The Sheen talk was absolutely brilliant and it was great to see the interplay and chemistry between the two as they shared aspects of their personal lives and careers - so big thanks to Showmasters for making this happen - it truly was special and I loved all 60ish minutes of it. HOWEVER.........
After having ordered this talk many months before-hand it was both surprising and disappointing that no-one that either myself or my wife spoke to (inc when we picked up our tickets on Thursday) actually knew anything concrete about where we were meant to queue. We were left under the impression that we would have to leave the main events hall and re-queue from outside BUT after inquiring at the Sales Desk, the Info Desk and various Blue & Red shirts as to where we would have to queue, the typical response was "we don't know yet" OR "it is still being worked out".
Eventually at about 6:50 a helpful red shirt (at the Info Desk) advised that I would need to queue outside the Pillar Entrance door, a Tanoy announcement was made a few minutes later. Finally confirmation - excellent! When I got to the Pillar door there was about 5 or 6 other people waiting there. I was well chuffed, I managed to get myself away early enough from (the very late in the day) Iain McDiarmid photo shoot and would still get a decent front row seat (probably). After a reasonable queue had started to form a member of staff approached us all and said "why are you all queuing here?! We replied with the rather obvious - "we were told to queue here and....... because this is where the door is!"
We were then told "No" we should be queuing up at another entrance that was behind us all, incidentally he pointed to the door where many of us had collected our Entrance tickets and Diamond Passes on Thursday no less. So the entire queue promptly about turned and made for the other door. Unfortunately this also meant that the back of the queue was now the front of the queue - oh joy! About 5mins later the same staff member approached the queue again and said "Sorry, they've changed their mind again - you have to all queue back down at the other door again!"
Haha - as you can imagine this made us all very happy (especially when at that very moment it also started to rain). Granted he tried his best to maintain queue order - but really C'mon?
Now I've since heard a few rumors about how it was actually NEC and not Showmasters that were calling the shots and the decisions being made about queuing BUT ultimately, from a paying audience members perspective, that shouldn't really matter. We paid for a 90min experience with a limited edition print. We got a 60ish min experience and no limited edition print. Many people, myself included, forgot about the "exclusive print" as there was more of a focus about telling us to remain in our seats while Martin and Charlie left the stage.
Ultimately this simply reveals a lack of organisation and most importantly a lack of communication between the relevant parties concerned and unfortunately it is the Showmasters volunteers who are made to bear the brunt of this - which is simply not fair on them as they can only work with the information they are given (assuming they are given it).
Now that the show has ended and there has been no updates as yet regards the "limited edition print" I trust that our address details can be used by Showmasters and possibly be pulled from our EventBrite account?