robmoriarty Posted June 10, 2022 Share Posted June 10, 2022 Hi, I'm trying to use a DST refund voucher which is valid until 12 November 2023 for £15 to offset the cost of my entry ticket for LFCC for next month. But when I put the code in on the eventbrite promo code field it says "Sorry that code is invalid". Am I doing something wrong? Link to comment Share on other sites More sharing options...
Raylenth Posted June 10, 2022 Share Posted June 10, 2022 I'd say to enter the code here to check the balance, if it's still saying it's not valid and won't let you put it into the shop you need to email Showmasters to have it reissued Link to comment Share on other sites More sharing options...
robmoriarty Posted June 10, 2022 Author Share Posted June 10, 2022 25 minutes ago, Raylenth said: I'd say to enter the code here to check the balance, if it's still saying it's not valid and won't let you put it into the shop you need to email Showmasters to have it reissued By here you mean on the forum? Link to comment Share on other sites More sharing options...
Raylenth Posted June 10, 2022 Share Posted June 10, 2022 14 minutes ago, robmoriarty said: By here you mean on the forum? No sorry Rob, I forgot to attach the link! https://giftup.app/place-order/5faf68d5-c327-449a-82aa-8c076c4bf51a?platform=Hosted 1 Link to comment Share on other sites More sharing options...
wjbleming Posted June 10, 2022 Share Posted June 10, 2022 17 minutes ago, Raylenth said: No sorry Rob, I forgot to attach the link! https://giftup.app/place-order/5faf68d5-c327-449a-82aa-8c076c4bf51a?platform=Hosted Tsk, silly Roy! 1 Link to comment Share on other sites More sharing options...
Raylenth Posted June 10, 2022 Share Posted June 10, 2022 2 minutes ago, wjbleming said: Tsk, silly Roy! It's you nagging me that's the problem! 1 Link to comment Share on other sites More sharing options...
wjbleming Posted June 10, 2022 Share Posted June 10, 2022 1 minute ago, Raylenth said: It's you nagging me that's the problem! Good! You need a good nagging! 1 Link to comment Share on other sites More sharing options...
robmoriarty Posted June 10, 2022 Author Share Posted June 10, 2022 58 minutes ago, Raylenth said: No sorry Rob, I forgot to attach the link! https://giftup.app/place-order/5faf68d5-c327-449a-82aa-8c076c4bf51a?platform=Hosted No gift card found. Well that's silly, is less than a year old! 2 Link to comment Share on other sites More sharing options...
Raylenth Posted June 10, 2022 Share Posted June 10, 2022 30 minutes ago, robmoriarty said: No gift card found. Well that's silly, is less than a year old! Definitely email them. I have seen other people say before that their vouchers didn't work and SM reissued them. Link to comment Share on other sites More sharing options...
Spacecadet is here Posted June 10, 2022 Share Posted June 10, 2022 Having the same trouble, I have a DST Voucher tried to use it in the shop and it says Invalid, Emailed SM but as usual Nothing heard and guess what.. with the Cancelations I am getting Vouchers.... I use to Back SM, But Sadly No more. They have become greedy and don't give a T... to their loyal customers. I can see this could be my last year supporting them. Very P*** Poor, 2 Link to comment Share on other sites More sharing options...
kittkarr Posted June 13, 2022 Share Posted June 13, 2022 Also my £55 dst entry voucher says invalid, I’ve emailed and no reply either Link to comment Share on other sites More sharing options...
Raylenth Posted June 13, 2022 Share Posted June 13, 2022 26 minutes ago, kittkarr said: Also my £55 dst entry voucher says invalid, I’ve emailed and no reply either They usually do get back to people but not necessarily quickly. I'd say leave it a few days and email again. Link to comment Share on other sites More sharing options...
ajknight1972 Posted June 19, 2022 Share Posted June 19, 2022 Trying to use the vouchers I do have, how do you 'pay' with multiple vouchers or cash and vouchers if the limit exceeds the voucher total? Link to comment Share on other sites More sharing options...
shakeYourGrooveThing Posted June 19, 2022 Share Posted June 19, 2022 3 hours ago, ajknight1972 said: Trying to use the vouchers I do have, how do you 'pay' with multiple vouchers or cash and vouchers if the limit exceeds the voucher total? remember u can only use 1 voucher at a time 1 Link to comment Share on other sites More sharing options...
andrewrolar Posted June 19, 2022 Share Posted June 19, 2022 (edited) Used that to check mine Cheers Edited June 19, 2022 by andrewrolar Link to comment Share on other sites More sharing options...
ajknight1972 Posted June 23, 2022 Share Posted June 23, 2022 On 6/19/2022 at 5:32 PM, shakeYourGrooveThing said: remember u can only use 1 voucher at a time Yeah, I never read the small print :-( I'd still like to pay cash and voucher though, that doesn't seem doable? Link to comment Share on other sites More sharing options...
CosmicAvatar Posted June 28, 2022 Share Posted June 28, 2022 On 6/13/2022 at 8:20 PM, kittkarr said: Also my £55 dst entry voucher says invalid, I’ve emailed and no reply either If if helps anyone waiting, I emailed last Thur (23rd) and got a reply today. Was querying the outstanding balance on my Robert Beltran DST voucher and asking after Roxann Dawson vouchers as I hadn't received anything post-cancellation. The very nice Felicity from the event shop combined them into a helpfully descriptive new voucher and sent it to me (so with luck I can now use it to buy a photoshoot at the LFCC). *cough* Link to comment Share on other sites More sharing options...
MVronsky78 Posted July 1, 2022 Share Posted July 1, 2022 I raised the 'invalid vouchers' issue with the pre-order shop last week, and Jason G confirmed "they are having problems". He offered to do my order manually for me and apply it to my voucher code, I'm still waiting to see if that will work. I suggest anyone having problems with the pre-order site should drop him an email, although at this late stage, I'd be surprised if SM manage to sort it out. Link to comment Share on other sites More sharing options...
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