melliott1963 Posted November 17, 2021 Share Posted November 17, 2021 Last year I purchased a Diamond Pass for Robbie Coltrane, plus 2 entry tickets for Saturday, all on the same order. I have subsequently received replacement tickets for this weekend’s event for the Diamond Pass and one of the entry tickets, but not my daughter’s ticket. I’ve tried contacting Showmasters but so far haven’t heard anything back (no surprise there!). What are the chances of my daughter being able to get in with the original ticket? Link to comment Share on other sites More sharing options...
Wrong Name Posted November 17, 2021 Share Posted November 17, 2021 Honestly, I’m not sure anyone other than SM can help I’m afraid. This year is strange due to the pandemic and I have no idea how they’re implementing things. Good luck! Link to comment Share on other sites More sharing options...
Peter Capaldi Fan Posted November 17, 2021 Share Posted November 17, 2021 Have you looked on Eventbrite? Although I have been sent re-dated tickets the new dates were showing for all tickets on Eventbrite. Hopefully SM will honour the tickets you have though Link to comment Share on other sites More sharing options...
Spacecadet is here Posted November 17, 2021 Share Posted November 17, 2021 32 minutes ago, melliott1963 said: Last year I purchased a Diamond Pass for Robbie Coltrane, plus 2 entry tickets for Saturday, all on the same order. I have subsequently received replacement tickets for this weekend’s event for the Diamond Pass and one of the entry tickets, but not my daughter’s ticket. I’ve tried contacting Showmasters but so far haven’t heard anything back (no surprise there!). What are the chances of my daughter being able to get in with the original ticket? If you have Printed tickets and the Original Emails... Go to the Original Email Ticket you bought (Entrance ticket) Scroll down on the ticket until you see Order Summary.... Highlighted is Manage and View which you can Click on... Click this and then print Tickets it will show your Entry Tickets with old 2020 Date but underneath that will be the New Date. Print this out and hopefully it works. This is what I have done. If you are doing it on a Mobile then Try it as I have not tried it on a Mobile. Hooves cant press the buttons.. Let me know if it works and Hope that Helps. Good Luck Link to comment Share on other sites More sharing options...
melliott1963 Posted November 17, 2021 Author Share Posted November 17, 2021 I’ve got the original Ticket from Eventbrite. Whilst the ticket says “Adult Entry Saturday 25th July 2020”, underneath it says date, which is “Fri, 19 Nov - Sun, 21 Nov 2021”, so hopefully it will be OK. It’s just strange that my other ticket has been fully updated. Link to comment Share on other sites More sharing options...
melliott1963 Posted November 18, 2021 Author Share Posted November 18, 2021 Quick update. My daughter’s amended ticket arrived by email today Link to comment Share on other sites More sharing options...
Moderators krisieeh Posted November 18, 2021 Moderators Share Posted November 18, 2021 3 hours ago, melliott1963 said: Quick update. My daughter’s amended ticket arrived by email today I’m glad this has now been sorted for you :-) Link to comment Share on other sites More sharing options...
defender05 Posted November 19, 2021 Share Posted November 19, 2021 Does the date on ticket matter, mine has both the original date and underneath the shows dates for November? Link to comment Share on other sites More sharing options...
LindaAbish1706 Posted November 19, 2021 Share Posted November 19, 2021 30 minutes ago, defender05 said: Does the date on ticket matter, mine has both the original date and underneath the shows dates for November? I messaged Showmasters on Facebook last week as mine say the same. They said it won’t be a problem and tickets will still work. Link to comment Share on other sites More sharing options...
melliott1963 Posted November 19, 2021 Author Share Posted November 19, 2021 5 hours ago, defender05 said: Does the date on ticket matter, mine has both the original date and underneath the shows dates for November? This is how my tickets originally looked. Both my entry tickets have, this week, now been replaced. However, at the same time, I’d ordered a Robbie Coltrane Diamond Pass. This ticket hadn’t been updated. When I went to collect it today, it failed to scan. Fortunately, they seemed to be aware there might be a problem and the person just wrote Robbie’s name on a blank Diamond Pass for me. So you may find that your old tickets won’t scan tomorrow and your entry could be delayed. Does your ticket say “London Film & Comic Con Summer” or just “London Film & Comic Con”? If it’s the first one, then be prepared for it not to scan. Link to comment Share on other sites More sharing options...
defender05 Posted November 20, 2021 Share Posted November 20, 2021 I have two with the Summer 2020 9n them and one without that says it a free one. I will take them all and see what happens. Link to comment Share on other sites More sharing options...
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