homerj Posted July 7, 2018 Share Posted July 7, 2018 Looking at the way Eventbright works with refunds, it just got me thinking about the viability of doing something similar with pre orders? Eventbright refunds straight away - I think more people would use the pre ordering service if refunds were given as soon as the guests cancelled and not after the event. What do others think? Link to comment Share on other sites More sharing options...
homerj Posted February 20, 2019 Author Share Posted February 20, 2019 Any ideas if there is a phone number for pre orders? Yet again emails don't seem to be getting through Link to comment Share on other sites More sharing options...
Queen_Sindel Posted February 20, 2019 Share Posted February 20, 2019 No, there is no phone number. What's the issue? I can try give Jason a nudge. Link to comment Share on other sites More sharing options...
homerj Posted February 21, 2019 Author Share Posted February 21, 2019 Thanks - my brother is waiting for refunds for cancelled guests at London Film Fair Link to comment Share on other sites More sharing options...
Queen_Sindel Posted February 21, 2019 Share Posted February 21, 2019 I'm assuming he did not use your e-mail, or did you order for him and used his card? Link to comment Share on other sites More sharing options...
homerj Posted February 23, 2019 Author Share Posted February 23, 2019 No, no and he used his card. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted February 23, 2019 Share Posted February 23, 2019 Did you e-mail and ask or did he ask? It's just odds that you are both having issues. Or does he have a Hotmail address as well? If he's okay with you giving his order number I'll check with Jason. Link to comment Share on other sites More sharing options...
homerj Posted February 26, 2019 Author Share Posted February 26, 2019 On 23 February 2019 at 9:11 AM, Queen_Sindel said: Did you e-mail and ask or did he ask? It's just odds that you are both having issues. Or does he have a Hotmail address as well? If he's okay with you giving his order number I'll check with Jason. I'm emailing for him . I'll ask him tonight. Link to comment Share on other sites More sharing options...
homerj Posted March 1, 2019 Author Share Posted March 1, 2019 Hi Queen - my brother asked me to email. His order numbers are 15899572 and 16293533 Link to comment Share on other sites More sharing options...
Queen_Sindel Posted March 1, 2019 Share Posted March 1, 2019 I will ask Jason to get back to your brother. But as the event is on now this won't be before the middle of next week. Link to comment Share on other sites More sharing options...
homerj Posted March 6, 2019 Author Share Posted March 6, 2019 Thanks. Link to comment Share on other sites More sharing options...
homerj Posted March 12, 2019 Author Share Posted March 12, 2019 Hi Queen Sindel My brother had a reply on Thursday - nothing since, no refunds or answers to his queries. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted March 12, 2019 Share Posted March 12, 2019 There was an event on the weekend - albeit a smaller one, but an event. Everyone was busy. The website says this, with date March 6: http://www.showmasterssales.com/ I don't know what they asked from your brother, but if he doesn't have anything by the beginning of next week I will be happy to check again. Even if the refund was auctioned Thursday because of prior issues chances are that it's not showing on the bank statement yet. Banks like to play with refunds. Link to comment Share on other sites More sharing options...
homerj Posted March 20, 2019 Author Share Posted March 20, 2019 Thanks Queen - still no reply, no refunds or exchanges and very frustrated Link to comment Share on other sites More sharing options...
Queen_Sindel Posted March 21, 2019 Share Posted March 21, 2019 I nudged Jason again. Sorry so late, but seeing you didn't Reply I was hoping my Theory had been Right. Link to comment Share on other sites More sharing options...
homerj Posted March 22, 2019 Author Share Posted March 22, 2019 Thanks queen sindel. We await his reply Link to comment Share on other sites More sharing options...
Queen_Sindel Posted March 22, 2019 Share Posted March 22, 2019 I spoke to him earlier. He was offline almost a week due to illness. He was trying to locate that Thursday e-mail. It seems the ones sent since then got stuck somewhere. Link to comment Share on other sites More sharing options...
homerj Posted March 24, 2019 Author Share Posted March 24, 2019 Thanks queen. We await his reply to sort out refunds and missing items. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted March 27, 2019 Share Posted March 27, 2019 My understanding is that you have been in contact with him meanwhile. Hope everything is sorted now. Link to comment Share on other sites More sharing options...
homerj Posted March 27, 2019 Author Share Posted March 27, 2019 We have yes. And all sorted or in the process. Thanks for your help. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now