Jump to content

Guest cancellations


Recommended Posts

2 minutes ago, posey1234 said:

Why if a guest cancels u can no longer get a refund u have got to email them instead of getting vouchers I would have happily got vouchers to spend on other guests complete joke

I think it depends on the guest.  For the ones where it's a full cancellation, I'm sure they said you don't need to email that they will issue them.  The problem there is that they didn't so people emailed to ask for them so they could use them for the show, but they should do with the rest when they are back in the office.

 

If it's a guest moving to a different show, they will transfer tickets automatically to that one, so you have to email for vouchers if you don't want them transferred.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...