Answers to FAQs

[Queen_Sindel]

Some things are in the FAQ Section so please also look there before posting. If what you want to know isn't there or below, please do have a look at the previous threads to make sure it's not been asked and answered before. If not then please post I'm sure someone will know the answer

What I've tried to do is fill in some of the gaps:

If there's a quick answer I've given it in this first post. See the following sections for further information on each question.

1 - BEFORE THE SHOW: Click on arrow to go to this section 1978201[/sNAPBACK]

It's my first LFCC I have no idea what I should do...HELP?

1.1 - Show Info:
When is it?
What are the opening times?
Where is it?
How much is?
Will there be any more guests?
Can I pre-order an autograph, as I can't make it to the show?

1.2 - Ticket info:
Can I buy entry and talk tickets in advance?

What is included in the Gold Pass?

What is included in the Diamond Passes?

Is it worth pre-booking a ticket?
What cards are taken at the online shop?

 

2 - ON THE DAY: Click on arrow to go to this section 1978202[/sNAPBACK]

 

2.1 - Autograph info:
How much are the guests autographs and what days will they be there?
How much are the 8x10 pictures that the show provides?
Is there a lower price for autographs on personal items?
How many autographs can I get at once?
What ways can I pay for an autograph?
What pictures will a guest have?
Are there any restrictions on what items can be signed?

2.2 - Organising your day:
I have an issue, what do I do?
What's the basic layout of the hall for LFCC?
Can I come and go as I want? - Yes
What are the guests like? A WARNING!!
What time do the guests arrive?
What time do the guests have lunch?
What time do the guests stop signing?

2.3 - Queuing inside and out:
Click on arrow to go to this section
Where do I queue outside before the event, and how do the queues work?
What are Virtual Queues and Virtual Tickets and how do they work?
What time are Virtual Tickets given out?
How much are Virtual Tickets?
Can I get a Virtual Ticket for a friend?
If I get a Virtual Ticket for a guest and don't get to see them can I use it the next day?

2.4 - Seeing the guests:
Can I have a photo with a guest when I get an autograph and will the guests be doing personalisations?
Can I go up with my friend/partner/child to see the guest, I'm not getting an autograph?
Can I see a guest without paying for an autograph?
What should I say to a guest and how should I act?
Can I give a guest a present?

 

2.5 - Miscellaneous Info:
Is there a cloakroom/place to store bags?

3 - PHOTO SHOOTS: Click on arrow to go to this section 1978203[/sNAPBACK]

 

What photo shoots are there and how much are they?
How it works!
What if I have a clash?
Does this mean I can't take a picture of the guest during the autograph session?
What happens if it doesn't come out for some other reason?
Where will it be?
Where do you get the tickets?
How many tickets can I buy at once?
Can my friend and I both be in the same picture?
Can I order extra prints?
What time will the prints be ready?
How many tickets will be sold?
What if my ticket doesn't arrive?
The Small Print

4 - TALKS: Click on arrow to go to this section 1978204[/sNAPBACK]

 

What talks will there be?
Where do I get talk tickets from?
When do talk tickets start being given out?
Can I get my friend a ticket, or do they have to queue up as well?
How much are the talks?
How many talk tickets are there and how fast do they go?
I'm only going on Sunday, will all the tickets go on Saturday for the Sunday talks?
Where will the talks be?
Are the talk tickets seat numbered?
What time should I get to a talk?
Can I stay in my seat if I have a ticket for the next talk?
Can I get autographs at the talks?
Can I have photos with the guests at the talks?

5 - DISABLED INFO: Click on arrow to go to this section 1978205[/sNAPBACK]

 

Advice for disabled people who are planning to attend an event!

UPDATES and COMMENTS:

If you have any new questions or think something I've put is incorrect please do post so that I can keep this as accurate as possible.

Also if it's helped you please post. It'll be nice to know it's been worth doing.

[Queen_Sindel]

1 - BEFORE THE SHOW:

Click on arrow to return to main post 1978191[/snapback]

It's my first LFCC I have no idea what I should do...HELP?

The main thing is don't be too worried and don't panic. Some people see 15-25 guests in a day. Yes there are queues but if you're sensible about it you will see everyone you want to. You just need to make sure you get there at a reasonable time if you want to see any of the big stars.

The basic plan:

1: Make a list of who you want to see from the LFCC website

2: Sort that list on who you think will be the busiest. So most popular first. You may have someone that's not so popular but you REALLY want to meet so you bump them up the list. It's also a good idea to try and group guests from the same film/series together as they will very likely be sat next to each other.

3: Try and get to the Show for the opening time. And an hour before the opening time if you have 3 or 4 big names on your list.

4: Once you get in, don't look at the stalls. Go straight to the ends of the queues in the order on your list and get the Virtual Tickets (VTs are explained below).

Note: With some minor guests they won't have VTs. Don't worry about this it's because they won't have much of a queue all day. You can come back at anytime to get them.

5: Go buy any extra photo shoots or paid for talk tickets you need.

6: Once you have VTs for everyone you want, your photo shoot tickets you can then relax, walk around the stalls and get a coffee.

7: Wait for your VT numbers to come up. When they do, go get those autos

Note: If you know you're going to want items personalised it's a really good idea to bring a piece of paper with your name clearly written/printed on it. This way you can give it to the guest and there is no chance of spelling mistakes.

Note: As a lot of the guests are £15 SM run out of £5 notes very quickly. So it's always very helpful if you bring along as many £5s as you can.

Note: Some guests will have talks and obviously this means they will have less time for signing, also you don't want to turn up when they've gone for their talk. So do check to see if a guest is doing a talk (Of course you may want to go to it).

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1.1 - Show Info:
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When is it?

29th-31st July 2016

What are the opening times?

Friday - 9am - 6pm
Saturday - 9am to 6pm
Sunday - 9am to 6pm

Where is it?

Olympia, London - http://www.londonfilmandcomiccon.com/index.php/2014-09-29-15-24-14/venue

How much is entry?

Please see the ticket store.
https://www.eventbrite.co.uk/e/film-and-comic-con-london-tickets-15664017498

Will there be any more guests?

There is normally a minimum of 80 guests at the show.

Please don't post "Is that all the guests?" as SM will never say YES. As there is always the chance of extra guests at the last minute. So please don't ask.

Can I pre-order an autograph, as I can't make it to the show?

http://www.showmasterssales.com/

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1.2 - Ticket Info:
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Can I buy entry and talk tickets in advance?

https://www.eventbrite.co.uk/e/london-film-comic-con-summer-tickets-18935142521

Please note that tickets are pre-sold online. A special late entry ticket is now available too giving entry from 12pm. On the day tickets will be available giving entry from 10 AM onwards.

Apart from any paid talks, talk tickets are free but available only at the event itself, from the talk area.

What is included in the Standard Gold Pass?

- Free entry for all 3 days
- Access to and priority seating in all talks free and paid (this does not include the Talks of Diamond Guests, these have to be paid separately, and possibly some promotional talks)
- Gold pass can be used instead of a virtual queue ticket (Please note that this does NOT apply for Diamond Guests, where gold pass holders DO still require a VQ ticket.)
- Priority queuing for photo sessions
- Access to the gold pass chill out room
- 2 free autographs of guests charging 10 Pounds (to be used Friday or Sunday) - we intend to hand the vouchers out with the wristbands
- 2 photo session tickets for guests charging 10 Pounds (Saturday only guests excluded) - we intend to hand the vouchers out with the wristbands
- Gold Pass Goody Bag


What is included in the Diamond Pass?

Dolph Lundgren:

1 x Standard Photo Opportunity with Dolph Lundgren. Dolph Lundgren Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

2 x In-person autograph with Dolph Lundgren. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Dolph Lundgren Diamond Pass Holders will be called in batches. Your number can be found on your pass.

1 x Seat at the Dolph Lundgren talk which will take place on Sunday. All Dolph Lundgren Diamond Pass holders will have reserved priority seating and do not need to purchase a separate ticket. Exact time of the talk will be confirmed closer to the event. Please check the website for details.

1 x Diamond Pass Exclusive Dolph Lundgren Dog Tag

1 x Exclusive print.


Famke Janssen:

1 x Standard Photo Opportunity with Famke Janssen. Famke Janssen Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

2 x In-person autograph with Famke Janssen. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Famke Janssen Diamond Pass Holders will be called in batches. Your number can be found on your pass.

1 x Seat at the Famke Janssen talk which will take place on Saturday. All Famke Janssen Diamond Pass holders will have reserved priority seating and do not need to purchase a separate ticket. Exact time of the talk will be confirmed closer to the event. Please check the website for details.

1 x Diamond Pass Exclusive Famke Janssen Dog Tag

1 x Exclusive 16x12 collage


Jack Gleeson:

1 x Standard Photo Opportunity with Jack Gleeson. Jack Gleeson Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

1 x In-person autograph with Jack Gleeson. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Jack Gleeson Diamond Pass Holders will be called in batches. Your number can be found on your pass.

1 x Seat at the BIG Game of Thrones talk which will take place on Saturday. All Jack Gleeson Diamond Pass holders will have reserved priority seating and do not need to purchase a separate ticket. Exact time of the talk will be confirmed closer to the event. Please check the website for details.

1 x Diamond Pass Exclusive Jack Gleeson Dog Tag

1 x Exclusive print


Jeremy Renner:

1 x Standard Photo Opportunity with Jeremy Renner. Jeremy Renner Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

1 x In-person autograph with Jeremy Renner. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Jeremy Renner Diamond Pass Holders will be called in batches. Your number can be found on your pass.

1 x Seat at the Jeremy Renner talk which will take place on Saturday. All Jeremy Renner Diamond Pass holders will have reserved priority seating and do not need to purchase a separate ticket. Exact time of the talk will be confirmed closer to the event. Please check the website for details.

1 x Diamond Pass Exclusive Jeremy Renner Dog Tag

1 x Exclusive print


Mads Mikkelsen:

1 x Standard Photo Opportunity with Mads Mikkelsen. Mads Mikkelsen Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

2 x In-person autograph with Mads Mikkelsen. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Mads Mikkelsen Diamond Pass Holders will be called in batches. Your number can be found on your pass.

1 x Seat at the Mads Mikkelsen talk which will take place on Sundday. All Mads Mikkelsen Diamond Pass holders will have reserved priority seating and do not need to purchase a separate ticket. Exact time of the talk will be confirmed closer to the event. Please check the website for details.

1 x Diamond Pass Exclusive Mads Mikkelsen Mug

1 x Exclusive print


Ron Perlman:

1 x Standard Photo Opportunity with Ron Perlman. Ron Perlman Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

2 x In-person autograph with Ron Perlman. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Ron Perlman Diamond Pass Holders will be called in batches. Your number can be found on your pass.

1 x Seat at the Ron Perlman talk which will take place on Sunday. All Ron Perlman Diamond Pass holders will have reserved priority seating and do not need to purchase a separate ticket. Exact time of the talk will be confirmed closer to the event. Please check the website for details.

1 x Diamond Pass Exclusive Ron Perlman Dog Tag

1 x Exclusive print


Rutger Hauer:

1 x Standard Photo Opportunity with Rutger Hauer. Rutger Hauer Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

2 x In-person autograph with Rutger Hauer. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Rutger Hauer Diamond Pass Holders will be called in batches. Your number can be found on your pass.

1 x Seat at the Rutger Hauer talk which will take place on Saturday. All Rutger Hauer Diamond Pass holders will have reserved priority seating and do not need to purchase a separate ticket. Exact time of the talk will be confirmed closer to the event. Please check the website for details.

1 x Diamond Pass Exclusive Rutger Hauer Mug

1 x Exclusive print

 

If you want more autographs than covered by your Diamond Pass from a Diamond Pass guest you can get them when you go through with the pass, but you have to pay for the extras. You do not have to line up again. The maximum limit of 5 items still applies then.

Is it worth pre-booking a ticket?

Standard tickets are on sale for pre-booking only.

The event has significantly grown in size. A ticket cap has been put in place due to that. There is a special late ticket allowing entry from 12pm onwards which is being sold first come first served while supplies last.

At the end of the day it's up to you.

What cards are taken at the online shop?

VISA
Mastercard
Amex
Visa Debit

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Edited July 28, 2016 by Queen_Sindel

[Queen_Sindel]

2 - ON THE DAY:

Click on arrow to return to main post 1978191[/snapback]

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2.1 - Autograph Info:
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How much are the guests autographs and what days will they be there?

http://showmastersonline.com/forums/index.php?showtopic=90956

Firstly all autograph prices are PER AUTOGRAPH, you get ONE autograph for the price shown. Should you not have anything to get signed you can take a FREE show provided 8x10 picture. You can have this or your own item signed, it is the same price.

Note: As a lot of the guests are £15 so SM run out of £5 notes very quickly. So it's always very helpful if you bring along as many £5s as you can.

How much are the 8x10 pictures that the show provides?

The 8x10 pictures that the show provides for signing are FREE. They are primarily for those people who do not have a personal item of their own to get signed; usually, if there are spare, you can get an 8x10 picture free when you buy an autograph, though Showmasters may decline to do so if giving one to someone who doesn't want it signed might mean they will run out, leaving other fans with nothing to get signed.

Is there a lower price for autographs on personal items?

No, the price shown is per autograph. This is the same price for either personal items or the show provided pictures.

Comic artists set their own price. They may sign for free, but will charge for sketches.

How many autographs can I get at once?

The max number of autographs is 5 per person when a virtual queue is in effect. Please remember all autograph prices are PER AUTOGRAPH, you get ONE autograph for the price shown.

If you want more than 5, then you can either go up when the queue is quiet and then the crew will normally allow you to have up to 7 or 8. Or simply queue multiple times and get up to 5 each time.

 

If you have a Diamond Pass and want more than the autographs included with your pass you can get them when you go through, but you will need to pay for the extras.

What ways can I pay for an autograph?

Cash - You pay the crew member at the guests desk.

Credit Card - You can pay for autographs by credit card at the photo shoot/ credit card sales desk. You will be buying show vouchers. These are not guess specific and come is various denominations (£5, £10, £20). You then use these vouchers like cash at the autograph desk.

What pictures will a guest have?

SM do not post what pictures a guest will have in advance. There are reasons for this that I'm not going to go into. When you get there you can ask to see the pictures and if there are none you like you could go and buy one. There are always lots of stalls with good quality 8x10 photos. Saying that it's always a good idea that if you want a specific image signed, get it in advance and bring it with you.

Are there any restrictions on what items can be signed?

It really depends on the guest. Some are very picky some aren't. Basically if you THINK there is a CHANCE the guest will not sign your item. e.g. It's not official, it's a nude/semi-nude picture. Then make sure you have a back up.

You may want to bring along another item or picture with you but do remember when you pay for an autograph you are entitled to one of the guests 8x10 pictures for free. So do take one, that way if the guest will not sign your item for whatever reason you have the picture to be signed instead.

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2.2 - Organising your day:
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I have an issue, what do I do?

If it's something minor, the first thing to do is talk to a member of the crew. They're pretty easy to spot and they'll do all they can to help. If they can't they'll escalate it.

If it's something pretty serious then go to the Organisers Booth. One of the shows organisers is always on hand there to sort out any problems you may have. Be it a problem with a stall holder, a crew member or a lost bag.

Sending Showmasters an email or posting on the forum later isn't very constructive as it's normally too late for them to do anything about it. Please do go straight to the organisers booth as soon as possible so that they have a chance to rectify the problem.

What's the basic layout of the hall for LFCC?

 

Please see http://showmastersonline.com/forums/index.php?showtopic=92509&hl=

Can I come and go as I want?

When you leave for the first time you will be given a stamp on the back of your hand so that you can leave and re-enter as many times as you like.

 

What are the guests like? A WARNING!!

The guests are only human. I'm not going to get into the "They get paid to be there they should be nice to everyone" argument. They have bad days just like the rest of us. Most of the guests are very nice and polite, but do be aware the guests will not always live up to your expectations and might be grumpy, not talkative or even just sign your picture without looking up at you. Basically it's always safer to start with low expectations rather than expecting the world and being upset when you don't get it.

Saying this though, don't forget that we all react better to a smile than a frown. Go up to the guest smiling and looking happy to meet them and you're more likely to get a good response in return.

What time do the guests arrive?

Normally they are there at opening, but can and does change.

What time do the guests have lunch?

Guests go for lunch anytime between about 12:00 and 14:00 for about an hour. So don't worry if they're not there. They'll be back.

What time do the guests stop signing?

As a norm if a guest is busy they will continue signing until the end of the show. But it is not a good idea to leave it this late. Sometimes if a guests queue goes quiet they will leave at about 16:30. So as a rule of thumb don't leave it until after 16:30 to join a guests queue.

One other thing to be aware of is guests will have talks and obviously this means they will have less time for signing, also you don't want to turn up when they've gone for their talk. So do check to see if a guest is doing a talk (Of course you may want to go to it).

 

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2.3 - Queuing inside and out:
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Where do I queue outside before the event, and how do the queues work?

 

A quick overview:

 

 

 

There will be 3 queues (you can't miss it), there will be signs on the doors as to which queue is to enter through which door.

Q1: Gold pass holders - purple cross on map

Q2: Standard Tickets. - red arrow on map. Entrance is named Olympia West.

Q3: YALC tickets - entrance through Olympia Reception.

 

Q1 will be let in first. Q2 is going into a pre-screened area, see this Topic.

http://showmastersonline.com/forums/index.php?showtopic=92565

 

Tickets will now be sold on the day too, entry from 10 AM. Entrance to be confirmed.

 

 

What are Virtual Queues and Virtual Tickets and how do they work?

To help cut down the amount of time you have to spend standing in a queue SM have introduced a virtual queuing system. When you go to meet one of the busier guests, instead of everyone standing in an "real" queue you will be handed a ticket with a number on it (your Virtual Ticket). This number is your position in the "virtual" queue. Only around 30 people stand in the "real" queue. You can join this "real" queue once your position in the "virtual" queue is reached. Think of it like taking a number in a doctors waiting room. You will know your position is reached when your Virtual Ticket number is called.

This system means once you have your VT for a guest you are free to wander around the event, join other queues and get other VTs.

This system is only used on the busier guests, for the quieter guests you will just join the "real" queue straight away.

Note: You do not pay for the Virtual Tickets they are free. You pay per autograph when you come back and join the "real" queue.

Note: Virtual Tickets are given out ONE PER PERSON, you will only be given one ticket. If you want to get a ticket for a friend there is nothing stopping you from joining the queue again and getting another ticket Just remember it will only be one ticket for each time you queue up.

Note: Only a ticket holder will be able to join the queue once their number is called. If you are planning to accompany someone (to take photographs or help carry bags, etc) you will still need a ticket, even if you are not planning on getting an autograph yourself. This does also apply to adults accompanying children.

Virtual Ticket numbers for guests will be announced (in batches of around 30) once the previous group of people in the "real" queue have their autographs.

Once your Virtual Ticket number is called you can then join the much smaller "real" queue. There will of course still be some queuing involved in the "real" queue! If you don't want to have to keep going back to the guests queue to see what number they are up to, you can check one of the white boards around the hall. These are kept up to date every 30 minutes or so.

The numbers shown are for any number UP TO that number. You can go up anytime after your number is called. So if you have ticket number 100 and the board is showing 200, this is fine, you haven't missed your turn.

Diamond Pass holders are called by numbers for the guest they have a Diamond Pass for. Should they miss this signing time they can join the end of the line for a guest at any time unless the crew has to cut the line off as explained above.

What time are Virtual Tickets given out?

Virtual Tickets start to be given out at the shows opening time and not before.

How much are Virtual Tickets?

You do not pay for the Virtual Tickets they are free. You pay per autograph when you come back and join the "real" queue.

Can I get a Virtual Ticket for a friend?

No, Virtual Tickets are given out ONE PER PERSON, you will only be given one ticket. If you want to get a ticket for a friend there is nothing stopping you from joining the queue again and getting another ticket Just remember it will only be one ticket for each time you queue up.

If I get a Virtual Ticket for a guest and don't get to see them can I use it the next day?

No, Virtual Tickets are only valid on the day you are given them.

 

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2.4 - Seeing the guests:
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Can I have a photo with a guest when I get an autograph and will the guests be doing personalisations?

The simple answer is "normally YES" but there is no guarantee of getting either, see below for more info.

Note: There is no extra charge for either.

The norm is posed photos - the guest gets up and puts there arm around you. Sometimes there will be a member of the crew there to take the photo for you. If not ask someone in the queue behind you.

If the guest is very busy a sign "No posed photos" will be put up at the end of the queue and behind the guest. You may take photos of the guest whilst they are signing your item but the guest will not pose with you for a shot.

Sometimes there will be no photos. Again there will be a sign saying "No photos" at the end of the queue and behind the guest. This means no photos including from the queue. This can be because of time, but more likely at the request of the guest.

As a norm guests do personalisations (i.e. add your name or a quote). However again sometimes it is necessary for there to be no personalisations. Due to the guest being busy etc. If for any reason a guest is not doing personalisations there will be a sign up at the end of their queue and behind them at the signing desk.

The signs (photo and personalisations) can and do change thoughout the day, so do check for the signs when you go up to get your autograph, as they may have changed since you got your VT.

Please do remember that the signs are there for a reason, don't try and ignore them because the crew will have to intervene and it can get very embarrassing for all (especially the guest).

If you know you're going to want items personalised it's a really good idea to bring a piece of paper with your name clearly written/printed on it. This way you can give it to the guest and there is no chance of spelling mistakes.

Can I go up with my friend/partner/child to see the guest, I'm not getting an autograph?

The answer is yes. But please be aware that if it is not an open queue you WILL need your own VT. Without a VT you will not be allowed to join the queue with your friend/partner/child. They are free so please make sure you take one when your friend/partner does. This does also apply to adults accompanying children.

Can I see a guest without paying for an autograph?

Note: This applies to both having a chat or just taking a photo!

Firstly the best thing to do is (as above) to go up with someone that is getting an autograph. Please be aware that if it's not an open queue you will need your own VT to join the queue.

If you don't have someone who's getting an autograph to go up with, then the follow guide lines apply:

For guests with a separate photo table, as long as they have no queue, please go and ask the member of crew at the end of the queue, or on the photo table. The crew will be able to tell you at the time if it's OK for you to go and speak to the guest.

For minor guests without a separate photo table feel free to chat to the guest, but again only if there is no queue.

Three things to remember if you're going up without someone buying an autograph:

1: Paying customers have priority, so if you're talking to a guest and a paying customer arrives you should move along straight away.

2: Virtual Tickets are for people wanting autographs, please don't take them if you just want to meet the guest. Even with a VT you will not be allowed into the queue without paying for an autograph. As I've said above if there is NO queue then you can ask if it's OK.

3: The show is there to make money, it's how we get such good guests in the first place. So do not take it personally if the crew says no. There can be reasons that are not obvious to you as to why they've had to say no.

What should I say to a guest and how should I act?

The main thing to remember is THEY ARE ONLY HUMAN. Yes they've been on TV or in a film but they're no different to you or I. What would you say to someone you meet in the pub? Just be yourself.

So a good start is:

Hi, I'm YOUR NAME. It's nice to meet you, how are you today?

Not a good start:

Wibble...*stare*...*giggle*...*run*

How friendly you can or should be with the guests is obviously a personal thing to both you and the guest. Like with anyone you meet you can normally gauge if someone is going to like personal interaction or not. Just use your common sense. If the guest looks happy and bouncy and you want to hug or kiss the guest. Ask nicely and maybe you'll be lucky. Pretty much all the guests are happy to shake your hand, so just put it out there

You may have a specific question you want to ask. Just ask it.
If not, you can always use the old tried and tested ones:

What are you working on at the moment?
Did you enjoy working on xxxxxx?
Do you keep in touch with anyone from xxxxxx?
What's your favourite episode/scene from xxxxxx?
Do you enjoy doing events like this?
If they're from the US - How do the UK events compare to the US ones?

If you hadn't guessed you may want to replace xxxxxx with the name of the film or program you liked them in

Can I give a guest a present?

There is no problem with giving gifts. Please do be aware that the guests rarely take these things with them when they leave.

Basically don't waste your money on anything too expensive. Either go for something they may like to eat or drink (sweets, chocolate, beer, but not home made things as they're unlikely to eat them as they won't know what's in them). Or give them something different and personal. I know one girl on here that gives people vegetables. Sounds odd but they remember her and that's the point really, you want them to remember you from the crowd.

Trust me you'll get the same positive reaction out of a £1 bag of sweets or a 4 pack of beer as you will out of a £10 generic teddy bear and they're more likely to enjoy the sweets, than to take the bear home.

 

 

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2.4 - Miscellaneous Info:
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Is there a cloakroom/place to store bags?

Yes, the venue runs such facilities. Please follow the signs. One of the rooms is on the first floor near the elevators. The usual charge is 1 Pound per item, 2 Pounds for larger items.

 

I have a weekend ticket. Do I have to get my ticket checked daily?

No, wristbands are being handed out the first time you enter. Just show your wristband for entry on the other days.

 

 

Click on arrow to return to main post 1978191[/snapback]

Edited July 28, 2016 by Queen_Sindel

[Queen_Sindel]

3 - PHOTO SHOOTS:

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What photo shoots are there and how much are they?

http://showmastersonline.com/forums/index.php?showtopic=90956

A schedule will be posted about a week before the Show.

Photo session tickets are separated in batches. For the busy sections the will be called in batch order.

How it works:

1) Photo session tickets are split in different batches. For larger photo sessions you will be called in batches, usually batches of 100. Diamond Passes will go through first for the Diamond Guests.

Gold Passes get priority after Diamond Passes and are called first for all non Diamond Guest shoots.

If you have a Gold or Diamond Pass Pass and arrive after the shoot has started let crew know. Theyll sort you in accordingly.

For extremely busy photo shoots where there are 2 shoots, one in the morning and one in the afternoon. Usually the first 4 or 5 batches will be called in the morning and the remaining ones in the afternoon. If you have tickets in the batch 1 to 5 range you can still go in the afternoon section. If you have a ticket for the afternoon session and can not make the afternoon session please talk to the crew and they will try and help.

2) Your photo will be taken by a professional photographer.
3) The shot will be taken in front of a backdrop and with lighting to ensure the best possible image.
4) You will be standing beside the guest, and not leaning over a table.
5) Your picture will be a 6 by 9 colour photo and, all being equal, should be ready for collection as you leave the photo shoot area.
5) All of this combined should provide you with something unique and special.

Tickets for the prop photo sessions are not available in advance, you just queue up on the day and pay.

Current prop photos announced:

Iron Throne from Game of Thrones - price TBC

DeLorean from Back to the Future - Price TBC

Tardis Console - Price TBC

Emperor's Chair - Price TBC

Dredd Bike - Price TBC

 

The Areas for the prop shots are marked accordingly on the floor plan. Tardis Console and Emperor's Chair will be in the Green Screen Area.

What if I have a clash?

If you have a clash with a paid for talk or another photo shoot...

Talk to crew at the photo shoot and they will do their best to get you through as quickly as possible so you can get to your other activity.

If it's two photo shoots that are clashing, always go first to the photo shoot that starts first. If both start at the same time, go to the one that is shorter first.

Does this mean I can't take a picture of the guest during the autograph session?

No, there will be no restriction on taking posed photos at their autograph table because of the photo shoots. The photo shoot is purely an added extra for those that would like it.

There is of course the chance that due to time constraints or the guests wishes that posed photos will be stopped at their autograph table.

What happens if it doesn't come out for some other reason?

You will go back in and have a retake.

Where will it be?

They will be within the main hall. Maps will be available on the day.

Where do you get the tickets?

Pre-sold from the online shop or at the show if any are still available.

How many tickets can I buy at once?

There is no limit on the number you can buy. You can buy more than 1, i.e. for friends or others without internet access.

Although if you're thinking you'll buy 20 to get more time with the guest(s), you should remember that its the moving people in and out of shot which takes time - photographing two stationery people 20 times takes a lot less time than photographing 20 different couples.

Can my friend and I both be in the same picture?

The simple answer is yes, but you will both have to have a ticket. It is one ticket per person! You can then pose together in two photos and one copy of each will be developed. Children need their own tickets unless they're little and we are talking babes in arms.

If you buy only one ticket you CAN NOT have two people in the one shot!

Note: No more than 2 people will be allowed in the shot.

Can I order extra prints?

Not at the show. The photoshoot images will be available to buy as JPEGs after the show. If you buy your JPEG you can of course use it to get extra prints.

What time will the prints be ready?

As you leave the photo shoot area. We use instance printing.

How many tickets will be sold?

Anywhere between 20 and 1000 depending on the guest.

Can I ask for an autograph during the photo shoot?

The simple answer is no, the photo shoots operate very quickly, as a general rule you will have the opportunity to say a quick hello to the guest before the picture is taken and the next person is brought forward.

The Small Print:
Showmasters reserves the right to refuse anyone from taking part in the photo shoot; if payment has already been made then we will refund them.

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Edited July 26, 2016 by Queen_Sindel

[Queen_Sindel]

4 - TALKS:

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What talks will there be?

TBC - A thread will be posted in the LFCC 2016 forum area once the schedule is confirmed - http://showmastersonline.com/forums/index.php?showforum=327

Each free talk is usually for half an hour, with a gap afterwards to allow the hall to empty and the next audience to be seated. Paid for talks last about 45 minutes. Every person, children included, will need a ticket to attend the talks on the main stage.

 

Where do I get talk tickets from?

FREE talks do not require a ticket, they are first come first served.

PAID talk tickets will be on sale from the on-line store. Any not sold in advance will be sold on the day from the sales desks.

 

Gold Pass holders: Paid for tickets are included as long as no promotional talks or talks of Diamond Pass guests.

 

Diamond Passes only grant access to the talks in their respective Diamond Pass package. If the passholders wish to attend other talks they need to pick up respectively buy tickets.

How much are the talks?

Famke Janssen - 20 pounds

Jeremy Renner - 20 pounds

Rutger Hauer - 15 pounds

BIG Game of Thrones talk - 25 pounds

Dolph Lundgren - 20 pounds

Dominic Monaghan & Harold Perrineau - 20 pounds

Mads Mikkelsen - 20 pounds

Ron Perlman - 20 pounds

Tobin Bell - 10 pounds

 

More talks TBC

All other talks are free.

Where will the talks be?

They will be held on site, the talk areas will be clearly shown on the show layout.

Are the talk tickets seat numbered?

PAID talks:

 

In Diamond pass talks there will be a reserved area at the front.

After Diamond is in Gold Passes will be seated. Once the Gold Passes are in that area is considered the Gold Seating area.

Then the remaining tickets will enter in batch order.

 

Please note: the system may change from batch order to first come, first served on the day if needed.

 

What time should I get to a talk?

If you want to sit in the front 3-4 rows (after the Gold area) you need to be there about 30 minutes before the talk.

Can I stay in my seat if I have a ticket for the next talk?

Sorry but no. The talk area will be emptied before the next talk begins. Although this may seem unfair to someone who is in the previous talk and wants to see the next talk, it would be equally unfair for someone who only wants to see the second talk to end up at the back of the area even though they have been queuing for half an hour. It's swings and roundabouts I'm afraid.

Can I get autographs at the talks?

No, it is a talk only. The main event is for autographs.

Can I have photos with the guests at the talks?

No. This is what photo shoots are for.

 

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[Queen_Sindel]

5 - DISABLED INFO:

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Should you require any extra assistance at this event, please send an e-mail to extrahelp@showmastersevents.com explaining your situation. They will then get back to you to discuss how we can help.

[Queen_Sindel]

And here we go...

[Raylenth]

Looks good, only think I think is missing is in the photo sessions section is a Q & A about getting autographs during the photo sessions. Please delete this if you want.

Edited July 4, 2016 by Raylenth

[StuartG2198]

Looks good, only think I think is missing is in the photo sessions section is a Q & A about getting autographs during the photo sessions. Please delete this if you want.

I've added a couple of lines on this in, thanks Reylenth :)

Edited July 4, 2016 by StuartG2198

[lingham]

It links to LFCC 2015 if thats an issue?

[Queen_Sindel]

What links to LFACC 2015? It may be my phone going mad, but I see all correct links.

[Wrong Name]

It looks like all the "Click on arrow to go to this section" links to the 2015 FAQ

[Stenun]

Just a small point but the phrase "minor guest" seems a bit dismissive, bordering on insulting?

 

How about "more niche guest" or "non-headline guest" or "cult guest"?

 

Not an important issue, to be sure, but just thought I'd mention it. :-)

[RoryMcGarrett]

What about kids? If someone is with a toddler or something do they still need two tickets? Asking for a friend

[Khalessi Kate]

Child ticket is from 4 - 12 years of age

Hope that helps

[Wrong Name]

What about kids? If someone is with a toddler or something do they still need two tickets? Asking for a friend

Do you mean for photos? If so, then the rule is babes in arms are free. A toddler is a bit on the line, so I'm not 100% sure but they may well need their own ticket.

Edited July 4, 2016 by Wrong Name

[Queen_Sindel]

What about kids? If someone is with a toddler or something do they still need two tickets? Asking for a friend

 

 

Child ticket is from 4 - 12 years of age

Hope that helps

 

Entry tickets as above, under 4 are free. Photos: only babes in arms need no ticket. *goes to add*

[Queen_Sindel]

It looks like all the "Click on arrow to go to this section" links to the 2015 FAQ

 

Thanks. I was searching through all links posted and thought something is wrong there.

[Littlemisstrouble6179]

Great job very informative

[FurryHamster]

Hi, an excellent selection of information for newbie and repeat visitors - a question for the Show Info section - is there a 'bag drop' or cloakroom area?

Edited July 4, 2016 by FurryHamster

[Queen_Sindel]

Hi, an excellent selection of information for newbie and repeat visitors - a question for the Show Info section - is there a 'bag drop' or cloakroom area?

 

Yes, run by the venue.

[SMD1984]

How about adding information for people who have bought Diamond pass/passes and how they would receive them either by post (with an eta) or at the event?

 

I have read a lot of people asking about it. It might be an idea to add it to the faq's.

[Queen_Sindel]

How about adding information for people who have bought Diamond pass/passes and how they would receive them either by post (with an eta) or at the event?

 

I have read a lot of people asking about it. It might be an idea to add it to the faq's.

 

I can only add information that I have I'm afraid. I currently only know that they should be mailed, but "should" isn't really a definite answer. I most definitely do not have at eta.

 

The Diamond Pass holders enquiring with the store were told they'd be contacted on how to get the pass. When that happens I should get confirmed info as well.

[lingham]

It looks like all the "Click on arrow to go to this section" links to the 2015 FAQ

 

What he said :)

[Queen_Sindel]

 

It looks like all the "Click on arrow to go to this section" links to the 2015 FAQ

 

What he said :)

 

 

Already fixed when he said it.