Bad Dog
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Posts posted by Bad Dog
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Charles10 please respond to the emails regarding your three orders, Mara
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Hi Charles10, I emailed you about your orders a few days ago, has resent again just now, Regards Mara
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Woot! Woot!
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Hi
All refunds have now been completed, please give a day or two for them to reach bank accounts etc. If you have any problems please email and I will try to resolve. Please be aware that we may not get to answer until Monday as most of us are at an event this weekend,
Best regards
Mara
email address: info@collectormania.com
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We are working through them and all refunds should be completed very soon,
Best regards
Mara
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We are working through them and all refunds should be completed very soon,
Best regards
Mara
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Why don't they use an established and reliable ticketing method, such as wegottickets.com, I run events and Ive been using them for years, never had a single customer with a problem regarding tickets, its a e-ticket site, so customers would print their own tickets and it would get scanned at the event, simples, the amount of trouble me and my friends have had with Showmasters is rediculous, especially since we have only been going to these events since LFCC this year.
Can you email your order details to info@collectormania.com and I will check your order,
Regards
Mara
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yeah i got a confirmation email but they havent taken the money out yet?? and tryed to email but said that the email adress was invalid
Please email info@collectormania.com with details of your order and I will check what has happened,
Regards
Mara
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Crispy
please email with your details to info@collectormania.com and I will look into it,
Regards
Mara
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Pretty much what has been said, but I can confirm that we have some left, get there early and you should be ok,
Regards
Mara
Shop Admin
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If your ticket doesn't turn up in time, take your confirmation email with you to the event and they'll get you sorted.
Of course this only applies if you don't receive your tickets in time, the last posting is tomorrow and all accepted orders are ready to go, so they should arrive in good time. If your card was declined you will of course need to purchase tickets at the show as the shop is now closed,
Regards
Mara
Shop Administrator
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If you recieved an email saying your order is cancelled it means your card details were rejected/declined. We have been processing the orders all weekend and any that are declined are double checked before emails are sent. Purple Vamp there is nothing 'going on' just that the card details submitted have been declined.
Regards
Mara
Shop Administrator
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My Matt Smith Photo Op got cancelled!!!! I am not happy! Cos the money is there to take!
how did you find out it was cancelled ?.
I was emailed.
Hi
You will need to resubmit your order as the cc details were declined,
Mara
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Hi there, tickets started going out last week and are continuing to go out this week. You should find them arriving within the next 5-10 days,
Thanks
Mara
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Hi Sabrina
Sorry to keep you hanging on, I can confirm that your order has been processed and your payment went through ok. If you have a preference on your auto pack let us know either by email or on here and I will update your pack,
Thanks
Mara
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Who would have thought, Comander Koenig! Absolute class, can't wait to meet him
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The checking of wristbands was non existent. After the ease to get in free last time, this really should have been tightened.
Hi
We were able to check wrist bands and passes as people approached signing tables and photo shoots with very little problem. I only had to ask 3 seperate people to see them when they were not visible. At each morning briefing all crew were reminded of this and it certainly was one of our priotiries this weekend.
Thanks
Mara
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They are both ok thanks,
Mara
loved Armin..he was fab..as was my little chat with paul mcgann (he liked my hair!!) got my photo and signature from DT (eventually.it was my birthday on sunday) although cried all the way back to Wales and still quite upset today, the poor 2 female crew members behind the photo table who collapsed, due to heat and being surrounded by 1,000 rude people because the photos had been messed up..i so neede to get out of the way but couldn't because even though visably there were 2 crew members on the floor i was still being sandwiched against the table!! can some one plz give me some conformation that that 2 ladies in question are ok just to put my mind at ease..thanks xx
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That would be Ken and you are right he did a great job as always,
Also thanks to the guy working the front of the queue (by the no-more-photos-white line) early in the morning. Didnt catch his name but he was professional and kept the line moving in a friendly and low stress way which I very much appreciated. Thanks to that dude, and I hope his boss is reading this post. There is enough stress in these situations without shouty staff buzz killing everyone. Good work that man.
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Woohoo!!!!!
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Big Thanks
in Crew
Really just wanted to say a big thank you to all the crew for all your hard work, it was a pleasure working with you this weekend. This one really was the extra mile and you guys did it.
There are too many to name but special thanks to Tootall for looking after me Saturday afternoon when I needed it
and generally being made of awesome 
See you all again soon
Mara
xx
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Just some random human hehehe, better than feeling aliens
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Best Head of Crew in the World!!!
Not much more to say really, except to say thank you for a great year and for looking after all of us so well,
Mara
xx
Ticket misprint?
in London Film and Comic Con 2014
Posted
Hi
A small handful went out with a typo error on the stub, the main part shows the correct day and not a problem.
Thanks
Shop Administration