband that allowed you into the auto area.

    But yeah.  No proof is required because they are following the gov guidelines which don't require anything.

    • Like 1
  12. 15 minutes ago, Mfahey79 said:

    Still plastic passes, but they're printed whilst you wait. Cant say it's any quicker. Especially if you have more than one. But at least we know now

    I can't remember what they said in the post about it but did they say it'd be quicker?  I mainly remember the less wastage part of it.

  13. 4 hours ago, Rachipach said:

    Hey, 

    My complimentary entry ticket is being sent daily but I have not received an updated Robert Englund boiler room shoot ticket.

    I have contact showmasters numerous times over the past month but haven't received a response. Does anyone know if they are actually reissuing the tickets and if they are have you received them

    Thanks  

    I'd say go and speak to the Info/Organisers/Sales desk at the venue.  Make sure you have an easily accessible copy of the old tickets to show them.

  14. 7 hours ago, DaWhovianGuy said:

    Didn't help me though :sad: still at least i got my photo with her! Do you think it will happen with say Jeri Ryan and Alex Kingston who will be very popular? :blink2:

    Impossible to say, sorry.  As you say both are very popular, but they are very familiar with cons so I don't think either is especially slow.  All you can really do is get the lowest VQ you can, keep checking back and hope.

    • Like 1
  15. 4 hours ago, DaWhovianGuy said:

    Im also hoping there are none of my guests that you specifically need a DP for to get their autos and am thinking in particular of Jeri Ryan and Alex Kingston as both are DP and as i haven't bought a DP ticket just hoping it won't be like it was with Jodie Whittaker as i couldn't get her auto at the Spring LFCC as needed to have a DP ticket 

    Yeah everyone was surprised at how many people Jodie got through, I think she did all the DP's and got up to the 300's for the VQ's.

  16. 11 hours ago, DaWhovianGuy said:

    Yeah i see what you mean that does make sense :coolthumb:

    They do to a degree, there's always people they can call on, but firstly, as Mfahey says you can't really ask lots of people to keep the weekend free just in case without actually booking them (and presumably therefore compensating them as well) and what if the back ups get work/sick/other?  Additionally they tend to be UK people (you need to have them relatively local so they can get there quickly and last min flights don't cost a fortune) and they are either free or not.  But chances are they can only get one or two people last minute and they might not be people you want.

    • Like 1
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