Jump to content

grawlix

Members
  • Posts

    19
  • Joined

  • Last visited

Posts posted by grawlix

  1. BEFORE YOU SHOUT AT ME ABOUT THE LAST PARAGRAPH PLEASE REMEMBER THAT YOU CAN'T SEE ME SMILING AS I TYPE THIS... WORDS DO NOT CONVEY ON A PAGE MY TONE....I DO NOT FOR ONE MINUTE THINK THAT YOU ARE COMPLAINING JUST TO GET COMPENSATION!

     

    I have no idea why you are shouting, and inferring that I’d shout back.

     

    But I find it astonishing your failure to see the fundamental wrongs in this policy, and how unfair it has been to so many disabled people.

     

    The [official] rules the company applied, in relation to her disability, clearly ruined her day, and resulted in the basic fact that she couldn’t meet the people she’d paid her entrance fee for.

     

    I have nothing to gain except fairness. I find some of your attitudes to disabled people fairly unsavoury. I hope that some day you don’t find yourselves in the same position.

     

    There needs to be a dramatic change of policy.

  2. I refuse to accept also that there is any correlation between the abuse of disabled parking, and disabled virtual ticket abuse.

     

    But I’d also make it clear, I don’t believe that system should be scrapped because of the very few who are abusing the system.

     

    Disabled people just want to be treated fairly; this person didn’t want to ‘jump’ the queue they didn’t want to bend the rules. They just wanted to participate.

     

    I would guess - if they had been politely directed to a ‘pit boss’, in order to authorise the request, or understand the ‘unofficial rules regarding disabled people and their helpers’ – they would have been more than happy to do so.

     

    As it was they had their disability rudely questioned, they were basically accused of lying, and it spoilt their day.

  3. I believe you when you say there is a whole range of reasons why people deem it necessary to have more tickets – and believe some of them are quite complex, and comical.

     

    But I stand by my view that they do not regularly say my friend is disabled. [i’m not arguing for people on crutches, broken arms, legs etc]

     

    This isn’t about queue jumping, or joining the queue early [both I would agree with you would be unfair]; this is about allowing a disabled person, with help of their carer, to follow the same procedures as a non-disabled person.

     

    Once again on this forum this debate has degenerated into nonsense.

     

     

     

     

    Tell me, is Showmasters the only company where you can’t complain about anything AFTER the event. Shouldn’t this be in writing somewhere in the terms and conditions?.

     

    So now were in agreement that lack of planning / no policy for disabled people ruined this persons day - isn’t she entitled to some form of compensation as a gesture of goodwill?. :thumbup:

     

    Her words:

     

    Some people are so ignorant. I mean; how about letting people get Virtual Queue tickets for people in wheelchairs or people who have difficulty queuing? How hard is that? I only got to meet Milo and Adrian because that was the only queue I could bear to stand in and I wasn't allowed to get a ticket for them for my friend who's in a wheelchair who could barely get to the back of the queue, let alone the front. That's the venue's fault is it?

     

    And how about a teensy bit of respect from some of the staff? I was spoken to like I was lying about my disability, do you know how sick I am of people doing that? I get it most of my life so I don't appreciate having paid a lot of money for an event and to have people being completely inconsiderate, rude and downright ignorant toward me. I understand they were stressed, but you know what; I've been there. I used to deal with customers one day and what I always knew, was no matter how awful you felt; DONT TAKE IT OUT ON THE CUSTOMERS! You wouldnt like it if it were you.

  4. I have to say there is one bit of your response I also fundamentally don’t agree with.

     

    I accept that people would have all manner of excuses of why they need more than one ticket – friends & family coming later, people in toilets, people in other queues, I've got a train to catch, I have to be somewhere at this time.... etc.

     

    I’ll even accept that our society is in a dour state.

     

    BUT I refuse to accept that people coming up to you saying “please may I have a ticket for my DISABLED friend’ and lying about it, is common occurrence.

     

    I therefore suggest that these tricks do not exist anywhere, apart from in your imagination.

     

    This person obviously had a pretty awful day, because of the incorrect procedures in place. Now you have the nerve to say ‘you should have seen us at the event’, and a pathetic argument here defending the indefensible.

     

    We both recognise that there were serious failings – so can this poor woman now expect an official apology, and some form of compensation?.

  5. I’m sorry but that response is terrible, and as a company you should be ashamed to even print it.

     

    I honestly can’t believe in 2007, I’m reading such nonsense.

     

    Can somebody at Showmasters actually start thinking of a plan / policy for disabled visitors, and compensate this person, because currently this is a joke.

  6. When you fought your way to the front, you may well have said you have a friend in a wheelchair but the chances are the crew member couldnt see your friend due to the grabbing hoards and in the confusion prob wouldnt have had time to stop and take a good look around for a wheelchair, and even then no guarentee it was YOUR friend..

     

    I find this paragraph, is just completely bizarre.

     

    It basically says that unless you prove you have a disabled friend with you at the time, you’re not having a ticket?

     

    Given the nature of some people’s disabilities [and the chaos], that isn’t always possible.

     

    Does this mean if you couldn’t see her friend, you would have considered that she was lying?

     

    Tell me, how many people have you ever met whilst at a show, who have lied about having a disabled person with them!?!?

     

    As Chris said, the rules need updating – so more crew members don’t make more errors like this. His suggestion was perfect.

     

     

     

    Your solution:

     

    Go against all the rules, and what you’d previously told her. As I said before, I wouldn’t have done that, would you?.

  7. This thread is turning into a ramble, and losing its point.

     

    The main point is that the photographs are consistently ‘technically’ poor, and include fundamental errors – professional photographers should be able to recognise and correct these.

     

    A ‘proportion’ [not all] of people have consistently voiced various concerns.

     

    Now all the pro-showmasters gang have got involved, and it’s now descended into nonsense as many debates here do.

     

    Nothing will change. End of discussion. :chair:

  8. its a cool idea in theory put impractical in my opinion.how much time would it waste faffing about changing it to coordinate with each of the guests from diff shows/films/whatever?and people might like an actor in one thing but not another n theyd get a background of something they arent a fan of in their photo

     

    I think your right Kirsty :chair: , for some that could be difficult, and organising the batches further would result in further headaches.

     

    Photoshopping isn’t an option either.

     

    But there has to be some sort of middle ground / improvement possible.

     

     

    If Mike is a professional photographer, he’d admit himself that some of those pictures are awful, and not worth the money paid. He doesn’t need any of us to tell him directly.

  9. But you do hold a lot of responsibility, because you’ve basically told us that you wouldn’t allow any exceptions, and that you’d ignore anybody who tried it on.

     

    Chances are therefore that on this occasion you purposely ignored her [your words] despite it being a valid reason [how many others were there?!?!].

     

    I’m sorry your ears should p**** up, when you hear the word ‘disabled’ you should have made exceptions, and tried to help.

     

    But I did love your solution, she should have come along with her friend, and then you’d have let her in.

     

    Why would she do the complete opposite to what you told her originally, and go against the ticket system? – I wouldn’t have, would you?

     

     

     

    But saying that, I do respect that you’ve come forward, and apologised – maybe Showmasters can offer some kind of compensation for the clear error?.

  10. I remember wanting a particular person`s autograph. It wasnt at a con, and he is in the music business, but anyways, he was happily signing stuff for my family and friends as we were lucky enough to have a personal audience with him. I noticed that he didnt really write his last name, just the capital C and then a bit of a squiggle, which was perfectly fine. I had a secret ambition which was to have him sign my lower back,(so i could get it tattoed) and wasnt sure if he would do it..But he was a sweetheart, and not only agreed to it, but took a great deal of care and time signing his name. It was kinda crazy really, thinking of him signing my back and taking so much care, when i had previously only seen him amongst 12000 other screaming girls.

     

    When i got home, and had it tattoed, i realised he had taken the trouble of writing his full name.Hah, of course had to look in the mirror and am the only person who has never actually seen it first hand.

     

    I just thought it was sweet that he considered how it would look, and he also chose a really cool place to sign.

     

    (as a footnote..six months to a year later, his very famous girlfriend announced she was getting his name tatt`d on her buttock, and i often wondered if he had told her about what he had done to me, and it gave her the idea?!

     

    anyways they broke up not long after that, and i believe she had it removed, whereas i`m still cool with mine. :D

     

    Mr C. Boyband... I need more clues! :P

  11. Please I wasn’t being personal.

     

    I was merely inferring that some here seem to be putting them on special pedestals because they are ‘celebrities’.

     

    Why do the rules suddenly change if they’ve been in a film?. I’m sure you would find most of the British public would happily sit and have their picture taken for two days in exchange for tens of thousands of pounds.

     

    If we can do it, why can’t they?, aren’t we the same after all?.

  12. Any professional photographer who would even call himself such would have the facility to digitally alter a picture to include a back ground on the stop especially as the back ground is blue. I have a friend who does professional photography, and it is extremely simple to replace that stuff on the fly.

     

    This isn’t about digitally altering images.

     

    It’s more about applying fundamentals.

     

    None of which have been used in any of these ‘professional’ images.

     

    //

     

    A poll on here wouldn’t work because you’d never get an unbiased result.

     

    //

     

    That blue doesn't flatter anybody! :poki:

  13. Here is a test to all those who don't care, sit in a chair and get a friend to take flash photo's of you every few seconds for 6/7 hours for 2 days and see how you feel after that

     

    If they gave me tens of thousands of pounds for doing it - I’d do it with a smile, and probably dance to the bank on Monday. :poki:

     

    *sigh* The things these people have to do for all this money!. Having their picture taken is now too much to ask.

     

    Some people work for the minimum wage, in worse conditions for longer hours – but I’d imagine you wouldn’t care about those.

  14. Come on! ‘real’ photographers can combat these issues.

     

    Else every photograph you’d see would have a blue background.

     

    Ever been to a wedding and seen a photographer there?, does he use the same awful background? for those reasons you’ve stated?

     

    It’s a fact that anybody could take those pictures, including a machine at your local railway station.

  15. Given the circumstances [the production line] I’ll give him some leniency.

     

    But some of the pictures he’s produced aren’t worth the price charged.

     

    I also hate the blue background. At the moment it looks like a passport photo with a celebrity!.

     

    Is there anyway you can at least have a movie poster or something displayed in the background?. The backgrounds created for interviews such as dare I say GMTV or C4 would be much more pleasing.

     

    The budget must allow for this, unless its all about making money?. :D

  16. Lets get a little real here, say they’re taking only 10 pounds an autograph. They’re still making tens of thousands of pounds for a few hours work.

     

    Now we’re feeling sorry for them because they have a couple of people wanting their photograph taken?.

     

    How about concerts, sporting events, paparazzi photographers – everybody is getting photographed everywhere. I don’t see you supporting these people so vigorously?.

     

    If their ill, I completely agree – if this is just to force people to buy official photographs, I’m unimpressed.

×
×
  • Create New...