Baggieboi Posted May 23, 2018 Share Posted May 23, 2018 Hello.. need some help please We intend to goto collectormania next week. There is me and my partner and our 2 young kids. I don't seem to be able to purchase eary Bird tickets for 9am for us all? Can anyone help? Link to comment Share on other sites More sharing options...
Raylenth Posted May 23, 2018 Share Posted May 23, 2018 How do you mean, you have them in the basket but the order won't go through or can't see them or something else? They are still available in the shop Baggie. Link to comment Share on other sites More sharing options...
Baggieboi Posted May 23, 2018 Author Share Posted May 23, 2018 I can't see an option. I can a standard family ticket entry from 11am I can see early entry from 9am but no child or family option I can see weekend family option from 11am I want a weekend ticket to cover me and my 2 kids entry from 9am both days Thanks for your help Link to comment Share on other sites More sharing options...
Raylenth Posted May 23, 2018 Share Posted May 23, 2018 (edited) That's because they aren't an option I'm afraid, there is no Family Weekend early. You will need to select 4 weekend earlies in the weekend pass section - or depending on the ages of your children, 2 weekend earlies, if they are under 4. If they are over 4 then that is your only option, you will all need a ticket each. Edited May 23, 2018 by Raylenth Link to comment Share on other sites More sharing options...
Baggieboi Posted May 24, 2018 Author Share Posted May 24, 2018 11 hours ago, Raylenth said: That's because they aren't an option I'm afraid, there is no Family Weekend early. You will need to select 4 weekend earlies in the weekend pass section - or depending on the ages of your children, 2 weekend earlies, if they are under 4. If they are over 4 then that is your only option, you will all need a ticket each. Thanks for your help mate. Link to comment Share on other sites More sharing options...
jakeblue Posted May 24, 2018 Share Posted May 24, 2018 On another ticket related question (though I think I know the answer). If due to unforeseen circumstances i am unable to attend the show now (family issues) is there anyway of getting a refund on the tickets I've bought (entry and one photoshoot) Link to comment Share on other sites More sharing options...
Queen_Sindel Posted May 24, 2018 Share Posted May 24, 2018 3 minutes ago, jakeblue said: On another ticket related question (though I think I know the answer). If due to unforeseen circumstances i am unable to attend the show now (family issues) is there anyway of getting a refund on the tickets I've bought (entry and one photoshoot) Unfortunately you do know the correct answer likely... there is no way, sorry. Link to comment Share on other sites More sharing options...
jakeblue Posted May 24, 2018 Share Posted May 24, 2018 37 minutes ago, Queen_Sindel said: Unfortunately you do know the correct answer likely... there is no way, sorry. No worries, these things can't be helped. On another note i ordered tickets for my sister and nephew and put the wrong details on a photoshoot. I did email the shop but have not heard back. The ticket is valid just in the wrong name, is this ok? Link to comment Share on other sites More sharing options...
Queen_Sindel Posted May 24, 2018 Share Posted May 24, 2018 What do you mean with "wrong Details?" You mean ticket is for your nephew and you put your sister's Name? Link to comment Share on other sites More sharing options...
Raylenth Posted May 24, 2018 Share Posted May 24, 2018 5 minutes ago, Queen_Sindel said: What do you mean with "wrong Details?" You mean ticket is for your nephew and you put your sister's Name? That's the way I read it, that Jake has probably left his name on all the tickets rather than changing them for each person. Link to comment Share on other sites More sharing options...
jakeblue Posted May 25, 2018 Share Posted May 25, 2018 On 5/24/2018 at 11:39 AM, Queen_Sindel said: What do you mean with "wrong Details?" You mean ticket is for your nephew and you put your sister's Name? he ticket is for my nephew but the name on it says Mr Emma (my sister) Fitgerald and has her dob on it Link to comment Share on other sites More sharing options...
Queen_Sindel Posted May 25, 2018 Share Posted May 25, 2018 58 minutes ago, jakeblue said: he ticket is for my nephew but the name on it says Mr Emma (my sister) Fitgerald and has her dob on it That's okay then. She's there with him and can explain if necessary. 1 Link to comment Share on other sites More sharing options...
andrewrolar Posted May 26, 2018 Share Posted May 26, 2018 I know refunds on shoots are a no no, but if I've got one that's not needed (wrong day purchased) can it be swapped instead, either for another shoot or autograph vouchers ? Link to comment Share on other sites More sharing options...
wjbleming Posted May 26, 2018 Share Posted May 26, 2018 4 hours ago, andrewrolar said: I know refunds on shoots are a no no, but if I've got one that's not needed (wrong day purchased) can it be swapped instead, either for another shoot or autograph vouchers ? Best option is to email shop@showmastersevents.com and explain what's happened. There's no guarantee but it's worth asking, Andrew. Link to comment Share on other sites More sharing options...
Zak123 Posted May 28, 2018 Share Posted May 28, 2018 Can we show entry tickets & photo ops from the Eventbrite app? Save the trees! Link to comment Share on other sites More sharing options...
Raylenth Posted May 29, 2018 Share Posted May 29, 2018 7 hours ago, Zak123 said: Can we show entry tickets & photo ops from the Eventbrite app? Save the trees! Yes. You can show them on your phone, just make sure the bar/QR code is visible and scanable. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now