SHIFU10101

So wheres this announcement were supposed to be getting then?!

I'm eagerly awaiting any news at all. I finally got a reply on an email a moderater was kind enough to forward to showmasters for me since mine kept getting lost. Yvie said that she would talk to the organisers over the weekend about getting me a refund but she still hasn't gotten back to me despite me sending ANOTHER email and now this news has been pushed back as well. I am starting to get extremely frustrated with this event now.

Okay what the hell is going on, I still havn't gotten an email reply or an awnser on the phone and now whenever I ring the showmasters contact number I'm told that the number doesn't exist and there is NO WAY that I am dialing the wrong number.

Still have not gotten an email reply. Tried calling several times AGAIN and all I got was a busy tone or a recorded message and I was definitley calling in the office hours.

I have sent the email to the yahoo adress on your profile page.

Thank you I would appreciate the forwarding of my email. I have however been sending them using Microsoft Office email which I have never had problems with contacting showmasters before.

I would appreciate that. I only threaten such action reluctantly now having exhausted all my other options and having been completely ignored, and because it is better to inform the company that I will feel that I have no choice if this continues. I do however hope that it has been an honest mistake and can be resolved soon without such action. If it does come to legal action then I do not see how years of relatively good dealing with showmasters should make me hesitate too greatly to deal with the poor dealings I have been experiencing recently and the cost of taking my claim to a small claims court would be small given the cost of the tickets, yet I would naturally rather avoid doing so given that this is my first really bad experience with showmasters. I do not mean to cause trouble but this is where I am now.

Look, I am extremely unhappy with the managing of this event and the dealing of its organisers with me. The original two guests who were scheduled to attend when I booked have cancelled and the event has been moved and rescheduled twice, causing a lot of bother on my part. For some time now, since the last event change, I have been trying to get in contact to get a refund on my ticket. Attempting to get in touch by sending multiple emails to both the addresses given for general and store enquires but have not yet received any replies at all. I have also attempted to get in contact through the phone number provided but have been unable to get anything other than a recorded message of ‘sorry we are unavailable’. I understand that the moving, rescheduling and guest changes have not been anyone’s fault but this level of customer service is appalling and I expected better from a company that I have been dealing with for some time. I am unhappy and very disappointed that it has come to this but if I am able to make any contact or get any reply soon then I will be forced to make a legal claim.