Jump to content

Answers to FAQ


Recommended Posts

Some things are in the FAQ Section so please also look there before posting. If what you want to know isn't there or below, please do have a look at the previous threads to make sure it's not been asked and answered before. If not then please post I'm sure someone will know the answer

What I've tried to do is fill in some of the gaps:

If there's a quick answer I've given it in this first post. See the following sections for further information on each question.

1 - BEFORE THE SHOW:

 

It's my first LFCC I have no idea what I should do...HELP?

1.1 - Show Info:
When is it?
What are the opening times?
Where is it?
How much is?
Will there be any more guests?
Can I pre-order an autograph, as I can't make it to the show?

1.2 - Ticket info:
Can I buy entry and talk tickets in advance?

What is included in the Gold Pass?

What is included in the Diamond Passes?

Is it worth pre-booking a ticket?
What cards are taken at the online shop?

 

2 - ON THE DAY:

 

2.1 - Autograph info:
How much are the guests autographs and what days will they be there?
How much are the 8x10 pictures that the show provides?
Is there a lower price for autographs on personal items?
How many autographs can I get at once?
What ways can I pay for an autograph?
What pictures will a guest have?
Are there any restrictions on what items can be signed?

2.2 - Organising your day:
I have an issue, what do I do?
What's the basic layout of the hall for LFCC?
Can I come and go as I want? - Yes
What are the guests like? A WARNING!!
What time do the guests arrive?
What time do the guests have lunch?
What time do the guests stop signing?

2.3 - Queuing inside and out:
Click on arrow to go to this section
Where do I queue outside before the event, and how do the queues work?
What are Virtual Queues and Virtual Tickets and how do they work?
What time are Virtual Tickets given out?
How much are Virtual Tickets?
Can I get a Virtual Ticket for a friend?
If I get a Virtual Ticket for a guest and don't get to see them can I use it the next day?

2.4 - Seeing the guests:
Can I have a photo with a guest when I get an autograph and will the guests be doing personalisations?
Can I go up with my friend/partner/child to see the guest, I'm not getting an autograph?
Can I see a guest without paying for an autograph?
What should I say to a guest and how should I act?
Can I give a guest a present?

2.5 - Miscellaneous Info:
Is there a cloakroom/place to store bags?

Cosplay Info
 


3 - PHOTO SHOOTS:

 

What photo shoots are there and how much are they?
How it works!
What if I have a clash?
Does this mean I can't take a picture of the guest during the autograph session?
What happens if it doesn't come out for some other reason?
Where will it be?
Where do you get the tickets?
How many tickets can I buy at once?
Can my friend and I both be in the same picture?
Can I order extra prints?
What time will the prints be ready?
How many tickets will be sold?
The Small Print

4 - TALKS:

 

What talks will there be?
Where do I get talk tickets from?
When do talk tickets start being given out?
Can I get my friend a ticket, or do they have to queue up as well?
How much are the talks?
How many talk tickets are there and how fast do they go?
I'm only going on Sunday, will all the tickets go on Saturday for the Sunday talks?
Where will the talks be?
Are the talk tickets seat numbered?
What time should I get to a talk?
Can I stay in my seat if I have a ticket for the next talk?
Can I get autographs at the talks?
Can I have photos with the guests at the talks?

 


5 - DISABLED INFO:

 

Advice for disabled people who are planning to attend an event!

 

UPDATES and COMMENTS:

If you have any new questions or think something I've put is incorrect please do post so that I can keep this as accurate as possible.

Also if it's helped you please post. It'll be nice to know it's been worth doing.

 

  • Like 2
Link to comment
Share on other sites

1 - BEFORE THE SHOW:


It's my first LFCC I have no idea what I should do...HELP?

The main thing is don't be too worried and don't panic. Some people see 15-25 guests in a day. Yes there are queues but if you're sensible about it you will see everyone you want to. You just need to make sure you get there at a reasonable time if you want to see any of the big stars.

The basic plan:

1: Make a list of who you want to see from the
LFCC website

2: Sort that list on who you think will be the busiest. So most popular first. You may have someone that's not so popular but you REALLY want to meet so you bump them up the list. It's also a good idea to try and group guests from the same film/series together as they will very likely be sat next to each other.

3: Try and get to the Show for the opening time. And an hour before the opening time if you have 3 or 4 big names on your list.

4: Once you get in, don't look at the stalls. Go straight to the ends of the queues in the order on your list and get the Virtual Tickets (VTs are explained below).

Note: With some minor guests they won't have VTs. Don't worry about this it's because they won't have much of a queue all day. You can come back at anytime to get them.

5: Go buy any extra photo shoots or paid for talk tickets you need.

6: Once you have VTs for everyone you want, your photo shoot tickets you can then relax, walk around the stalls and get a coffee.

7: Wait for your VT numbers to come up. When they do, go get those autos


Note: If you know you're going to want items personalised it's a really good idea to bring a piece of paper with your name clearly written/printed on it. This way you can give it to the guest and there is no chance of spelling mistakes.

Note: As a lot of the guests are £15 SM run out of £5 notes very quickly. So it's always very helpful if you bring along as many £5s as you can.

Note: Some guests will have talks and obviously this means they will have less time for signing, also you don't want to turn up when they've gone for their talk. So do check to see if a guest is doing a talk (Of course you may want to go to it).


*****************************************************************************
1.1 - Show Info:
*****************************************************************************

When is it?

27th-29th July 2018

What are the opening times?

Friday - 10am - 7pm
Saturday - 9am to 7pm
Sunday - 9am to 6pm

************************************************************************

Pre-Show-Pass-Pickup!!

When: THURSDAY 26TH JULY

Where: Grand Hall Entrance – Olympia Way – opposite Kensington Olympia Station

What: Gold Pass, Diamond Pass, 3 Day Tickets, 3 Day YALC pass Collection.

All of the above passes can be collected at the above entrance between 3pm and 8pm.

The show is not open on this day so there no access to any of the halls. Pass collection will be on a first come first served basis.

************************************************************************



Where is it?

Olympia, London - http://www.londonfilmandcomiccon.com/index.php/2014-09-29-15-24-14/venue

How much is entry?


Please see the ticket store.
https://www.eventbrite.co.uk/e/london-film-comic-con-summer-2018-tickets-38035844234?aff=eac2

Will there be any more guests?

There is normally a minimum of 80 guests at the show.

Please don't post "Is that all the guests?" as SM will never say YES. As there is always the chance of extra guests at the last minute. So please don't ask.

Can I pre-order an autograph, as I can't make it to the show?


http://www.showmasterssales.com/

*****************************************************************************
1.2 - Ticket Info:
*****************************************************************************

Can I buy entry and talk tickets in advance?

https://www.eventbrite.co.uk/e/london-film-comic-con-summer-2018-tickets-38035844234?aff=eac2

Apart from any paid talks, talk tickets are free but available only at the event itself, from the talk area.

What is included in the Standard Gold Pass?

- Entry for all 3 days. You will be getting access to the Venue 5 minutes before General Entry, (This will give you a head start on picking up VQ tickets).
- Access to and priority seating in all talks free and paid (this does not include the Talks of Diamond Guests, these have to be paid separately, and possibly some promotional talks): In Diamond Pass Talks you will be seated behind the Diamond Pass holders.                                                                                                                                                                    - The Gold Pass also includes 2 vouchers for Diamond Pass Talks up to a value of 30 Pounds each.
- Gold pass can be used instead of a virtual queue ticket.  You can join the back of any Virtual Queue, unless the queue has been closed because the guest is headed for a photo shoot etc. (Please note that this does NOT apply for Diamond Guests, where gold pass holders DO still require a VQ ticket.)
- Priority queuing for photo sessions. For Diamond Pass guests you will be called after the Diamond Pass holders.
- 1 voucher for a prop shoot for 10 Pounds (This is only a photo with the prop and can't be used for a prop shoot with a guest)
- 2 free autographs of guests charging 10 Pounds  - we intend to hand the vouchers out with the wristbands
- Gold Pass Goody Bag


What is included in the Diamond Pass?

Aiden Turner:

1 x Standard Photo Opportunity with Aiden Turner. Aiden Turner Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

1 x In-person autograph with Aiden Turner. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Aiden Turner Diamond Pass Holders will be called in batches. Your number can be found on your pass. Not all passholders may be called the first day.

1 x Diamond Pass Exclusive Aiden Turner Dog Tag


1 x Exclusive print.



Amber Rose Revah:

1 x Standard Photo Opportunity with Amber Rose Revah. Amber Rose Revah Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

1 x In-person autograph with Amber Rose Revah. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Amber Rose Revah Diamond Pass Holders will be called in batches. Your number can be found on your pass. Not all passholders may be called the first day.

1 x Seat at the Amber Rose Revah which will take place on day TBD. All Amber Rose Revah Pass holders will have reserved priority seating and do not need to purchase a separate ticket. Exact time of the talk will be confirmed closer to the event. Please check the website for details.

1 x Diamond Pass Exclusive Dog Tag




Christopher Eccleston:

1 x Standard Photo Opportunity with Christopher Eccleston. This is the only photo included with the Diamond Pass. Any other photo sessions can be purchased separately.

1 x In-person autograph with Christopher Eccleston. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Christopher Eccleston Diamond Pass Holders will be called in batches. Your number can be found on your pass. 

1 x Diamond Pass Exclusive Christopher Eccleston Dog Tag


1x Exclusive Mug



David Bradley:

1 x Standard Photo Opportunity with David Bradley. David Bradley Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

1 x In-person autograph with David Bradley. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however David BradleyDiamond Pass Holders will be called in batches. Your number can be found on your pass. Not all passholders may be called the first day.

1 x Diamond Pass Exclusive Davd Bradley Dog Tag


1 x Exclusive print



David Duchovny:

1 x Standard Photo Opportunity with David Duchovny. David Duchovny Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

1 x In-person autograph with David Duchovny. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however David Duchovny  Diamond Pass Holders will be called in batches. Your number can be found on your pass. Not all passes may be called the first day.

1 x Seat at the David Duchovny Talk on Saturday. All David Duchovny Diamond Pass holders will have reserved priority seating and do not need to purchase a separate ticket. Exact time of the talk will be confirmed closer to the event. Please check the website for details.

1 x Diamond Pass Exclusive David Duchovny Dog Tag


1 x Exclusive print


Isaac Hampstead Wright:

1 x Standard Photo Opportunity with Isaac Hampstead Wright. Isaac Hampstead Wright Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

1 x In-person autograph with Isaac Hampstead Wright. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Isaac Hampstead Wright  Diamond Pass Holders will be called in batches. Your number can be found on your pass.

1 x Diamond Pass Exclusive Isaac Hampstead Wright Dog Tag


1 x Exclusive print

 

Iwan Rheon:

1 x Standard Photo Opportunity with Iwan Rheon on Saturday. Iwan Rheon Diamond Pass Holders will have priority queueing. 

1 x In-person autograph with Iwan Rheon. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Iwan Rheon Diamond Pass Holders will be called in batches. Your number can be found on your pass. 

1 x Diamond Pass Exclusive Iwan Rheon Dog Tag


1 x Exclusive print

 

Jason Momoa:

1 x Standard Photo Opportunity with Jason Momoa. Jason Momoa Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

1 x In-person autograph with Jason Momoa. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Jason Momoa  Diamond Pass Holders will be called in batches. Your number can be found on your pass. Not all passes may be called the first day.

1 x Diamond Pass Exclusive Jason Momoa Dog Tag


1 x Exclusive print


Mark Henry:

1 x Standard Photo Opportunity with Mark Henry. Mark Henry Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

1 x In-person autograph with Mark Henry. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Mark Henry Diamond Pass Holders will be called in batches. Your number can be found on your pass. Not all passes may be called the first day.

1 x Seat at the Mark Henry talk which will take place on day TBD. All Mark Henry Diamond Pass holders will have reserved priority seating and do not need to purchase a separate ticket. Exact time of the talk will be confirmed closer to the event. Please check the website for details.

1 x Diamond Pass Exclusive Mark Henry Dog Tag


1 x Exclusive print



Meat Loaf:

1 x Standard Photo Opportunity with Meat Loaf. Meat Loaf Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

1 x In-person autograph with Meat Loaf. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Meat Loaf Diamond Pass Holders will be called in batches. Your number can be found on your pass. Not all passes may be called on the first day.

 

1 x Seat at the Meat Loaf talk which will take place on Sunday. All Meat Loaf Diamond Pass holders will have reserved priority seating and do not need to purchase a separate ticket. Exact time of the talk will be confirmed closer to the event. Please check the website for details.

1 x Diamond Pass Exclusive Dog Tag

1 x Diamond Pass Exclusive Mug

 

Megan Fox:

1 x Standard Photo Opportunity with Megan Fox. Megan Fox Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

1 x In-person autograph with Megan Fox. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Megan Fox Diamond Pass Holders will be called in batches. Your number can be found on your pass. Not all passes may be called on the first day.

1 x Seat at the Megan Fox talk which will take place on Sunday. All Megan Fox Diamond Pass holders will have reserved priority seating and do not need to purchase a separate ticket. Exact time of the talk will be confirmed closer to the event. Please check the website for details.

1 x Diamond Pass Exclusive Dog Tag

1 x Diamond Pass Exclusive Print

 

Miranda Richardson:

1 x Standard Photo Opportunity with Miranda Richardson. Miranda Richardson Diamond Pass Holders will have priority queueing. 

1 x In-person autograph with Miranda Richardson. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Miranda Richardson Diamond Pass Holders will be called in batches. Your number can be found on your pass. 

1 x Diamond Pass Exclusive Dog Tag

1 x Diamond Pass Exclusive Print

 

Nathalie Emmanuel:

1 x Standard Photo Opportunity with Nathalie Emmanuel. Nathalie Emmanuel Diamond Pass Holders will have priority queueing. 

1 x In-person autograph with Nathalie Emmanuel. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Nathalie Emmanuel Diamond Pass Holders will be called in batches. Your number can be found on your pass. 

1 x Diamond Pass Exclusive Dog Tag

1 x Diamond Pass Exclusive Print


If you want more autographs than covered by your Diamond Pass from a Diamond Pass guest you can get them when you go through with the pass, but you have to pay for the extras. You do not have to line up again. The maximum limit of 5 items still applies then.

 

Paul Wesley:

1 x Standard Photo Opportunity with Paul Wesley. Paul Wesley Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

1 x In-person autograph with Paul Wesley. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Paul Wesley Diamond Pass Holders will be called in batches. Your number can be found on your pass. Not all passes may be called on the first day.

1 x Seat at the Paul Wesley talk which will take place on Sunday. All Paul Wesley Diamond Pass holders will have reserved priority seating and do not need to purchase a separate ticket. Exact time of the talk will be confirmed closer to the event. Please check the website for details.

1 x Diamond Pass Exclusive Dog Tag

1 x Diamond Pass Exclusive Print

 

Pearl Mackie:

1 x Standard Photo Opportunity with Pearl Mackie. Pearl Mackie Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

1 x In-person autograph with Pearl Mackie. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Pearl Mackie Diamond Pass Holders will be called in batches. Your number can be found on your pass. Not all passes may be called on the first day.

1 x Seat at the Pearl Mackie talk which will take place on Saturday. All Pearl Mackie Diamond Pass holders will have reserved priority seating and do not need to purchase a separate ticket. Exact time of the talk will be confirmed closer to the event. Please check the website for details.

1 x Diamond Pass Exclusive Dog Tag

1 x Diamond Pass Exclusive Print

 

Peter Capaldi:

1 x Standard Photo Opportunity with Peter Capaldi. Peter Capaldi Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

1 x In-person autograph with Peter Capaldi. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Peter Capaldi Diamond Pass Holders will be called in batches. Your number can be found on your pass. Not all passes may be called on the first day.

1 x Seat at the Peter Capaldi talk which will take place on Sunday. Peter Capaldi Diamond Pass holders will have reserved priority seating and do not need to purchase a separate ticket. Exact time of the talk will be confirmed closer to the event. Please check the website for details.

1 x Diamond Pass Exclusive Dog Tag

1 x Diamond Pass Exclusive Print

1x Diamond Pass Exclusive Mug

 

Ray Park:

1 x Standard Photo Opportunity with Ray Park. Ray Park Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

1 x In-person autograph with Ray Park. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Ray Park Diamond Pass Holders will be called in batches. Your number can be found on your pass. Not all passes may be called on the first day.

1 x Seat at the Ray Park talk which will take place on Sunday. Ray Park Diamond Pass holders will have reserved priority seating and do not need to purchase a separate ticket. Exact time of the talk will be confirmed closer to the event. Please check the website for details.

1 x Diamond Pass Exclusive Dog Tag

1 x Diamond Pass Exclusive Print

 

Rory McCann:

1 x Standard Photo Opportunity with Rory McCann. Rory McCann Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

1 x In-person autograph with Rory McCann. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Rory McCann  Diamond Pass Holders will be called in batches. Your number can be found on your pass. Not all passes may be called the same day.

1 x Diamond Pass Exclusive Rory McCann Dog Tag

1x Diamond Exclusive Print

 

Steven Seagal:

1 x Standard Photo Opportunity with Steven Seagal. Ray Park Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

1 x In-person autograph with Steven Seagal. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Steven Seagal Diamond Pass Holders will be called in batches. Your number can be found on your pass. Not all passes may be called on the first day.

1 x Seat at the Steven Seagal talk which will take place on Saturday. Steven Seagal Diamond Pass holders will have reserved priority seating and do not need to purchase a separate ticket. Exact time of the talk will be confirmed closer to the event. Please check the website for details.

1 x Diamond Pass Exclusive Dog Tag

1 x Diamond Pass Exclusive Print

 

Tom Welling:

1 x Standard Photo Opportunity with Tom Welling. Tom Welling Diamond Pass Holders will have priority queueing. Please choose the day you want to have your photo taken at check out.

1 x In-person autograph with Tom Welling. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Tom Welling Diamond Pass Holders will be called in batches. Your number can be found on your pass. Not all passes may be called on the first day.

1 x Seat at the Tom Welling talk which will take place on Saturday. Tom Welling Diamond Pass holders will have reserved priority seating and do not need to purchase a separate ticket. Exact time of the talk will be confirmed closer to the event. Please check the website for details.

1 x Diamond Pass Exclusive Dog Tag

1 x Diamond Pass Exclusive Print

 

Tony Robinson:


1 x Standard Photo Opportunity with Tony Robinson on Saturday. Tony Robinson Diamond Pass Holders will have priority queueing. 

1 x In-person autograph with Tony Robinson. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Tony Robinson  Diamond Pass Holders will be called in batches. Your number can be found on your pass. 

1 x Diamond Pass Exclusive Tony Robinson Tag


1 x Exclusive print

 

Val Kilmer:

1 x Standard Photo Opportunity with Val Kilmer. Please choose the day you want to have your photo taken at check out.

1 x In-person autograph with Val Kilmer. This can be on either your own personal item or a 10x8 supplied by us. No virtual queue ticket is required, however Val Kilmer  Diamond Pass Holders will be called in batches. Your number can be found on your pass. Not all passes may be called the first day.

1 x Diamond Pass Exclusive Val Kilmer Dog Tag

1 x Exclusive print

 

Is it worth pre-booking a ticket?

The event has significantly grown in size. A ticket cap has been put in place due to that. Any tickets not sold out (entry, Diamond Pass, photo shoot, talks) will be on sale at the show.

At the end of the day it's up to you.

What cards are taken at the online shop?

VISA
Mastercard
Amex
Visa Debit

 

  • Like 1
Link to comment
Share on other sites

2 - ON THE DAY:


*****************************************************************************
2.1 - Autograph Info:
*****************************************************************************

How much are the guests autographs and what days will they be there?

 

If you have a Diamond Pass and want more than the autographs included with your pass you can get them when you go through, but you will need to purchase extras.
 

Info and Schedule for the YALC can be found here:

https://www.londonfilmandcomiccon.com/index.php/zones/yalc


What ways can I pay for an autograph?

Cash - You pay the crew member at the guests desk.

Credit Card - You can pay for autographs by credit card at the photo shoot/ credit card sales desk. You will be buying show vouchers. These are not guess specific and come is various denominations (£5, £10, £20). You then use these vouchers like cash at the autograph desk.

What pictures will a guest have?

SM do not post what pictures a guest will have in advance. There are reasons for this that I'm not going to go into. When you get there you can ask to see the pictures and if there are none you like you could go and buy one. There are always lots of stalls with good quality 8x10 photos. Saying that it's always a good idea that if you want a specific image signed, get it in advance and bring it with you.

Are there any restrictions on what items can be signed?

It really depends on the guest. Some are very picky some aren't. Basically if you THINK there is a CHANCE the guest will not sign your item. e.g. It's not official, it's a nude/semi-nude picture. Then make sure you have a back up.

You may want to bring along another item or picture with you but do remember when you pay for an autograph you are entitled to one of the guests 8x10 pictures for free. So do take one, that way if the guest will not sign your item for whatever reason you have the picture to be signed instead.


*****************************************************************************
2.2 - Organising your day:
****************************************************************************


I have an issue, what do I do?

If it's something minor, the first thing to do is talk to a member of the crew. They're pretty easy to spot and they'll do all they can to help. If they can't they'll escalate it.

If it's something pretty serious then go to the Organisers Booth. One of the shows organisers is always on hand there to sort out any problems you may have. Be it a problem with a stall holder, a crew member or a lost bag.

Sending Showmasters an email or posting on the forum later isn't very constructive as it's normally too late for them to do anything about it. Please do go straight to the organisers booth as soon as possible so that they have a chance to rectify the problem.

What's the basic layout of the hall for LFCC?



The 2018 layout should be confirmed the week of the show. For now please see the 2017 topic for reference.


Can I come and go as I want?

When you leave for the first time you will be given a stamp on the back of your hand so that you can leave and re-enter as many times as you like.



What are the guests like? A WARNING!!

The guests are only human. I'm not going to get into the "They get paid to be there they should be nice to everyone" argument. They have bad days just like the rest of us. Most of the guests are very nice and polite, but do be aware the guests will not always live up to your expectations and might be grumpy, not talkative or even just sign your picture without looking up at you. Basically it's always safer to start with low expectations rather than expecting the world and being upset when you don't get it.

Saying this though, don't forget that we all react better to a smile than a frown. Go up to the guest smiling and looking happy to meet them and you're more likely to get a good response in return.

What time do the guests arrive?

Normally they are there at opening, but can and does change.

What time do the guests have lunch?

Guests go for lunch anytime between about 12:00 and 14:00 for about an hour. So don't worry if they're not there. They'll be back.

What time do the guests stop signing?

As a norm if a guest is busy they will continue signing until the end of the show. But it is not a good idea to leave it this late. Sometimes if a guests queue goes quiet they will leave at about 16:30. So as a rule of thumb don't leave it until after 16:30 to join a guests queue.

One other thing to be aware of is guests will have talks and obviously this means they will have less time for signing, also you don't want to turn up when they've gone for their talk. So do check to see if a guest is doing a talk (Of course you may want to go to it).



****************************************************************************
2.3 - Queuing inside and out:
*****************************************************************************

Where do I queue outside before the event, and how do the queues work?

When: FRI 27TH, SAT 28TH AND SUN 29TH JULY

Where: Grand Hall Entrance – Olympia Way – opposite Kensington Olympia Station

What: Gold Pass Entrance
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Where: Olympia Main Reception – on Hammersmith Road

What: YALC Entrance

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Where: Olympia West Entrance – in Blythe Road

What: Extra Help Entrance for Day tickets & 3 Day Ticketholders

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Where: Olympia West - Gate H – in Blythe Road

What: Main Entrance – Day Tickets, 3 Day Tickets, Diamond Pass Collection and Pay On The Day (subject to availability)

************************************************************************

Olympia West Entrance and Gate H will open for queuing at the following times

Friday 8.00am

Saturday 7.00am

Sunday 7.30am

If you have a Gold Pass and Diamond passes - you should go to the Gold Pass entrance and your Diamond Passes will be held with your Gold passes. You do not need to go to both places.

If you have a YALC, or Gold ticket and require extra help, there will be extra help points at both of those entrances so you should go there first.

 

 What are Virtual Queues and Virtual Tickets and how do they work?

To help cut down the amount of time you have to spend standing in a queue SM have introduced a virtual queuing system. When you go to meet one of the busier guests, instead of everyone standing in an "real" queue you will be handed a ticket with a number on it (your Virtual Ticket). This number is your position in the "virtual" queue. Only around 30 people stand in the "real" queue. You can join this "real" queue once your position in the "virtual" queue is reached. Think of it like taking a number in a doctors waiting room. You will know your position is reached when your Virtual Ticket number is called.

This system means once you have your VT for a guest you are free to wander around the event, join other queues and get other VTs.

This system is only used on the busier guests, for the quieter guests you will just join the "real" queue straight away.

Note: You do not pay for the Virtual Tickets they are free. You pay per autograph when you come back and join the "real" queue.

Note: Virtual Tickets are given out ONE PER PERSON, you will only be given one ticket. If you want to get a ticket for a friend there is nothing stopping you from joining the queue again and getting another ticket Just remember it will only be one ticket for each time you queue up.

Note: Only a ticket holder will be able to join the queue once their number is called. If you are planning to accompany someone (to take photographs or help carry bags, etc) you will still need a ticket, even if you are not planning on getting an autograph yourself. This does also apply to adults accompanying children.

Virtual Ticket numbers for guests will be announced (in batches of around 30) once the previous group of people in the "real" queue have their autographs.

Once your Virtual Ticket number is called you can then join the much smaller "real" queue. There will of course still be some queuing involved in the "real" queue! If you don't want to have to keep going back to the guests queue to see what number they are up to, you can check one of the white boards around the hall. These are kept up to date every 30 minutes or so.

The numbers shown are for any number UP TO that number. You can go up anytime after your number is called. So if you have ticket number 100 and the board is showing 200, this is fine, you haven't missed your turn.


Diamond Pass holders are called by numbers for the guest they have a Diamond Pass for. Should they miss this signing time they can join the end of the line for a guest at any time unless the crew has to cut the line off as explained above.


What time are Virtual Tickets given out?

Virtual Tickets start to be given out at the shows opening time and not before.

How much are Virtual Tickets?

You do not pay for the Virtual Tickets they are free. You pay per autograph when you come back and join the "real" queue.

Can I get a Virtual Ticket for a friend?

No, Virtual Tickets are given out ONE PER PERSON, you will only be given one ticket. If you want to get a ticket for a friend there is nothing stopping you from joining the queue again and getting another ticket Just remember it will only be one ticket for each time you queue up.

If I get a Virtual Ticket for a guest and don't get to see them can I use it the next day?

No, Virtual Tickets are only valid on the day you are given them.



*****************************************************************************
2.4 - Seeing the guests:
*****************************************************************************

Can I have a photo with a guest when I get an autograph and will the guests be doing personalisations?

The simple answer is "normally YES" but there is no guarantee of getting either, see below for more info.

Note: There is no extra charge for either.

The norm is posed photos - the guest gets up and puts there arm around you. Sometimes there will be a member of the crew there to take the photo for you. If not ask someone in the queue behind you.

If the guest is very busy a sign "No posed photos" will be put up at the end of the queue and behind the guest. You may take photos of the guest whilst they are signing your item but the guest will not pose with you for a shot.

Sometimes there will be no photos. Again there will be a sign saying "No photos" at the end of the queue and behind the guest. This means no photos including from the queue. This can be because of time, but more likely at the request of the guest.

As a norm guests do personalisations (i.e. add your name or a quote). However again sometimes it is necessary for there to be no personalisations. Due to the guest being busy etc. If for any reason a guest is not doing personalisations there will be a sign up at the end of their queue and behind them at the signing desk.

The signs (photo and personalisations) can and do change thoughout the day, so do check for the signs when you go up to get your autograph, as they may have changed since you got your VT.

Please do remember that the signs are there for a reason, don't try and ignore them because the crew will have to intervene and it can get very embarrassing for all (especially the guest).

If you know you're going to want items personalised it's a really good idea to bring a piece of paper with your name clearly written/printed on it. This way you can give it to the guest and there is no chance of spelling mistakes.

Can I go up with my friend/partner/child to see the guest, I'm not getting an autograph?

The answer is yes. But please be aware that if it is not an open queue you WILL need your own VT. Without a VT you will not be allowed to join the queue with your friend/partner/child. They are free so please make sure you take one when your friend/partner does. This does also apply to adults accompanying children.

Can I see a guest without paying for an autograph?

Note: This applies to both having a chat or just taking a photo!

Firstly the best thing to do is (as above) to go up with someone that is getting an autograph. Please be aware that if it's not an open queue you will need your own VT to join the queue.

If you don't have someone who's getting an autograph to go up with, then the follow guide lines apply:

For guests with a separate photo table, as long as they have no queue, please go and ask the member of crew at the end of the queue, or on the photo table. The crew will be able to tell you at the time if it's OK for you to go and speak to the guest.

For minor guests without a separate photo table feel free to chat to the guest, but again only if there is no queue.

Three things to remember if you're going up without someone buying an autograph:

1: Paying customers have priority, so if you're talking to a guest and a paying customer arrives you should move along straight away.

2: Virtual Tickets are for people wanting autographs, please don't take them if you just want to meet the guest. Even with a VT you will not be allowed into the queue without paying for an autograph. As I've said above if there is NO queue then you can ask if it's OK.

3: The show is there to make money, it's how we get such good guests in the first place. So do not take it personally if the crew says no. There can be reasons that are not obvious to you as to why they've had to say no.

What should I say to a guest and how should I act?

The main thing to remember is THEY ARE ONLY HUMAN. Yes they've been on TV or in a film but they're no different to you or I. What would you say to someone you meet in the pub? Just be yourself.

So a good start is:

Hi, I'm YOUR NAME. It's nice to meet you, how are you today?

Not a good start:

Wibble...*stare*...*giggle*...*run*

How friendly you can or should be with the guests is obviously a personal thing to both you and the guest. Like with anyone you meet you can normally gauge if someone is going to like personal interaction or not. Just use your common sense. If the guest looks happy and bouncy and you want to hug or kiss the guest. Ask nicely and maybe you'll be lucky. Pretty much all the guests are happy to shake your hand, so just put it out there

You may have a specific question you want to ask. Just ask it.
If not, you can always use the old tried and tested ones:

What are you working on at the moment?
Did you enjoy working on xxxxxx?
Do you keep in touch with anyone from xxxxxx?
What's your favourite episode/scene from xxxxxx?
Do you enjoy doing events like this?
If they're from the US - How do the UK events compare to the US ones?

If you hadn't guessed you may want to replace xxxxxx with the name of the film or program you liked them in

Can I give a guest a present?

There is no problem with giving gifts. Please do be aware that the guests rarely take these things with them when they leave.

Basically don't waste your money on anything too expensive. Either go for something they may like to eat or drink (sweets, chocolate, beer, but not home made things as they're unlikely to eat them as they won't know what's in them). Or give them something different and personal. I know one girl on here that gives people vegetables. Sounds odd but they remember her and that's the point really, you want them to remember you from the crowd.

Trust me you'll get the same positive reaction out of a £1 bag of sweets or a 4 pack of beer as you will out of a £10 generic teddy bear and they're more likely to enjoy the sweets, than to take the bear home.



*****************************************************************************
2.4 - Miscellaneous Info:
*****************************************************************************

Is there a cloakroom/place to store bags?

Yes, the venue runs such facilities. Please follow the signs. One of the rooms is on the first floor near the elevators. The usual charge is 1 Pound per item, 2 Pounds for larger items.


I have a weekend ticket. Do I have to get my ticket checked daily?

No, wristbands are being handed out the first time you enter. Just show your wristband for entry on the other days.

 

I can't attend. Can I still obtain autographs?

Yes! Just visit the Website http://www.showmasterssales.com for the official preorder Service.

 

Cosplay Info

Please check this link: http://www.londonfilmandcomiccon.com/index.php/zones/cosplay-zone

  • Like 1
Link to comment
Share on other sites

3 - PHOTO SHOOTS:

What photo shoots are there and how much are they?

 

Photo session tickets are separated in batches. For the busy sections the will be called in batch order.
 

The 2017 schedule can be found here: 

How it works:

1) Photo session tickets are split in different batches. For larger photo sessions you will be called in batches, usually batches of 100. Diamond Passes will go through first for the Diamond Guests.


Gold Passes get priority after Diamond Passes and are called first for all non Diamond Guest shoots.

If you have a Gold or Diamond Pass Pass and arrive after the shoot has started let crew know. They'll sort you in accordingly.

For extremely busy photo shoots where there are 2 shoots, one in the morning and one in the afternoon. Usually the first 4 or 5 batches will be called in the morning and the remaining ones in the afternoon. If you have tickets in the batch 1 to 5 range you can still go in the afternoon section. If you have a ticket for the afternoon session and can not make the afternoon session please talk to the crew and they will try and help.

2) Your photo will be taken by a professional photographer.

3) The shot will be taken in front of a backdrop and with lighting to ensure the best possible image.
4) You will be standing beside the guest, and not leaning over a table.
5) Your picture will be a 6 by 9 colour photo and, all being equal, should be ready for collection as you leave the photo shoot area.
5) All of this combined should provide you with something unique and special.

Tickets for the prop photo sessions are not available in advance, you just queue up on the day and pay.

Current prop photos announced:

General Lee - 10 Pounds

Stranger Things, Alphabet / Joyce's living room prop photo - 10 Pounds



The Areas for the prop shots will be marked accordingly on the floor plan. Some shoots will be in the Green Screen Area.

 

What if I have a clash?

If you have a clash with a paid for talk or another photo shoot...

Talk to crew at the photo shoot and they will do their best to get you through as quickly as possible so you can get to your other activity.

If it's two photo shoots that are clashing, always go first to the photo shoot that starts first. If both start at the same time, go to the one that is shorter first.

If you have concerns about your photo shoot times please feel free to post on the schedule thread so a moderator or experienced user can advise you.  Please be sure to include as much information as possible including Guest, batch number, day and what the clash is.

Does this mean I can't take a picture of the guest during the autograph session?

No, there will be no restriction on taking posed photos at their autograph table because of the photo shoots. The photo shoot is purely an added extra for those that would like it.

There is of course the chance that due to time constraints or the guests wishes that posed photos will be stopped at their autograph table.

What happens if it doesn't come out for some other reason?

Before you leave the photo area, speak to a member of the crew, you will go back in and have a retake.

Where will it be?

They will be within the main hall. Maps will be available on the day.

Where do you get the tickets?

Pre-sold from the
online shop or at the show if any are still available.

How many tickets can I buy at once?

There is no limit on the number you can buy. You can buy more than 1, i.e. for friends or others without internet access.

Although if you're thinking you'll buy 20 to get more time with the guest(s), you should remember that its the moving people in and out of shot which takes time - photographing two stationery people 20 times takes a lot less time than photographing 20 different couples.

Can my friend and I both be in the same picture?

The simple answer is yes, but you will both have to have a ticket. It is one ticket per person! You can then pose together in two photos and one copy of each will be developed. Children need their own tickets unless they're little and we are talking babes in arms.

If you buy only one ticket you CAN NOT have two people in the one shot!

Note: No more than 2 people will be allowed in the shot.

Can I order extra prints?

Not at the show. The photoshoot images will be available to buy as JPEGs after the show. If you buy your JPEG you can of course use it to get extra prints. The cost per JPEG is 5 Pounds. In link for the download site will be posted on the Forum after the Event once all Pictures have been uploaded.

What time will the prints be ready?

As you leave the photo shoot area. We use instant printing.

How many tickets will be sold?

Anywhere between 20 and 1000 depending on the guest.

Can I ask for an autograph during the photo shoot?

The simple answer is no, the photo shoots operate very quickly, as a general rule you will have the opportunity to say a quick hello to the guest before the picture is taken and the next person is brought forward.

The Small Print:
Showmasters reserves the right to refuse anyone from taking part in the photo shoot; if payment has already been made then we will refund them.

   

Edited by Queen_Sindel
  • Like 1
Link to comment
Share on other sites

4 - TALKS:

What talks will there be?


Each free talk is usually for half an hour, with a gap afterwards to allow the hall to empty and the next audience to be seated. Paid for talks last about 45 minutes. Every person, children included, will need a ticket to attend the talks on the main stage.

 

Where do I get talk tickets from?

FREE talks do not require a ticket, they are first come first served.

PAID talk tickets will be on sale from the on-line store. Any not sold in advance will be sold on the day from the sales desks.

Gold Pass holders: Paid for tickets are included as long as no promotional talks or talks of Diamond Pass guests. Two vouchers for Diamond Pass talks up to 30 Pounds are included with your tickets.

Diamond Passes only grant access to the talks in their respective Diamond Pass package. If the passholders wish to attend other talks they need to pick up respectively buy tickets.

How much are the talks?
 

Saturday:

Dark Room - 10 Pounds 

David Duchovny - 20 Pounds       DIAMOND TALK

Pearl Mackie - 15 Pounds         DIAMOND TALK

Steven Segal - 15 Pounds        DIAMOND TALK

Tom Welling - 15 Pounds      DIAMOND TALK 

Martial Arts Demonstration & Jedi Choreography - 20 Pounds  AFTER SHOW TALK

 

Sunday:

Dark Room - 10 Pounds

Paul Wesley & Daniel Gillies - 10 Pounds     DIAMOND TALK

iZombie - 10 Pounds

Peter Capaldi - 25 Pounds    DIAMOND TALK

Mark Henry - 10 Pounds    DIAMOND TALK

Meat Loaf - 10 Pounds    DIAMOND TALK

Megan Fox - 20 Pounds    DIAMOND TALK

Ray Park - 20 Pounds    DIAMOND TALK

All guests appear subject to work commitments.


All other talks are free.

Where will the talks be?

They will be held on site, the talk areas will be clearly shown on the show layout.

Are the talk tickets seat numbered?

PAID talks:

In Diamond pass talks there will be a reserved area at the front.

After Diamond is in Gold Passes will be seated. Once the Gold Passes are in that area is considered the Gold Seating area.

Then the remaining tickets will enter in batch order.

Please note: the system may change from batch order to first come, first served on the day if needed.

 

What time should I get to a talk?

If you want to sit in the front 3-4 rows (after the reserved areas) you need to be there about 30 minutes before the talk.

Can I stay in my seat if I have a ticket for the next talk?

Sorry but no. The talk area will be emptied before the next talk begins. Although this may seem unfair to someone who is in the previous talk and wants to see the next talk, it would be equally unfair for someone who only wants to see the second talk to end up at the back of the area even though they have been queuing for half an hour. It's swings and roundabouts I'm afraid.

Can I get autographs at the talks?

No, it is a talk only. The main event is for autographs.

Can I have photos with the guests at the talks?

No. This is what photo shoots are for.

 

  • Like 1
Link to comment
Share on other sites

It is still on, yes. I'm sorry, I was waiting for some lists - including prop shoots - but they never made it to me. So some parts are what I plucked together from Facebook and Twitter. If something is missing (like this) I will add of Course.

  • Like 1
Link to comment
Share on other sites

18 minutes ago, Queen_Sindel said:

This question just came up yesterday:

The nearest one seems to be sold out already.

Thanks Sindel - is that for Sunday also?

I hate underground car parks as i usually scuff my alloys on the ridiculously narrow design

Link to comment
Share on other sites

On 14/07/2018 at 10:09 PM, Queen_Sindel said:

- Entry for all 3 days. You will be getting access to the Venue 5 minutes before General Entry, (This will give you a head start on picking up VQ tickets).

Hi, I appreciate that perhaps the Mods cannot answer this directly, but is this definitely going to be case this year and can this actually be extended to 10 minutes before general admission?There are two reasons for this:-

1) The location of the Gold Pass entrance is (if the layout is the same as last year) is the furthest away from the VQ ticket areas and requires the use of stair (of if mobility impaired, the lift). Given the no running rule (which is utterly understandable) it will take 5 minutes to traverse the ground floor and stairs. The General Admission entry was just below the stairwell last year and this led to the 'five minute advantage' being reduced to near zero. 

2) Will the staff manning the VQ ticket areas be fully aware that GP members are allowed tickets before the GA opening times? This did not occur last year for some queues, again leading to some very annoyed GP members being told to wait until the official opening time. 

3) Will the Olympia staff (and I appreciate that its not SM staff manning the doors) be aware of the GA admission and GP admission times? Last year, on the Saturday is became dangerous as the GA queues were let in early and there was pushing, shoving and angry exchanges, particularly on the stairs which are a pinch point for getting up to the first floor. Perhaps it can be suggested that the GA people are let in in batches to avoid 10,000 people pushing their way up a 20ft wide staircase like an army trying to get into Helms Deep?

4) Will those requiring extra help be let in earlier? e.g alongside the GP pass holders etc. When we did Collectormania earlier this year, those with accessibility issues and carers were allowed in about 10 minutes before the GA queues, which meant that we had the opportunity to get a lay of the land and get to somewhere reasonably quiet away from the GA entrance. As Im sure you;re aware, there are people for whom getting caught in large crowds with a lot of pushing and aggressive behaviour will be intimidating, or worse, may cause a panic or other sort of attack.

Sorry if its a bit long and rambling, or its not posted in the right section!

Edited by Tom Beaker
TYpo
Link to comment
Share on other sites

Very helpful information. I have a question that I can't find info on. Can someone please help?I have a capaldi diamond pass but am only attending Sunday. if my autograph batch was called on the Saturday, can I still use this on the Sunday? I've never done a diamond before and this is the first year I can't do all weekend. Same for diamond photoshoot as well please. Thank you.

Link to comment
Share on other sites

5 minutes ago, chewer said:

Very helpful information. I have a question that I can't find info on. Can someone please help?I have a capaldi diamond pass but am only attending Sunday. if my autograph batch was called on the Saturday, can I still use this on the Sunday? I've never done a diamond before and this is the first year I can't do all weekend. Same for diamond photoshoot as well please. Thank you.

Yes, you can go through any time after your number has been called with a Diamond even if it's next day (Unless the pass is Day specific).  they will start Sunday off calling from where they left off.  If they called all Diamonds on Saturday, Sunday will start with 'All Diamonds' then go to All diamonds and VQ's 1-30 ect

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...