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sammyjane1986

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Posts posted by sammyjane1986

  1. 8 minutes ago, Queen_Sindel said:

    It's stated in the shop that you can miss shoots if you only go for the afternoon ticket.

    Sorry, but if we add any more fine print we're reaching booklet size soon. Not all guests do shoots all days, and not all guests do split shoots either. This would be a logistical nightmare.

    You can try contacting the store. But as the blurb about missing shoots is there I don't think anything can be done.

    Ok I'll get her to do that. Thank you for getting back to me quickly

  2. 27 minutes ago, Queen_Sindel said:

    Your friend needs to upgrade to a full day ticket.

    There is a warning about this very issue for the afternoon tickets. 

    We are travelling down from Gloucestershire and we can't get to the Olympia for no earlier than 11am at a push. 

    Tbf if he wasn't doing an afternoon slot it should of been stated on the website 

    is there anyway to resolve this as she's gonna be down £45 and it's not through any fault of her own. I understand there are schedules to keep to, but like I stated there was no heads up with just the one shoot opportunity 

  3. Hi my friend ordered bill paxtons photo shoot for Saturday and forgot to add the 2.50 validation cost. I know that emails can be sent out to pay the extra fee but she's panicing as its for Saturday and worried it wont come through in time and if that's the case what does she do? She ordered it last night. Many thanks

  4. Just a quick query. My sister just bought 3tickets for Sunday and clicked on the e validation and confirmed it was added to the final bill. The question is though does the validation cover all three tickets at once as they were bought together or do they need individual validation? Thanks

  5.  

     

    Oh just a quick one. Will I have to reprint the e ticket? And if so where from?

     

    As far as I know there'll be a new link in the e-mail to confirm the 2.50. I don't think you have to print again, but I'll get this confirmed.

    You keep your original ticket, the validation is all done in the back end, there is no new ticket.

     

    I'm not sure the website that dealt with e ticket has my email. If that's the case how will I get the email to pay the £2.50 charge.

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