Queen_Sindel Posted November 17, 2017 Author Share Posted November 17, 2017 I'm sorry guys. I have been on holiday since October 29, and unfortunately my lovely US SIM card ceased working almost 2 weeks ago. I have followed up again. 1 Link to comment Share on other sites More sharing options...
homerj Posted November 23, 2017 Share Posted November 23, 2017 That's four orders back and one to go Link to comment Share on other sites More sharing options...
Flibble Posted November 25, 2017 Share Posted November 25, 2017 (edited) On 23/11/2017 at 6:13 PM, homerj said: That's four orders back and one to go I'm glad you finally got your orders sorted out. I gave up in the end and have asked my credit card company for a refund. I do want to thank Queen Sindel for all of her help! Thank you for trying to sort this out for me. Edited November 25, 2017 by Flibble Link to comment Share on other sites More sharing options...
Guild_Navigator Posted November 27, 2017 Share Posted November 27, 2017 I'm afraid I am also still waiting. Not heard anything after the reply from Jason acknowledging the missing order. I have emailed asking for an update, but no reply as yet. It's pretty exasperating really. Link to comment Share on other sites More sharing options...
Captainwwe2017 Posted November 27, 2017 Share Posted November 27, 2017 Hi all, just an update on my own situation i ended up asking for a refund and received it. Its extremely disappointing as one was a gift but waiting as long as this became unfair. I hope obviously things improve going forward out of all my orders from 2017 i had so many errors it was unreal alot of wrong photos. I praise the mods and QS in particular for all there help and support during this. Link to comment Share on other sites More sharing options...
Launty72 Posted November 29, 2017 Share Posted November 29, 2017 Another email and message on Facebook unanswered...... Link to comment Share on other sites More sharing options...
Wallofhair Posted December 1, 2017 Share Posted December 1, 2017 Still waiting for four autographs which cost circa £200! Jason emailed on 12 Oct to say he would look into it, since then I have heard nothing and all follow up emails have been ignored! It's been nearly two months now, nevermind the fact that LFCC was over four months ago!! Absolutely furious that I used this service to 'guarantee' getting Tom Wilsons and Tom Skerritts (last UK con) autographs and instead have neither, especially when coupled with the appalling customer service! Link to comment Share on other sites More sharing options...
Queen_Sindel Posted December 1, 2017 Author Share Posted December 1, 2017 I sent Jason the link with all outstanding orders on the 20th and was told he was checking. I will nudge him again. Link to comment Share on other sites More sharing options...
Launty72 Posted December 6, 2017 Share Posted December 6, 2017 Has anyone had a reply from Jason? I've still not heard anything and this is now getting ridiculous. Link to comment Share on other sites More sharing options...
Spacecadet is here Posted December 6, 2017 Share Posted December 6, 2017 I got my order from the Weekend of Hell Today, However I am still waiting for my Colin Skeaping order which was ordered in June... No answer from SM, just keep getting Fobbed off.. Not good. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted December 6, 2017 Author Share Posted December 6, 2017 58 minutes ago, Launty72 said: Has anyone had a reply from Jason? I've still not heard anything and this is now getting ridiculous. I was told on Friday he was checking on the weekend. I will nudge again. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted December 6, 2017 Author Share Posted December 6, 2017 Launt, please check your e-mail. Skeaping orders should all have arrived by the weekend. Link to comment Share on other sites More sharing options...
Wallofhair Posted December 7, 2017 Share Posted December 7, 2017 6 hours ago, Launty72 said: Has anyone had a reply from Jason? I've still not heard anything and this is now getting ridiculous. No, still had no reply! Link to comment Share on other sites More sharing options...
Launty72 Posted December 7, 2017 Share Posted December 7, 2017 10 hours ago, Queen_Sindel said: I was told on Friday he was checking on the weekend. I will nudge again. Thanks QS appreciate your help, got an email last night. Won't hold my breath as I was told something was dispatched over 2 months ago and was told exactly the same this time. Link to comment Share on other sites More sharing options...
wjbleming Posted December 7, 2017 Share Posted December 7, 2017 16 minutes ago, Launty72 said: Thanks QS appreciate your help, got an email last night. Won't hold my breath as I was told something was dispatched over 2 months ago and was told exactly the same this time. I take it you checked with the Post Office, Launty? Just in case, but they might be holding onto your order. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted December 7, 2017 Author Share Posted December 7, 2017 Yeah, Post Office is next step. After 2 months I doubt they are still holding anything though. Sorry, this part is a bit of guesswork now cause I don't know your correspondence with Jason. I am not sure how Royal Mail handles missing mail, but I would confirm with Jason that the item did not arrive and ask him for the tracking number. From what I see on the tracking number you can file a lost mail claim yourself on the website. Link to comment Share on other sites More sharing options...
Launty72 Posted December 7, 2017 Share Posted December 7, 2017 5 hours ago, Queen_Sindel said: Yeah, Post Office is next step. After 2 months I doubt they are still holding anything though. Sorry, this part is a bit of guesswork now cause I don't know your correspondence with Jason. I am not sure how Royal Mail handles missing mail, but I would confirm with Jason that the item did not arrive and ask him for the tracking number. From what I see on the tracking number you can file a lost mail claim yourself on the website. I would have thought if he HAD origianlly sent my missing items, then he would have replied saying that they were sent weeks ago. I got an email lastnight that just said "packed and will be with you ASAP" that tells me they were not sent originally... Link to comment Share on other sites More sharing options...
Queen_Sindel Posted December 7, 2017 Author Share Posted December 7, 2017 Sorry, I understood your last post differently. To me it read exactly like that, that Jason told you the first time they were sent and now told you again that they were sent back when he told you. Link to comment Share on other sites More sharing options...
Spacecadet is here Posted December 9, 2017 Share Posted December 9, 2017 On 12/6/2017 at 9:48 PM, Queen_Sindel said: Launt, please check your e-mail. Skeaping orders should all have arrived by the weekend. Spot On QS, My Colin Skeaping Auto arrived today with Martin Dews too... Thanks. Link to comment Share on other sites More sharing options...
Guild_Navigator Posted December 12, 2017 Share Posted December 12, 2017 I have still not received any updates from Jason on my outstanding order. QS, sorry to be a pain, but was he looking at everyone's outstanding orders ? Thanks Link to comment Share on other sites More sharing options...
Queen_Sindel Posted December 12, 2017 Author Share Posted December 12, 2017 4 hours ago, Guild_Navigator said: I have still not received any updates from Jason on my outstanding order. QS, sorry to be a pain, but was he looking at everyone's outstanding orders ? Thanks That's what I was told. Will poke again. Link to comment Share on other sites More sharing options...
Launty72 Posted January 6, 2018 Share Posted January 6, 2018 Well I've now given up, of course I checked with the post office. I had no choice seeing as Jason doesn't reply to emails. I appreciate none of this is your fault but this service is the worst I've ever used and certainly won't be using again. I'm still missing things from July ffs Link to comment Share on other sites More sharing options...
Queen_Sindel Posted January 6, 2018 Author Share Posted January 6, 2018 I was told on the 13th he e-mailed you. I admit I have not followed up since then cause I thought you'd finally be in contact now. I've just let him know again that there are still issues. Link to comment Share on other sites More sharing options...
Launty72 Posted January 6, 2018 Share Posted January 6, 2018 4 hours ago, Queen_Sindel said: I was told on the 13th he e-mailed you. I admit I have not followed up since then cause I thought you'd finally be in contact now. I've just let him know again that there are still issues. Thank you qs Link to comment Share on other sites More sharing options...
Queen_Sindel Posted January 6, 2018 Author Share Posted January 6, 2018 Do I interpret this correctly and you got today's e-mail? Link to comment Share on other sites More sharing options...
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